WARRANTY CLAUSE | LIMITED LIABILITY
Rotech Pumps
Pumps manufactured & assembled by Rotech covered by warranty for free of manufacturing defects for a period not exceed-
ing twelve months from the date of shipment from our Plant/warehouse. This warranty will be limited and subject to Rotech
authorisation /approval.
1. Rotech will make good by repair or its option the replacement of faulty parts under warranty, providing always that:
(a) The equipment was correctly installed and properly used in accordance with Rotech Installation & Operating
instruction manual and accepted codes of good engineering practice.
(b) The claims for goods under warranty arise solely from faulty design, material or workmanship. Rotech products
don’t offer warranty or guarantee for any pump application. The customer can’t blame Rotech for selection of
Material of constructions and other specifications. The customer can consult consulting engineers before
purchase of pumps.
(c) The repair is carried on in the Rotech service department or by an authorized agent or distributor appointed by
Rotech authorized repair agent must obtain written approval (WRA#) from Rotech before Completing repair under
warranty.
(d) Authorized repair agents will be refunded with the amount of equivalent to a similar repair work in the Rotech
service department.
(e) All freight costs to and from the service department or repair agents to be paid by the purchaser.
2. In the case of equipment or components which are not manufactured by Rotech, but supplied by Rotech.
For Example: Electric motors, engines, trade accessories etc. The warranty is limited of such equipment & subject
to respective manufacturers.
3. Rotech Pumps warranty doesn’t cover any of the following:
(a) Claims for third party liability, labor cost, transportation cost or damage caused by failure of any of the
company’s products.
(b) Damage caused by abnormal operating conditions, war, violence, storm, cataclysm or any other force.
(c) Damage caused by the equipment being used for an application for which it is not recommended.
(d) Damage caused by sand or abrasive materials, corrosion due to acid waters, electrolytic action, liquid
temperature beyond the recommended range, cavitation, improper supply voltage or insufficient liquid to enable
the pump to specification.
4. The decision of Rotech in relation to any claims or disputes over warranty is final.
5. This warranty is in lieu of all other warranties and conditions expressed or limited written or oral, statutory to the extent
allowable by law or otherwise, which are hereby negated and excluded.
Limited Liability
Rotech shall not be liable for any damage, delays or personal injury caused by following improper or proper procedure of
installation and maintenance of equipment being supplied by Rotech.
The pump and other equipment supplied by Rotech based on customer specification. Rotech can’t be liable the installation
of pump and equipment in any hazardous environment. Customer has to consult engineers before purchasing for proper
pump application.
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