3
WARRANTY PROCESS
Before you return any product, you
must go to www.ruroc.com/returns and
follow the on-line returns process
1. Ensure that the returned product
is washed, cleaned and dried
before shipping. Dirty and/or foul
smelling helmets will be returned
unprocessed, or may delay
the process with an additional
surcharge.
2. Remember to include a note with
your name, address and phone
number, AND fill out the returns
form. Please make sure to include
HELMET CARE /
CLEANING / STORAGE
Clean your helmet inside and outside
regularly with lukewarm mild soap/
water and a soft cloth. Do not use
aggressive detergents, solvents, rough
brush/cloth.
WARNING: Do not Paint. Do not use
solvents, detergents, thinner, petroleum
based products (e.g. gasoline), bleach,
ammonia and other cleaning agents as
they may damage the materials of the
helmet. The damage may not be visible
to the user.
WARNING: Do not remove or modify
any components or parts. Do not make
any modifications to the chinstrap or the
buckle. Do not make any modifications to
the internal shape of the helmet or on its
external shell. Do not cut or drill any parts,
nor fit any not certified accessory to the
helmet.
WARNING: Do not expose the helmet to
temperatures over 50°C (around 122°F),
such as those it may experience in direct
sunlight or in a car. Heat may damage the
internal absorption structure. Damages
may not be visible to the user. Store the
helmet in a dry and dark place when not
in use.
a short statement explaining the
warranty problem. Alternatively,
you may also return your product to
the store from where you originally
purchased the product. Any
Ruroc dealer is able to handle the
warranty process on your behalf.
NOTE: Damage due to wear and tear,
accident, misuse, neglect, failure to
store or use a product other than
in accordance with the instructions
provided, damage due to any repairs
carried out by you or a third party not
authorised by us is not covered under
warranty. Please contact our Customer
Experience team if you have any
questions.
WARNING!
READ THIS MANUAL BEFORE USE
If the helmet is worn in the wrong
position, it cannot provide you with full
protection, in the case of an accident
this can result in serious injury or even
death.
When wearing the helmet, it should
not move freely without moving your
scalp along with it. You can check this
by holding the helmet firmly and trying
to move your head within the helmet. If
the helmet moves freely when doing so,
the next size down would be required.
Close the buckle and tighten the chin
strap so that it feels snug under your
chin. Move your head to check that you
are still able to breathe, talk and swallow
normally. Adjust straps if necessary. Do
not wear the strap over the chin, nor
use any additional chin cups or similar.
Before using the helmet do a final check
by tilting the helmet backwards and
forwards. The helmet should remain
firmly in place and cannot be taken off
in any direction. If the helmet can move
freely, rotate or does give a loose fit, the
next size down would be required.
EN
PLEASE DOWNLOAD & SAVE A COPY OF
THIS MANUAL FOR YOUR REFERENCE.
EOX WWW.RUROC.COM
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