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Saeco Gran Baristo HD8965 - User Manual

Saeco Gran Baristo HD8965
92 pages
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USER MANUAL
Read carefully before using the machine.
Register your product and get support at
www.philips.com/welcome
Type HD8965
EN
02
02

Table of Contents

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Summary

IMPORTANT SAFEGUARDS

General Safety Precautions

Essential safety measures for appliance use, covering hot surfaces, water immersion, supervision, unplugging, and handling damaged parts.

CAUTIONARY ADVICE

Appliance Usage Guidelines

Covers household use, servicing, water tank filling, handling hot parts, cleaning, water quality, and bean types.

Water Tank Storage

Advises on storing water in the tank to prevent contamination and maintain hygiene.

POWER SUPPLY CORD INSTRUCTIONS

Cord Safety and Extension Use

Guidelines on cord length, entanglement risks, and safe usage of extension cords for the power supply.

IMPORTANT SAFETY INFORMATION

General Safety Guidelines

Read safety instructions carefully to avoid injury. Understand WARNING/CAUTION terms and keep manual for reference.

Electrical and Physical Safety

Covers electrical connection, avoiding immersion in water, handling hot surfaces, and appliance damage.

Age Restrictions and Supervision

Details age limits for use, supervision requirements for children, and safe reach for young children.

Child Safety and Grinder Operation

Ensures child supervision and safe operation around the coffee grinder, prohibiting insertion of foreign objects.

CAUTIONARY ADVICE

Usage and Environmental Precautions

Covers household use, stable placement, hopper contents, cooling, water type, cleaning agents, and temperature limits.

Descaling Importance

Highlights the necessity of regular descaling to maintain machine performance and prevent warranty voidance.

REGULATORY COMPLIANCE

EU Directives and Standards

Details compliance with Italian decree and EU directives on hazardous substances, waste disposal, and electromagnetic fields.

INSTALLATION GUIDE

Product Component Identification

Diagram and numbering of the coffee machine's main parts for easy identification.

Detailed Component Description

Comprehensive list and description of all machine parts, controls, and accessories.

PREPARING FOR USE

Packaging and Initial Installation

Guidance on keeping packaging material and steps for machine installation, including placement.

Water Tank and Hopper Setup

Instructions for preparing the water tank and coffee bean hopper before first use.

FIRST-TIME MACHINE OPERATION

Initial Setup Sequence

Overview of first-time use: language selection, automatic rinse cycle, and manual rinse initiation.

User Interface Language Selection

Procedure for selecting the preferred language for the machine's display and menus.

Automatic Rinse Cycle Process

Explanation of the automatic rinse cycle performed after the machine warms up.

Manual Rinse Cycle Procedure

Steps for performing a manual rinse cycle to flush the internal circuits with fresh water.

Confirming Ground Coffee Use

Steps to confirm ground coffee insertion and dispense water as part of the manual rinse.

Preparing for Coffee Brewing

Final steps for first-time operation, including refilling the water tank and readiness for brewing.

WATER HARDNESS MANAGEMENT

Performing Water Hardness Test

Instructions for using a test strip to measure water hardness and interpret the results.

Setting Water Hardness Level

Accessing machine settings to adjust the water hardness based on test results.

Confirming Hardness Setting

Steps to select and confirm the water hardness value (1-4) in the machine's menu.

INTENZA+ WATER FILTER INSTALLATION

Filter Preparation and Immersion

Guide to prepare the INTENZA+ filter by immersing and de-airing it before installation.

Filter Setting and Initial Activation

Setting the filter based on water hardness and starting the activation process via the menu.

Filter Activation Procedure

Steps to activate the installed filter by dispensing water and confirming the process.

Storing the Small White Filter

Instructions for removing and safely storing the original small white filter from the water tank.

Inserting and Filling the Tank

Guide to insert the INTENZA+ filter into the water tank and refill it with fresh water.

Finalizing Filter Activation

Confirming filter installation and proceeding with water dispensing for final activation.

Filter Activation Completion

Machine indicates readiness for brewing after successful filter activation and water dispensing.

INTENZA+ WATER FILTER REPLACEMENT

Filter Replacement Guidance

Instructions for replacing the INTENZA+ water filter when the machine indicates it is needed.

CUSTOMIZATION AND ADJUSTMENTS

Coffee Profile Management

Overview of the machine's ability to store up to 6 user profiles for personalized coffee settings.

Enabling User Profiles

Procedure to access the main menu and enable user profiles for customization.

Disabling User Profiles

Steps to disable an enabled user profile, while retaining its settings in memory.

