GTR064 Movement Issue
Gate does not move when remote button is pressed
Gate does not stop at the limit switch or does not soft close
Gate does not fully open or close.
Gate opens but cannot close.
Possible Causes
CAUTION
** Any works done to the motor must be completed whilst the power is off, and the motor is unplugged **
1. Remotes are not operating, or are not paired correctly (Refer fig 1)
2. The gate direction setup is incorrect (Refer fig 2 – 4)
3. The magnets are not positioned correctly (Refer fig 5 & 6)
4. The motor output force is too low (Refer fig 7)
5. Photocell settings or mounting is incorrect (Refer fig 8)
Step-by-Step Troubleshooting
*If you are uncomfortable or unsure about performing any of these tests please contact Richmond Wheel & Castor
for further support.
1. Check your remote LED lights up when button #1 is pressed
- Repeat the pairing procedure
Fig 1
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