SAGEMCOM 2704N User Manual

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Box Contents
Ethernet Cable Internet cable
Two-part Power supplyRouter Reference card
Get connected
Sagemcom 2704N Setup Guide
What to do How to do it
First, check that your phone
line is working...
Pick up or plug in a phone and check for a dial tone.
If you don’t hear a dial tone, or the line is noisy, there may be a
fault on your phone line. Contact your phone provider and try
connecting to broadband again when it’s fixed.
If your phone line is OK,
check your broadband
equipment...
1. Check that every device connected to your phone line (e.g.
answerphones, alarms etc.) is using a microfilter.
2. If checking microfilters hasn’t fixed the problem, unplug
everything from your phone line (in all sockets), leaving
only your router connected and try again.
3. If the problem continues, connect the router to your
master phone socket (it’s usually the one closest to where
the line enters your premises) and try again.
If steps 2 or 3 fixed the problem, then either an extension or
one of the devices connected to your line is the cause of the
problem. You can find out which by plugging your devices back
in one at a time.
If the Broadband light is
still flashing after trying the
above...
Contact your IT helpdesk or speak to your corporate
administrator for further assistance..
If the Broadband light is flashing
There’s a problem with your broadband signal. Please follow the steps below.
1. Extend the feet on the bottom of the router and
make sure it’s steady when you stand it up.
2. Assemble the power adapter by sliding the three-
pin plug onto the main unit until it clicks into place.
Plug the power cable into the back of your router
and the other end into a power socket.
3. Plug the white Internet cable into the ADSL socket on your router. Plug the other end of the
cable into the DSL socket of the microfilter. Plug the microfilter into your phone socket.
4. Press the black power button (marked ) on the back of your router to switch it on. Wait
for the Power and Broadband lights to turn green.
Step 1 - Set up your router
Microfilter
Wi-Fi Network:
JLP-C2F3G5
Wi-Fi Password (Key):
a2b3c4d5e6
Router Address:
http://192.168.1.254
Router Password:
A3E4F6H7J9
Reference card
Passwords are case sensitive
Your broadband username and password are provided by your IT helpdesk
or Corporate administrator. It will be in one of the following formats:
btebb/username^companydomain.extension
ecuk/username^companydomain.extension
mxecuk/username^companydomain.extension
mxtwuk/username^companydomain.extension
<username>@<business_unit_id>.BTHA

SAGEMCOM 2704N Specifications

General

Brand	SAGEMCOM
Model	2704N
Category	Network Router
Language	English

Summary

Broadband Username and Password Details

Troubleshooting Broadband Light Issues

Check Phone Line Functionality

Verify your phone line has a dial tone and is not noisy to troubleshoot broadband issues.

Check Broadband Equipment and Connections

Ensure microfilters are used, test with only the router connected, and try the master socket.

Seek Further Assistance

If the broadband light remains flashing, contact your IT helpdesk or corporate administrator.

Box Contents Overview

Router Setup and Power On

Position Router for Stability

Extend the feet on the router's bottom to ensure it stands steady.

Assemble and Connect Power Adapter

Slide the three-pin plug onto the main unit, then plug the power cable into the router and a socket.

Connect Internet Cable to Router and Socket

Plug the white internet cable into the router's ADSL socket and the microfilter's DSL socket.

Power On the Router

Press the black power button and wait for Power and Broadband lights to turn green.

Connect Computer via Ethernet

Ethernet Connection Guidance

Use Ethernet cable for initial setup to check connectivity. Switch to Wi-Fi later.

Connect Ethernet Cable to Router and PC

Plug one end into a yellow router socket (ETH1-ETH4) and the other into your computer's Ethernet socket.

Verify Ethernet Connection Status

Confirm the corresponding 'Eth' light on the router turns green and flashes, indicating data transfer.

Connect to Wi-Fi Network

Access Wi-Fi Menu

Click the Wi-Fi icon on your desktop taskbar (Windows) or toolbar (OS X), or find Wi-Fi in mobile settings.

Select Your Wi-Fi Network

Choose your network name from the list. It's printed on the router and reference card.

Enter Wi-Fi Password

Type the password exactly as shown (lowercase letters). Click 'Connect' or 'Join'.

Get Online and Wait

Wait for Internet Setup

Wait 5 minutes before trying to use the internet, even if lights are green.

Connection Troubleshooting

If no homepage appears and broadband light is off/flashing, go to page 4.

Configure Broadband Connection Settings

Browse to 192.168.1.254, click 'Change' for Broadband Username, enter password, and click 'Connect'.