18
19
Starting an Assist Fine-tuning Session from the Timeline
1. The Assistance Request will now appear on the patient’s Timeline in the ReSound Assist screen.
2. Click on “Actions” to select either “Start an Assist fine-tuning session” or “Close Request.”
3. Click “Start an Assist fine-tuning session.”
4. A pop-up message will appear stating the selected session will be used as the starting point for the
Assist session. Click “OK” to continue.
View Patient’s Assist Questionnaire
There are two ways to view the Assist Questionnaire sent by the patient via the ReSound Smart 3D app:
1. Click the “Assist Questionnaire” box beneath the Data Logging box in the Sidebar. This will expand the
questionnaire and enable it to be moved around the fitting screen during fine-tuning adjustments.
2. Click the “Assist Questionnaire” which will appear after “Message from patient” in the Assistance
Request on the Timeline. This will expand the questionnaire for viewing.
1
2
4
3
2
1
Notification of Assistance Request
1. The number of requests received will
appear in the cloud icon in the taskbar.
2. Click on the cloud icon to open the GN
Notifications box. A list will appear if
more than one request is received.
3. Click on “New Request.” The options
to either “Open Smart Fit” or “Remove
from List” will appear.
4. If “Remove from List” is selected, the
request is deleted from the Notification
Tray, but will still appear on the Patient’s
Timeline in ReSound Smart Fit.
5. Click on “Open Smart Fit” to go directly
to the Timeline within ReSound Assist
for that particular patient.
Receiving an Assistance Request from a Patient
1 + 2
3
5
You will also receive email notifications for ReSound Assist requests for patients assigned to you in GN
Online Services. To deactivate email notifications, go to the Patient section in GN Online Services.
To Next Page
Loading...
