Russell Hobbs RHM3202CG

PROBLEM SOLVING
53
Problem Potential Reason
Potential solution
Over heating Cooling vents covered
Cooling vents allow the heat and steam to escape from
the microwave. These cannot be covered as it can
cause excessive water to settle inside the microwave
or the microwave to overheat.
The
instructions in the instruction manual must be
followed or the warranty will be void.
Too noisy
1. Glass turntable fitted
incorrectly
Check that the glass turntable has been placed
correctly on the turntable correctly and is not hitting
the walls/doors of the microwave during operation
2. Dishes/plate are too
large for the microwave
Check that the dishes/plates are the correct size for
the microwave and that they are not hitting the
walls/door of microwave during operation
Door not
shutting/locking
1. Glass turntable fitted
incorrectly
Check that the glass turntable has been placed
correctly on the turntable
and is stopping the door
from shutting correctly
2. Latches have become
deformed
If the microwave is within
its warranty period, please
contact customer services for further advice or take
the microwave back to the retailer it was
purchased
from for a refund or replacement
Turntable not rotating
1. Turntable coupling not
fitted or tape not
removed
Check that the turntable coupling is fitted
correctly
and
the transportation tape has been removed
2. Turntable roller ring
not fitted or fitted
incorrectly
Check that the roller ring has be placed under the
turntable and that it is position correctly
3. Glass turntable fitted
incorrectly
Check that the glass turntable has been placed
correctly on the turntable correctly
4. Turntable has
developed a fault
If the microwave is within
its warranty period, please
contact customer services for further advice or take
the microwave back to the retailer it was
purchased
from
for a refund or replacement