Problem Potential reason
Potential solution
1. Microwave is not plugged
in
Make sure that the plug is plugged in securely into
and the switch is on. If it is not, remove the plug from the
socket, wait 10 seconds and plug it in again securely.
2. Plug is not working
The plug socket that the microwave is plugged into may have
become faulty. Plug the microwave into another known good
plug socket, ensure that the socket is turned on and check if
3. The plug has a blown fuse
or the mains circuit has a
Check the plug for a blown circuit fuse or a tripped main circuit
breaker. If these seem to be working properly, test the socket
with another appliance.
4. Microwave has
developed a fault
Contact customer services to talk through the problem to see if
any
for the fault can be found. If not and the product
is within its warranty period, then the microwave should be
returned to the retailer where it was purchased from for a
replacement or refund.
power will not
work
1. Door is not closed
Make sure the door is securely closed. Otherwise, the
microwave will not engage or operate.
2. The timer dial has not
been turned.
Start the microwave by turning the dial and pressing the start
button.
Not heating Magnetron not working
The component that produces the microwaves is called a
magnetron, if food is not being heated or is
is likely this component has developed a fault.
If the microwave is within
warranty period, please contact
customer services for further advice or take the microwave
retailer where it was purchased
or replacement.
34
PROBLEM SOLVING
The microwave oven may cause interference to your radio, TV or similar
equipment. If this happens, you can stop the interference by moving the
radio, TV or equipment as far away from your microwave oven as possible.
WARNING: To reduce the risk of personal injury, always
unplug the microwave before performing maintenance
or trouble shooting checks.
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