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Rinnai EHPS265VM - User Manual

Rinnai EHPS265VM
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Enviroflo Hot Water Heat Pump
Installation guide
EHPS265VM
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Summary

Important Notes

Installation Standards and Compliance

System installation must comply with AS/NZS standards and manufacturer's instructions.

Licensed Tradesperson Requirement

Installation, commissioning, servicing, and removal must be done by licensed tradespeople.

Usage Restrictions and Warnings

Not suitable for spa/pool heating or hydronic applications; general warnings.

Important Information

Installation and Service Safety

Mandatory use of licensed tradespersons for installation and service.

Safety Device Integrity

Do not tamper with or remove safety devices; ensure they are fitted and working.

TPR Valve Requirements

TPR valve must be fitted and its drain pipe never sealed or blocked.

Unit Handling Precautions

Use provided handholds for moving and positioning the unit.

R290 Refrigerant Hazards

R290 is flammable; handle with appropriate license and precautions.

Electrical Supply

Power Supply Specifications

Use standard 230V AC, maintain voltage/frequency within limits, and ensure sinusoidal waveform.

Handling and Transportation

Tilt Limitations for Compressor

Do not tilt more than 45° from vertical to prevent compressor damage.

Refrigerant Storage and Transport

Store and transport in areas without ignition sources due to flammable refrigerant.

Before You Start

Initial Checks and Preparation

Unpack, check for damage, and verify all components are supplied before installation.

Operating Principle

Heat Exchange and Control

Micro-channel heat exchanger and cylinder sensor control heating operation.

System Protection Mechanisms

Includes start-up delay, defrost function, and safety cut-outs for pressure/temperature.

Specifications

Product Description and Scope

Designed for outdoor residential use, factory preset to 60°C.

Operating Temperature Limits

Ambient temperature limits for heat pump and element operation.

Water Temperature and Storage Capacity

Outlet water temperatures and storage capacity details.

Performance Metrics

COP, heat pump output/input, electric element rating.

Electrical and Physical Data

IP rating, sound pressure, power supply, weight, refrigerant type/mass.

Dimensions

Unit Dimensions Diagram

Visual representation of unit dimensions and key ports.

Plumbing Connection Details

Details for hot/cold inlet, TPR, and condensate connections.

Hot Water Recovery Rate

Performance metric for heating water at specified conditions.

Location

Refrigerant Safety Compliance

Ensure location complies with AS/NZS 5149 for flammable refrigerant.

Optimising Placement for Delivery

Place unit near frequently used outlets to minimize hot water delay.

Indoor Installation Criteria

Requirements for internal installation, including ventilation and room volume.

Location Avoidance Guidance

Avoid areas below windows, blocked vents, or near corrosive environments.

Installation Site Considerations

Noise Impact and Regulations

Consider local noise regulations and placement relative to neighbours/bedrooms.

Optimal Unit Orientation

Position for sufficient air supply and control interface accessibility.

Accessibility for Servicing

Ensure vertical position and clear access to all components and rating plates.

Base Stability and Support

Install on a level, stable base capable of supporting the unit's weight.

Snow Zone Protection

Provide snowfall protection for air outlets in areas with heavy snow.

Clearances

Airflow Clearances

Minimum 600mm discharge, 150mm suction side for fan airflow.

Service Access Clearances

300mm vertical and 500mm front clearance for servicing and anode access.

Connections and Plumbing Arrangement

Pipework Standards and Access

Comply with G12/AS1, AS/NZS 3500.4; allow room for service access.

Cold Water Inlet and Pressure Regulation

20mm inlet, fit drain tap; use pressure-reducing valve if pressure exceeds rating.

Condensate Drain Plumbing

Plumb condensate to drain/gully trap using 19mm tapered connection.

Plumbing and Structural Installation

TPR Valve Safety and Discharge

Ensure TPR valve is installed correctly for safe operation and downward water flow.

Leak Protection Tray

Fit a drained safe tray for potential leaks as per standards.

Pipe Sizing Responsibility

Installer responsibility to size pipes for performance and supply pressure.

Seismic Support Requirements

Adequately support unit against earthquake forces per NZBC B1.3.2.

Plumbing Schematic and Drains

Water Service Diagram

Schematic showing water inlet, valves, and connections.

Condensate Drain Line Details

Condensate drain line requirements and restrictions.

Storage and Delivery Temperatures

Legionella Disinfection Cycle

Automatic cycle heats water to 70°C to prevent legionella bacteria.

Hot Water Temperature Safety

Prevent scalding by limiting delivered temperature for personal hygiene fixtures.

Manual Disinfection Procedure

How to initiate a manual disinfection cycle via the controller.

Water Quality Requirements

Water Standards Compliance

Meet NZ drinking water standards and Aesthetic Values.

