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FREQUENTLY ASKED QUESTIONS
1. Why doesn't the scale work? Why does the data on screen
disappear in a ash?
- Please check the batteries are installed properly, replace batteries if
necessary.
2. The scale cannot connect with App.
- Check that the phone's software is iOS 8.0 or higher or Android6.0 or
higher.
- Download and open the newest version of the Fitdays App.
- Enable Bluetooth on your phone. For Android 6.0 or higher, location
needs to be enabled
3. No body fat measured when weighing.
- Step on with dry and bare feet
- Ensure Bluetooth is enabled and working
- Ensure personal data is entered.
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