73
RHEEM ELECTRONIC CONTINUOUS FLOW GAS WATER HEATER
WARRANTY (NEW ZEALAND ONLY)
WARRANTY CONDITIONS
Notes:
*Rheem New Zealand limited is the supplier of Rheem electronic continuous flow gas water heaters,
manufactured by Paloma industries Ltd, a world leader in water heater technology and manufacture.
**Refer to item 4 of warranty conditions.
Rheem New Zealand reserves the right to transfer fully functional components from the defective
water heater to the replacement water heater if required.
WATER QUALITY
Your water heater is manufactured to suit the water conditions of most New Zealand metropolitan water
supplies. However, there are some known water supplies that can have detrimental effects on the water
heater and its operation and / or life expectancy. If you are unsure of your water chemistry, you can obtain
information from your local water supply authority plumber or merchant.
This water heater is not suitable for connection to bore, spring or rain water unless a water treatment device
is fitted to buffer PH levels to between 6.8-7.6.
Components Installation Model Period Warranty
All components
Water heater installed in
any other than a single
family domestic dwelling
All models Year 1
New water heater (at Rheem’s discretion) or
component free of charge ** including
labour
All components
except heat
exchanger
Water heater installed in a
single family domestic
dwelling
All models
Year 1 to Year 3
New water heater (at Rheem’s discretion) or
component free of charge ** including
labour
Heat exchanger
Water heater installed in a
single family domestic
dwelling
All models
Year 2 to 10
10 Year Pro rata
10 year Pro Rate (i.e. in the 3
r
year 80% of
the heat exchanger and labour is covered,
and in the 8
th
year 20% of the part is
covered and labour is at the owners
expense).
1. This warranty is applicable only to water heaters
manufactured from 1st January 2001.
1. The water heater must be installed in accordance with the
Rheem water heater installation instructions, supplied with
the water heater, and in accordance with all relevant statutory
and local requirements in which the water heater is installed.
2. Where a failed component or water heater is replaced under
warranty, the balance of the original warranty period will
remain effective. The replaced part or water heater does not
carry a new warranty.
3. Where the water heater is installed outside the boundaries of
a metropolitan area as defined by Rheem or further than
25 km from a regional Rheem branch office, or an Accredited
Service Centre, the cost of transport, insurance and travelling
costs between the nearest Rheem accredited Service
Centre’s premises and the installed site shall be the owner’s
responsibility.
4. Where the water heater is installed in a position that does not
allow safe, ready access, the cost of accessing the site
safely, including the cost of additional materials handling
and / or safety equipment, shall be the owner’s responsibility.
5. The warranty only applies to the water heater and original or
genuine (company) component replacement parts and
therefore does not cover any plumbing or electrical parts
supplied by the installer and not an integral part of the water
heater, e.g. pressure limiting valve; isolation valves; non-
return valves; electrical switches; pumps or fuse.
6. The water heater must be sized to supply the hot water
demand in accordance with the guidelines in the Rheem
water heater literature.
To Next Page
Loading...
