20
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Engine will not start. Engine/choke lever is in run position.
No fuel.
Stale gasoline or water in gasoline.
Lubricant level is low.
Spark plug faulty, fouled, or improperly
gapped.
Engine stored without treating or draining
gasoline, or refueled with bad gasoline.
Dirty fuel fi lter.
Move engine/choke lever to start
position.
Fill the fuel tank.
Drain entire system and refi ll with
fresh fuel.
Check engine lubricant level and fi ll,
if necessary.
Replace spark plug.
Drain fuel and carburetor. Refuel with
fresh gasoline.
Replace fuel fi lter or contact
authorised service centre.
Engine is hard to start. Water in gasoline.
Weak spark at spark plug.
Drain entire system and refi ll with
fresh fuel.
Contact authorised service centre.
Engine lacks power. Engine stored without treating or draining
gasoline, or refueled with bad gasoline.
Dirty air fi lter.
Drain fuel and carburetor. Refuel with
fresh gasoline. If problem continues,
contact your nearest authorised
service centre.
Clean or replace as needed.
DC receptacle does not work. Circuit protector engaged
Item plugged in is defective.
Remove any load from the generator.
Turn the auto idle switch to off, then
depress the DC circuit breaker.
Try a different item.
AC receptacle does not work. Item plugged in is defective.
Generator is overloaded.
Try a different item.
Remove loads and press the reset
button.
Generator makes a “spark
knock” or “pinging" noise.
An occasional light “knocking” or “pinging”
under heavy load is not a cause for concern.
However, if the knocking or pinging occurs
under normal load at a steady engine
speed, the problem may be with the brand of
gasoline being used.
Switch to a different brand of
gasoline, making sure that the octane
rating is 91 or higher. If problem
continues, contact your nearest
authorised service centre.
If problem persists after trying the above solutions, contact your nearest authorised service centre for assistance.
The following symptoms may indicate problems that will affect the emissions level of the unit:
■ Hard starting or stalling after starting
■ Rough idle
■ Misfiring or backfiring under load
■ Afterburning (backfiring)
■ Black exhaust smoke or high fuel consumption
If you encounter any of these symptoms, have the unit inspected and repaired by the nearest authorised service centre.
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