To Next PageTo Next PageWhy won't my Rollplay Scooter battery recharge?
If your Rollplay Scooter battery won't recharge, make sure the charger is properly plugged into the wall. Also, check that the connectors are securely plugged into each other.
What to do if Rollplay Scooter does not run?
If your Rollplay Scooter isn't running, several factors could be at play. The battery might be low, so try recharging it. A thermal fuse may have tripped, requiring a reset. Ensure the battery connectors are securely attached. If none of these steps work, the battery could be dead, the electrical system damaged, or the motor damaged, in which case you should call Customer Service.
Why does my Rollplay Scooter only run for a short time?
If your Rollplay Scooter runs for only a short time, it could be due to several reasons related to the battery. The battery might be undercharged; ensure a secure connection when recharging and allow at least 8-12 hours for a full charge. Alternatively, the battery could be overcharged, so never charge it for more than 30 hours. Finally, the battery might be old and need replacement.
What to do if my Rollplay Scooter needs a push to start?
If your Rollplay Scooter needs a push to start, check that the battery connectors are securely attached. It may also be caused by a “dead spot” on the motor, which means electricity is not being delivered to the terminal. Contact Customer Service in that case.
Why is my Rollplay Scooter running slowly?
Your Rollplay Scooter might be running slowly due to a few reasons. First, the battery may not be fully charged; ensure a secure connection during recharging. The battery could also be old. Also, check the weight on the vehicle, reduce it to 22.7 kg / 50 lbs. Lastly, harsh conditions, such as uneven surfaces, can slow it down; operate the scooter on level ground and safe surfaces.
What to do if my Rollplay Scooter motor or gearbox is making grinding noises?
If the motor or gearbox of your Rollplay Scooter is making grinding noises, it may be caused by motor or gear damage. Contact Customer Service in this case.
General rules for safe operation and user requirements, including age, weight, and protective gear.
Precautions regarding battery handling, charging, and potential chemical hazards.
Emphasizes the necessity of adult supervision for safe vehicle use and rider understanding.
Key information regarding battery and charger care, charging times, and usage precautions.
Details of the limited warranty coverage for the vehicle and battery, including terms and conditions.
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