Confirming Profile Disabling

Display confirmation after disabling a profile; exiting the programming menu.

COFFEE OPTIMIZATION

Saeco Adapting System

Explanation of the self-adjusting system that optimizes coffee extraction based on bean type and roast.

Ceramic Grinder Adjustment

Guide on adjusting the grinder knob using the key for personal taste, with safety warnings.

Grind Setting Reference

Reference marks in the hopper indicate 5 grind settings from coarse to fine for taste adjustment.

Aroma (Coffee Strength) Adjustment

Procedure to adjust the ground coffee quantity for desired coffee strength and aroma.

DISPENSING SPOUT ADJUSTMENT

Spout Height Adjustment

How to move the dispensing spout up or down to fit different cup sizes and glasses.

Recommended Spout Positions

Visual guide for recommended spout heights for various cup sizes and glasses.

COFFEE QUANTITY ADJUSTMENT

Programming Brewed Coffee Amount

Procedure to adjust the amount of brewed coffee for specific beverage buttons.

Programming Custom Beverage Volume

Steps to program a custom brew amount by holding a button until the 'MEMO' icon appears.

BREWING COFFEE

Brewing with Whole Coffee Beans

Steps for brewing coffee using whole beans, including cup placement and beverage selection.

Brewing Single or Double Cups

Instructions for brewing one or two cups by pressing the beverage button once or twice.

BREWING WITH PRE-GROUND COFFEE

Using Pre-Ground Coffee

Instructions for using pre-ground coffee, noting only one coffee can be brewed at a time.

Confirming Ground Coffee Insertion

Procedure for selecting the pre-ground function and confirming the insertion of coffee.

Adding Pre-Ground Coffee

Guide to adding a scoop of pre-ground coffee to the compartment and closing the lid.

Pre-Ground Coffee Warning

Caution: Only use pre-ground coffee; other substances may cause severe damage and void warranty.

MILK CARAFE OPERATION

Milk Carafe Preparation

Note on cleaning before use and recommendation to fill with cold milk for best results.

Filling the Milk Carafe

Procedure for filling the milk carafe with milk between the MIN and MAX levels.

Inserting the Milk Carafe

Steps to remove the spout, tilt, and lock the milk carafe into the machine.

Removing the Milk Carafe

Procedure to rotate and lift the milk carafe upwards to detach it from the drip tray.

Emptying and Cleaning the Carafe

Press release buttons to remove the top, empty the carafe, and clean it properly.

BREWING MILK-BASED BEVERAGES

Beverage Button Overview

Identification of buttons for milk-based beverages on the control panel.

Cappuccino Brewing Guide

Step-by-step guide for brewing a Cappuccino, starting with milk carafe preparation.

Milk Quality for Froth

Note on using cold milk with sufficient protein for optimal froth consistency.

Carafe and Spout Positioning

Reminder to insert the carafe and pull out the dispensing spout before brewing.

Coffee Grinding for Milk Drinks

Machine grinds coffee as part of the milk-based beverage preparation process.

Milk Froth Dispensing and Brewing

Machine dispenses milk froth, then brews coffee; press button to stop.

Milk Carafe Cleaning Reminder

Note to clean the milk carafe after use as per the 'Cleaning and Maintenance' chapter.

ADJUSTING BEVERAGE VOLUME

Programming Beverage Length

Procedure to adjust the amount of milk-based beverage dispensed per button press.

Programming Custom Beverage Volume

Steps to program a custom brew amount by holding a button until the 'MEMO' icon appears.

Milk Dispensing and Coffee Brewing

Machine dispenses milk froth, then brews coffee; press button to stop.

Hot Milk Dispensing Process

Note that Hot Milk dispensing ends after milk froth is dispensed.

SPECIAL BEVERAGES

Accessing Special Beverages Menu

Procedure to enter the menu for brewing products like Hot Water, Ristretto, etc.

Hot Water Dispensing Safety

Warning about scalding danger from hot water/steam; wait until cycle ends before removing spout.

Preparing for Hot Water

Instructions to remove milk carafe and insert water dispensing spout for hot water.

Dispensing Hot Water

Steps to place container, select 'HOT WATER', and start dispensing.

Hot Water Preheating Indicator

Icon indicating machine preheating time before hot water dispensing.

ADJUSTING HOT WATER DISPENSING

Hot Water Dispensing Safety

Warning about scalding danger from hot water/steam; wait until cycle ends before removing spout.

Programming Hot Water Volume

Procedure to program a specific hot water volume by holding a button until 'MEMO' appears.

