11
TROUBLESHOOTING
Problems Possible causes Solutions
There is no steam. The appliance has not
been turned on.
Check that the device has been plugged in
correctly. Next press the On/Off pedal, the
power indicator light located at the front of
the device will come on.
The device will begin producing steam
after approximately 60 seconds.
The hose has been
obstructed.
Check that the hose is not bent or twisted.
There is no water left in
the water tank.
Switch off the device and fill the water
tank.
The steam flow is low. Your steamer has a build-
up of scale because it has
not been rinsed out
regularly.
See descaling process (Cleaning
paragraph).
The hose has been
obstructed.
Check that the hose is not bent or twisted.
Water runs through
the holes of the steam
head.
There is condensation in
the hose.
Never use a steamer in the horizontal
position. Hold the hose vertically
outstretched and wait for the condensed
water to return to the steamer.
The steamer takes a
long time to heat
and/or ejects white
particles.
Your steamer has a build-
up of scale because it has
not been descaled
regularly.
See descaling process (Cleaning
paragraph).
The Roll & Press
system shade is
crooked.
The shade didn’t roll back
correctly.
Unroll the shade again and keep your
hand on the handle while rolling back to
the top.
The Roll & Press
system shade rolled
back up while in use.
The shade was not locked
correctly in the hook.
Make sure the Roll & Press handle is firmly
locked in the hook. It should not be
moving horizontally or vertically.
The hose makes a
gurgling noise.
You are using the steam
head in a position close
to the ground and some
condensation occurs in
the hose.
Raise the hose frequently during
use and adjust the pole to its
maximum height in order to avoid
the formation of condensation.
Water is overflowing
from water tank.
You are using the steam
head in a position close
to the ground and some
condensation occurs in
the hose.
Raise the hose frequently during
use and adjust the pole to its
maximum height in order to avoid
the formation of condensation.
If it is not possible to establish the cause of the problem, seek the
assistance of an approved ROWENTA Service Center www.rowenta.com
k
To Next Page
Loading...
Need help?
General
