14
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the chart on this page first and you may not need to call for
service.
Problem Possible Causes What To Do
Not enough or A fuse is blown or a circuit ● Replace fuse or reset circuit breaker.
no hot water breaker tripped.
Electric supply may be off. ● Make sure electric supply to water heater and
disconnect switch, if used, are in the ON position.
The thermostat may ● See the Temperature regulation of the water heater
be set set too low. section of this manual.
Leaking or open hot ● Make sure all faucets are closed.
water faucets.
Electric service to your ● Contact the local electric utility.
home may be interrupted.
Improper wiring. ● See the Installing the water heater section of this
manual.
Manual reset limit (ECO). ● See the Temperature regulation of the water heater
section of this manual.
Cold water inlet ● This is normal. The colder inlet water takes longer
temperature may be to heat.
colder during the
winter months.
Water is too hot The thermostat ● See the Temperature regulation of the water heater
is set too high. section of this manual.
!
CAUTION: For your safety DO NOT attempt repair of electrical wiring, thermostats, heating
elements or other safety devices. Refer repairs to qualified service personnel.
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