BREWING OTHER BEVERAGES

Using the Special Beverages Menu

Instructions for brewing beverages from the 'Special Beverages' menu, using 'Strong Coffee' as an example.

Flat White Brewing Note

Note: 'Flat white' requires preparation similar to brewing a Cappuccino.

ADJUSTING OTHER BEVERAGE QUANTITIES

Customizing Beverage Volume

Procedure to adjust the quantity of other beverages from the menu to personal taste.

Programming Beverage Volume

Steps to program a custom beverage volume by holding a button until 'MEMO' appears.

BEVERAGE PROGRAMMING

Beverage Customization Overview

Allows customization of beverages and memorization in user profiles.

Selecting User Profile for Programming

Procedure to select an enabled profile to program specific beverages.

Aroma (Coffee Strength) Adjustment

Setting the amount of coffee to grind, from very mild to extra strong aroma.

Coffee Quantity Adjustment

Adjusting the amount of water used for coffee brewing via a display bar.

Coffee Temperature Adjustment

Setting the coffee temperature to LOW, NORMAL, or HIGH.

Taste Setting (Pre-brewing)

Enables pre-brewing function (DELICATE, BALANCED, FULL BODY) to enhance coffee aroma.

Milk Quantity Adjustment

Adjusting the quantity of milk for milk-based beverages using a display bar.

Hot Water Temperature Setting

Setting the temperature for hot water dispensing to LOW, NORMAL, or HIGH.

HOT WATER PROGRAMMING

Programming Hot Water Volume

Procedure to program the desired amount of hot water to be dispensed.

RESTORING BEVERAGE PARAMETERS

Restoring Profile Defaults

Restoring all beverage parameters for a profile to factory settings, deleting user customizations.

Restoring Specific Beverage Defaults

Restoring factory settings for a specific beverage, deleting user customizations for that item.

MACHINE PROGRAMMING

Machine Settings Overview

Allows customization of operating settings applied to all user profiles.

Water Settings Configuration

Adjusting water parameters like hardness, filter status, and activation.

Language Settings Configuration

Automatically adjusting machine parameters by selecting the preferred interface language.

Stand-by Mode Settings

Setting the time lapse for the machine to automatically enter stand-by mode after inactivity.

Factory Settings Reset

Restoring all machine settings to default values, which deletes all customized parameters.

STATISTICS

Viewing Brewing Statistics

Viewing the count of brewed beverages to help schedule maintenance operations.

MAINTENANCE

Maintenance Menu Access

Accessing the menu to manage automatic cycles for correct machine maintenance.

Descaling Cycle Activation

Activating the descaling cycle to remove limescale buildup and prevent clogging.

Brew Group Cleaning Cycle

Enabling the monthly cleaning cycle for the brew group.

Carafe Cleaning Cycle Activation

Enabling the monthly cleaning cycle for the milk carafe.

CLEANING AND MAINTENANCE

Daily Cleaning Importance

Emphasizing timely cleaning for machine longevity, covering exposure to humidity, coffee, and limescale.

Daily Machine Cleaning Steps

Procedure for cleaning the machine daily, including opening the service door and removing internal parts.

Cleaning Internal Components

Steps for emptying and cleaning the coffee grounds drawer and internal drip tray.

Cleaning External Drip Tray

Instruction to remove, empty, and wash the external drip tray.

Daily Water Tank Cleaning

Removing and washing the filter (if installed), then refilling the water tank with fresh water.

Daily Milk Carafe Cleaning

Importance of daily cleaning for hygiene and froth consistency, with a warning about scalding.

Milk Carafe Reassembly and Filling

Attaching the top, filling with fresh water for cleaning, and putting the lid back on.

Milk Dispenser Preparation

Pulling out the milk carafe dispenser and placing a cup under the spout for rinsing.

Milk Dispensing for Cleaning

Starting the dispensing procedure for cleaning the milk circuit.

Milk Carafe Dispenser Disassembly

Detailed steps for disassembling the milk carafe dispenser into five parts (A-E).

WEEKLY CLEANING

Cleaning Pre-Ground Coffee Compartment

Cleaning the pre-ground coffee compartment with the provided cleaning brush.

Milk Carafe Disassembly for Cleaning

Removing the carafe top, lid, and dispensing spout for thorough weekly cleaning.

Milk Carafe Dispenser Parts Identification

Identification of the five parts (A-E) of the milk carafe dispenser for disassembly.

Cleaning Milk Carafe Dispenser Parts

Detailed steps for removing and cleaning each part of the milk carafe dispenser.

