Owner’s Information (keep this for your records)
The model and serial number of this product may be found on the bottom of the unit. You
should note the model and serial number of your vacuum in the spaces provided below, and
retain this book as a permanent record of your purchase.
Date of purchase ____________________________________________________
Serial number _______________________________________________________
Model number ______________________________________________________
Purchased from:
Store name _______________________________________________________
Address _______________________________________________________
City, State, Zip ______________________________________________________
Telephone _______________________________________________________
For Best Performance:
• Keep your canister clean and in good operating condition.
• Change vacuum bags once a month or when the bag is 2/3 full to maximize
cleaning performance.
• Always use genuine vacuum bags and replacement parts. Use of other products may
result in poor cleaning performance, potential vacuum cleaner damage and may void
vacuum warranty. Genuine products are designed for maximum cleaning performance.
• Have your canister checked periodically by your Authorized Riccar Retailer.
• Use only Authorized Riccar Retailers for parts or service.
• Store your canister carefully in a dry area.
• For optimum cleaning performance and safety, follow your owner’s manual instructions.
Troubleshooting Guide
Please check each item below if you have trouble with your vacuum.
Unplug the vacuum from the power supply before servicing.
Problem Check Point Possible Solution
Suction power is weak. Vacuum bag If vacuum bag is
full, replace it.
Wand or hose If clogged or blocked,
remove the object.
The vacuum does not work. Is the hose adapter inserted Insert it completely.
into the suction opening of the
vacuum completely?
When the vacuum bag is full Turn the vacuum off and
or any of the accessories are unplug the vacuuum.
blocked, the over-heating Check the vacuum
protection for the motor bag and accessories
is activated. and remove any
blockages. The
vacuum can be turned
on again after approximately
20 minutes.
Power cord does not rewind. Power cord Pull the power cord out a
little and press the cord
rewind button again.
Power cord won’t pull out of Power cord Do not pull it out by force.
the vacuum. Rewind it a little by
pressing the cord rewind
button and try pulling it
out again.
Model: Moon.2
Rating: 120V/60Hz
Amps: 10
Specifications