Request echo User Manual

Manual for the
Backup System
echo
1. Power off the iQ.IMS or AudioReQuest.
2. Connect the echo to power and to one of the rear USB ports of the IMS or
AudioReQuest.
3. Insert a ReQuest hard drive into the
echo with version 4.1.1 or later installed.
Make sure to lock the hard drive with the supplied key to engage the drive (Turning
key in lock 90º clockwise).
4. Power on the
echo with the power switch on the back of the unit, and then
power on the iQ.IMS or AudioReQuest.
Note: After booting with an echo attached for the first time, the echo should automatically
start its initial synchronization backup.
To check on the iQ.IMS or AudioReQuest:
a. Go to the “Menu” (flash movie or LCD)
b. Select “Advanced”
c. Select "Sync echo Now"
d. Select "Yes"
The
echo should now be syncing.
In case of failure of an iQ.IMS or
AudioReQuest drive:
© 2007 ReQuest Inc.
100 Saratoga Village Blvd
Suite 44
Ballston Spa, NY 12020
www.request.com/support
1-800-236-2812
Connecting the echo
to an iQ or AudioReQuest
1. Power off the iQ.IMS or AudioReQuest by pressing the front power button (under
the faceplate of the AudioReQuest) and wait until the unit is powered down.
2. Power off the
echo with the power switch on the back of the echo unit.
3. Remove the failed hard drive from the iQ.IMS or AudioReQuest. (Turning key in
lock 90º counter-clockwise)
4. Remove the working hard drive from the echo. (Turning key in lock 90º counter-
clockwise)
5. Insert
echo hard drive into the iQ.IMS or AudioReQuest, and lock it. (Turning key
in lock 90º clockwise)
6. Power up the iQ.IMS or AudioReQuest.
7. Call ReQuest Customer Service and arrange an RMA for the failed hard drive.
When you receive an
echo replacement hard drive from ReQuest:
1. Power off the iQ.IMS or AudioReQuest by pressing the front power button (under the face plate of the
AudioReQuest) and wait until the unit is completely off.
2. Power off the
echo with the power switch on the back of the echo unit.
3. Insert replacement hard drive in the
echo, and lock it. (Turning key in lock 90º counter-clockwise)
4. Power on the iQ.IMS or AudioReQuest and the echo.
5. When the AudioReQuest is booted:
a. Go to the “Menu” (flash movie or LCD)
b. Select “Advanced”
c. Select "Sync echo Now"
d. Select "Yes"
The
echo should now be syncing.
Hard Drive Lock
Power Button
(back of echo)

Request echo Specifications

General

Brand	Request
Model	echo
Category	Conference System
Language	English

Summary

Connecting the echo to an iQ or AudioReQuest

Initial Synchronization and Verification

Steps to connect, power on, and verify initial echo synchronization with the device.

Handling Drive Failures and Replacements

Replacing a Failed Drive

Procedure for removing a failed drive and installing a working echo drive.

Installing a Replacement Echo Drive

Steps for installing a new echo drive after receiving a replacement unit.

Understanding Echo Unit Operation

Automatic Backup and Sync Process

Explains the automatic backup schedule, sync duration, and data transfer.

File System Integrity and Error Handling

Describes the echo's measures for file system integrity and error correction.

Echo Hardware and Safety Information

Hardware Specifications

Details the physical dimensions, connections, and weight of the echo unit.

General Safety Warnings

Crucial safety instructions and precautions for using the echo device.