Impurity Limits and Warranty

Water quality outside specified limits voids warranty.

Water Quality Guidelines

Filtration, stagnation prevention, and bore/tank water considerations.

Electrical Supply and Connections

Qualified Electrician Requirement

Electrical work must be done by a qualified person per AS/NZS 3000.

Power Cord and Circuit Protection

Connect via 15A plug, use independent supply with isolating switch.

Megger Test Procedures

Guidelines for performing insulation tests on electronic components.

Wiring Diagram

System Wiring Schematic

Diagram showing electrical connections for all components.

Wire Color Code Reference

Key for identifying wire colors used in the diagram.

Controller Interface

Basic Button Operations

Functions of On/Off, Return, Escape, and Lock/Unlock buttons.

Mode Selection and Display

Accessing and viewing operating modes via the 'M' button.

Temperature Setting Adjustment

Using Up/Down buttons to change temperature settings.

Advanced Controller Functions

Button Combination Features

Using button combinations for boost, defrost, ventilation, and recovery.

LED Indicator Meanings

Interpreting LED status for heating, Wi-Fi, defrost, and errors.

Modes of Operation

Standard, Economy, and Hybrid Modes

Description and settings for different operating modes.

Electric and Boost Modes

Using electric heating only or a one-off heat boost.

Forced Defrost Function

Activating or deactivating the forced defrost feature.

Clock and Timer Settings

System Clock Configuration

Step-by-step guide to setting the system clock.

Timer Programming Options

Setting on/off timers, including weekday and daily cycles.

Commissioning and System Checks

System Filling and Draining

Procedures for filling the system with water and draining it.

System Turn-Off Procedure

Steps to safely turn off the heat pump system.

Initial Operation Sequence

How the system operates upon first power-up and heat-up cycle.

Post-Commissioning Procedures

Final System Verification

Checks for water presence, wiring, earthing, voltage, and airflow.

Customer Handover Protocol

Explain system use, care, and provide installation guide to the customer.

Troubleshooting and Error Codes

Controller Error Code Reference

List of error codes and their possible causes for the controller.

LED Flashing Code Information

Details on LED indicators for system faults, for service personnel.

Parameter Query Function

Accessing Parameter Menu

How to enter the parameter query menu using controller buttons.

Parameter List Interpretation

Explanation of parameter numbers, names, and their values/states.

Overview

The Rinnai Enviroflo Hot Water Heat Pump is a hot water system designed primarily for residential outdoor installations, though internal installation in unoccupied, well-ventilated spaces is possible, provided it meets AS/NZS 5149 requirements for flammable refrigerants. It is not suitable for spa, swimming pool, or hydronic applications. The system uses R290 (propane) refrigerant, a flammable gas, and must be handled by licensed refrigeration mechanics.

Function Description

The Enviroflo operates as a heat pump, utilizing a highly efficient micro-channel heat exchanger wrapped around an inner cylinder. A temperature sensor within the cylinder controls the heat pump's operation to maintain a suitable water temperature. In ambient weather conditions unsuitable for heat pump operation, an electric element provides backup heating to ensure a continuous supply of hot water. The system is factory preset to 'Standard' mode, continuously heating water to 60 °C.

The heat pump includes an electronic expansion valve (EEV), an evaporator, filters, a high-pressure switch, a 4-way valve, and a compressor. Air is drawn in through the air intake and discharged through the air outlet. The system also features three anode rods, a temperature sensor sleeve pipe, a water temperature sensor, and a heating element.

Usage Features

The device is controlled via a display and control panel.