Cleaning Brew Group Filter

Thoroughly wash brew group with lukewarm water and clean filter; avoid detergent or soap.

Reassembling Milk Carafe Dispenser

Reassembling the milk carafe dispenser parts following the reverse order of disassembly.

WEEKLY BREW GROUP CLEANING

Brew Group Cleaning Preparation

Steps to turn off machine, open door, and remove drip tray/grounds drawer before cleaning.

Removing the Brew Group

Opening the unlocking lever and pulling out the brew group handle.

Washing and Cleaning Brew Group

Thoroughly washing the brew group with lukewarm water and cleaning the filter; caution against detergent.

Cleaning Machine Interior and Upper Filter

Cleaning machine inside with damp cloth and upper filter with non-abrasive cloth.

Brew Group Cooling Safety

Safety warning: Ensure machine has cooled down (at least one hour off) before cleaning hot components.

Positioning and Securing Brew Group

Ensuring brew group is correctly positioned, aligned, and locked into place.

Reinserting Drip Tray and Closing Door

Inserting the internal drip tray and grounds drawer, then closing the service door.

MONTHLY MILK CARAFE CLEANING

Milk Circuit Cleaner Recommendation

Recommends using Saeco Milk Circuit Cleaner for thorough monthly cleaning of milk residues.

Initiating Monthly Carafe Cleaning

Accessing the main menu to initiate the monthly carafe cleaning cycle.

Selecting Carafe Cleaning Function

Navigating maintenance menu to select and confirm 'CARAFE CLEANING'.

Filling Water Tank for Carafe Cleaning

Filling the water tank to MAX level and confirming to start the carafe cleaning process.

Adding Cleaner and Water to Carafe

Pouring milk cleaner bag into carafe and filling with water up to MAX level.

Inserting Carafe for Cleaning Cycle

Inserting the carafe into the machine and confirming the dispenser position.

Placing Container for Cleaning Solution

Placing a container under the dispensing spout to collect the cleaning solution.

Cleaning Cycle Progress Display

Display shows the progress of the carafe cleaning cycle.

Rinsing Water Tank and Carafe

Emptying carafe, filling with fresh water, reinserting, and confirming for rinsing.

Rinse Cycle Activation

The rinse cycle is activated to clean the circuit with water; pause/resume available.

End of Rinsing Cycle

Machine automatically ends process when rinse water is dispensed. Wait for rinsing completion.

MONTHLY BREW GROUP LUBRICATION

Lubrication Frequency and Product

Lubricate after approx. 500 cups or monthly. Saeco grease available separately.

Lubrication Preparation and Safety

Caution: Clean and dry brew group before lubricating as per 'Weekly Cleaning' chapter.

Applying Lubricant to Brew Group

Applying lubricant evenly on side guides and the piston of the brew group.

Lubricating Internal Brew Group Guides

Lubricating the internal guides on both sides of the brew group.

Inserting and Securing Brew Group

Inserting the brew group into its seat and closing the service door.

MONTHLY BREW GROUP CLEANING (Coffee Oil Remover)

Coffee Oil Remover Cleaning Cycle

Recommends cleaning with 'Coffee Oil Remover' after approx. 500 cups or monthly.

Coffee Oil Remover Safety Warning

Caution: Tablets are for cleaning only, not descaling. Use descaling solution for descaling.

Initiating Brew Group Cleaning

Accessing menu to select 'MAINTENANCE' then 'BREW GROUP CLEANING'.

DESCALING PROCESS

Descaling Overview and Frequency

Process takes approx. 35 minutes. Limescale needs regular removal to prevent clogging.

Descaling Importance and Warranty

Caution: Not descaling stops machine operation and voids warranty.

Descaling Solution Recommendation

Always use formulated descaling solution; never use vinegar.

Starting the Descaling Cycle

Navigating menus to select and confirm the 'DESCALING' function.

Preparing for Descaling Solution

Steps to prepare for solution: remove filter, insert white filter, pour descaling solution.

Filling Tank with Fresh Water for Descaling

Filling the water tank with fresh water to the CALC CLEAN level.

Emptying Drip Tray for Descaling

Emptying the internal/external drip tray and placing it back.

Filling Carafe with Water for Rinsing

Filling half the carafe with water and inserting it for the descaling rinsing phase.

Dispensing Descaling Solution

Placing a container and starting the machine to dispense descaling solution at intervals.

Rinsing the Water Tank

After descaling, rinse water tank and fill to MAX level.

Activating Rinse Cycle

The rinse cycle is activated to clean the circuit with water; pause/resume available.

