Russell Hobbs RHM2572CG

36
PROBLEM SOLVING
Problem Potential reason Potential solution
Condensation
or excess water
1. Food that is being
cooked
By the very nature of how a microwave works, it ‘excites’ the
water molecules in the food it is heating, causing them to move
about and generate heat from within the food. Often when the
food heats up it reaches the point where steam is released.
Dependant on the food type being heated (and its water content
level), the length of time being heated for
–
and so the amount
of steam generated
–
it is inevitable that some of the steam will
condense and form back into water droplets within the
microwave cavity. This can usually be found on the inner walls or
most commonly on the back of the glass door. If not cleaned up,
these droplets can start to form small ‘pools’ of water.
2. Cooling vents covered
Cooling vents allow the heat and steam to escape from the
microwave. These cannot be covered as it can cause excessive
water to settle inside the microwave or the microwave to
overheat.
The installation instructions
in the instruction manual must be
followed or the warranty will be void.
Paint damage/
peeling
Maintenance
If the microwave is within its warranty period, please contact
customer services for further advice or take the microwave back
to the retailer where it was purchased from for a refund or
replacement
Light not
working
Bulb not working
Due to the construction of microwaves and certain 'dangerous'
components inside, the light bulb can only be changed by a
qualified service engineer.
If the microwave is within its warranty period, please contact
customer services for further advice or take the microwave back
to the retailer where it was purchased from for a refund or
replacement
Over heating Cooling vents covered
Cooling vents allow the heat and steam to escape from the
microwave. These cannot be covered as it can cause excessive
water to settle inside the microwave or the microwave to
overheat.
The
installation instructions in the
manual must be followed or
the warranty will be void.
Too noisy
1. Glass turntable fitted
incorrectly
Check if the glass turntable has been placed correctly on the
turntable and is not hitting the walls/doors of the microwave
during operation.
2. Dishes/plate are too
large for the microwave
Check
if
the dishes/plates are the correct size for the microwave
and that they are not hitting the walls/door of microwave during
operation.