Error codes
Note: Your Washing Machine is equipped with a built-in fault detection
system, indicated by error codes being shown on the LED display. The most
common failure codes are shown below.
All repairs to your machine should be carried out by a qualified engineer
or contact Product Care on 0345 208 8750.
Error shown Possible causes and practical solutions
machine cannot load water.
sure the water supply tap is open.
sure the water supply hose isn’t bent, kinked or trapped.
sure thedrainpipeisattheproperheight(seeinstallationsection).
the water supply tap, unscrew the filler hose from the back
the washing machine and make sure the “anti-sand” filter is
washing machine does not drain water.
sure the filter is not clogged.
sure the drain hose isn’t bent, kinked or trapped.
sure the home drainage system is not blocked and is
waterto flowthroughwithoutobstruction.Tryto drainthe
is too much foam and/or water.
the correct amount of detergent is being used and
detergent is designed for use in a washing machine.
sure the door is correctly closed.
sure the clothes inside the drum are not preventing the
the door is locked, turn off and unplug the washing machine
the electrical supply socket, wait 2-3 minutes and reopen
off and unplug the washing machine, wait a minute. Turn on
machine and restart a program. If the error occurs again
an Authorised Customer Service Centre directly.
47