  • On/Off: A brief press turns the unit on or off. Holding for five seconds locks or unlocks the controller, accompanied by a beep. If no button is pressed for 60 seconds in normal display mode, the controller automatically locks.
  • Clock Setting: Pressing the clock button enters clock setting mode, allowing adjustment of hours and minutes using the up/down buttons. Holding the clock button for three seconds enables or disables timers. If no button is pressed for one minute during clock setting, the current setting is confirmed, and the system returns to the home page.
  • Modes of Operation:
    • Standard (St:AN): Factory preset, only the heat pump operates, maintaining a default water set temperature of 60 °C (range 15-60 °C). The system initiates reheating when the water temperature drops 10 °C below the set temperature.
    • Economy (E:CO): Only the heat pump operates, with a default water set temperature of 55 °C (range 15-60 °C). Reheating initiates when the water temperature drops 10 °C below the set temperature.
    • Hybrid (HY:b): The heat pump runs until the water reaches 60 °C, then stops. The electric heating element continues to heat the water to the set temperature (if higher than 60 °C). The default water set temperature is 65 °C (range 15-70 °C), with reheating initiating when the water temperature drops 10 °C below the set temperature.
    • Electric (E:LE): Only the electric heating element operates to heat the water. The default water set temperature is 65 °C (range 15-70 °C), with reheating initiating when the water temperature drops 10 °C below the set temperature.
  • Boost Mode: To quickly heat water to the set temperature, press the 'M' and down buttons together for more than three seconds when the heat pump is ON in normal display mode. The heating element symbol will flash for one second and then stay on. The heating element turns off once the set temperature is reached.
  • Water Temperature Setting: Unlock the controller and use the up or down buttons to adjust the water temperature settings.
  • Timers: The system supports three on/off timer periods. Timers are useful for specific operating schedules, though the system modulates to maintain temperature normally. Timers can be set for weekly cycles (weekday function enabled) or daily cycles (weekday function disabled). To enable/disable timers, press and hold the clock button for three seconds.
  • Disinfection Cycle: The system has an auto disinfection cycle to meet New Zealand Building Code requirements for legionella bacteria. If the water temperature is below 70 °C for seven days, the heat pump (with the electric element) will start disinfection, heating water to 70 °C and maintaining 65-70 °C for at least 30 minutes. If 70 °C is not reached, it runs for two hours. A manual disinfection cycle can be initiated by pressing the On/Off and down buttons together for more than five seconds when the heat pump is ON in normal display mode.
  • Forced Defrost: When the fan coil unit temperature reaches -5 °C, the hot discharge bypass defrosting mode operates for 15 minutes or until the evaporator temperature reaches 5 °C. A forced defrost can be activated or deactivated by pressing the 'M' and down buttons together for more than five seconds when the heat pump is ON in normal display mode.
  • Ventilation Mode: When power is on, press and hold the two buttons (up and down) for five seconds to enter ventilation mode. To run in high speed, press the two keys for three seconds. To run in low speed, press the two keys again for three seconds. To exit, press and hold the keys again for three seconds.
  • Refrigerant Recovery: When the heat pump is not running, press and hold the two buttons (up and down) for ten seconds to enter refrigerant recovery. Press the On/Off button to exit.
  • Factory Settings Restore: Within five minutes of powering on, and without the heat pump running, press and hold all four keys (On/Off, M, up, down) for five seconds to restore factory settings.

Maintenance Features

  • Installation and Service: Must be carried out by a licensed tradesperson.
  • Safety Devices: The water heater is fitted with a combination Temperature & Pressure Relief (TPR) Valve, and one thermostat and one over-temperature control for each heating element. These must not be tampered with or removed.
  • Over-temperature Cut-out: If activated, it indicates a dangerous situation and must only be reset by an authorized person after inspection and service.
  • Water Filling: The cylinder must be full of water before energizing the system to prevent damage to the element and sensors.
  • Unit Handling: Move and position the unit using the two handholds on either side of the cylinder section. Do not tilt more than 45° from vertical to prevent compressor lubrication issues.
  • Pipe Work: All hot water pipe work should be insulated. A strainer must be installed to prevent debris from blocking the non-return valve.
  • Condensate Drain Line: A condensate drain line must be fitted, plumbed into a condensate drain and gully trap, and should not exceed 9 m in length.
  • Water Quality: The system requires water quality to meet specific standards (AS/NZS 3500.4 and G12/AS1) and be within defined impurity limits. Water quality outside these limits will void the warranty.
  • Filtration: If water contains discolouration, debris, or silt, an inline filter must be fitted and periodically replaced to protect copper and prevent pitting.
  • Stagnation: To prevent corrosion, systems not in use should be flushed on an eight-week cycle.
  • Electrical Connections: Must be carried out by a qualified person according to AS/NZS 3000 Wiring Rules. The appliance requires an independent, fused AC 230 V 50 Hz power supply with an isolating switch.
  • Insulation Tests: When performing insulation tests (Megger 550 V), tests must only be conducted across the active terminal to earth and then across the neutral terminal to earth. Tests between active and neutral terminals must not be performed.
  • Accessibility: All components, including the pressure and TPR valve and access covers, must be accessible for service and removal. Rating plates must be readable.
  • Error Codes: The controller displays error codes for various faults (e.g., high pressure, communication, sensor faults, lack of refrigerant). The PCB controller also uses flashing LED indicators for faults, which requires removal of covers and should only be handled by qualified service providers with appropriate refrigerant handling licenses.
  • Run Parameter Query: A menu accessible by pressing the up and down buttons together for three seconds allows querying various system parameters (e.g., fluorine/water cycle, pressure switch status, temperatures, fan speeds, heating element status).

Rinnai EHPS265VM Specifications

General IconGeneral
ModelEHPS265VM
Heating Capacity26, 500 BTU/h
Cooling Capacity25, 000 BTU/h
RefrigerantR410A
Power Supply208/230V, 1 phase, 60Hz

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