End of Rinsing Cycle

Machine automatically ends process when rinse water is dispensed. Wait for rinsing completion.

DISPLAY MESSAGES

ADD COFFEE Message

Meaning: Fill the coffee bean hopper.

INSERT BREW GROUP Message

Meaning: The brew group must be inserted into the machine.

INSERT COFFEE GROUNDS DRAWER Message

Meaning: Insert the coffee grounds drawer and internal drip tray.

EMPTY COFFEE GROUNDS DRAWER Message

Meaning: Empty the coffee grounds drawer. Notes on correct procedure.

CLOSE FRONT DOOR Message

Meaning: Close the service door.

REFILL WATER TANK Message

Meaning: Remove the water tank and fill it.

HOT WATER Message

Meaning: Insert water spout to start dispensing; press ESC to exit.

CAPPUCCINO Message

Meaning: Insert milk carafe with spout open before dispensing.

Descaling Required Indicator

Indicates descaling is needed. Follow 'Descaling' chapter; failure voids warranty.

Water Filter Replacement Indicator

Indicates the 'INTENZA+' water filter needs replacement.

Stand-by Mode Indicator

The red light flashes, indicating stand-by mode. Press any button to exit.

TROUBLESHOOTING COMMON ISSUES

Machine Not Switching On

Troubleshooting steps for power connection and button status when the machine is unresponsive.

Drip Tray Filling Behavior

Explanation of normal drip tray filling due to internal rinsing.

Coffee Temperature Issues

Solutions for coffee not being hot enough, including preheating cups and checking settings.

No Hot Water Dispensed

Troubleshooting steps for clogged hot water/steam spout.

Machine Not Filling Cup

Steps to check beverage programming and adjust coffee length settings.

Insufficient Coffee Crema

Advice on adjusting grind, changing coffee blend, and using fresh beans for better crema.

Milk Frothing Issues

Ensuring proper milk dispensing spout and carafe assembly for frothing.

Slow Warm-up or Low Water Output

Troubleshooting for slow warm-up or low water output, often related to limescale buildup.

Brew Group Removal Issues

Steps to ensure correct brew group removal by turning on the machine and closing the service door.

Ground Coffee Issues

Troubleshooting for too much ground coffee or issues with coffee grounds' humidity.

No Coffee Brewed Troubleshooting

Checks for water level, brew group cleanliness, and automatic dose adjustment.

Weak Coffee Troubleshooting

Tips for weak coffee, including dose adjustment and checking coffee grind coarseness.

Slow Coffee Brewing Troubleshooting

Solutions for slow brewing: check grind fineness, descale, and clean brew group.

Coffee Leaks from Dispensing Spout

Steps to clean the dispensing spout and ensure correct insertion.

ENERGY SAVING FEATURES

Stand-by Mode Operation

Machine designed for energy saving; enters auto stand-by after inactivity, consuming <1Wh.

Manual Stand-by Activation

How to manually activate stand-by mode and conditions for activation (e.g., service door closed).

Turning Machine On from Stand-by

Methods to turn the machine back on from stand-by mode.

PRODUCT DISPOSAL

Environmental Disposal Guidelines

Instructions for environmentally friendly disposal at designated collection points, not household waste.

Recycling and Waste Handling

Information on recycling packaging and delivering the appliance to authorized service or waste facilities.

Compliance with Waste Directives

Product compliance with EU Directive 2002/96/EC for electrical and electronic equipment recycling.

TECHNICAL SPECIFICATIONS

Product Specification Details

Table listing voltage, housing, size, weight, cord length, panel, cup size, tank, hopper, pressure, boiler, and safety devices.

WARRANTY AND SERVICE INFORMATION

Warranty Details Reference

Reference to the supplied warranty booklet for detailed warranty conditions.

Service and Support Contact

Information on registering the product and obtaining service or support via website or hotline.

ORDERING MAINTENANCE PRODUCTS

Purchasing Maintenance Products

Guidance on where to purchase Saeco maintenance products: online, local dealer, or service centres.

List of Maintenance Products

Overview of products: Descaling solution (CA6700), INTENZA+ Water Filter (CA6702), Grease (HD5061).

Additional Maintenance Products List

List of other products: Coffee Oil Remover (CA6704), Milk Circuit Cleaner (CA6705), Maintenance Kit (CA 6706).

Saeco Gran Baristo HD8965 Specifications

General IconGeneral
BrandSaeco
ModelGran Baristo HD8965
CategoryCoffee Maker
LanguageEnglish

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