What to do if a function doesn't work when pressing a button on my Samsung Media Player?
If a function on your Samsung Media Player doesn't work when a button is pressed, it might be due to static electricity in the air. Disconnect the power plug and connect it again.
What to do if my Samsung Speakers produce no sound?
If your Samsung Speakers aren't producing sound, ensure the volume isn't set to the minimum. Also, check if the product is correctly connected and adjust the volume accordingly.
What to do if my Samsung Speakers HUB doesn't work properly?
If your Samsung Speakers HUB isn't working properly, ensure it's plugged in. Connect the LAN cable to the ETHERNET SWITCH on the back of the HUB and to your wireless router. You can also try resetting the HUB. If you're experiencing connection troubles between the HUB and the product, try relocating the product closer to the wireless router or HUB.
How to fix Samsung Speakers that are not working properly?
If your Samsung Speakers product isn't working properly, ensure it's plugged in. Check if the Wi-Fi router you're using has been certified for Wi-Fi. Try unplugging the product, plugging it back in, and then reconnecting it to the router. If used with a HUB, make sure the smart device and the HUB are connected to the same Wi-Fi network, and that the HUB's indicator LEDs show that it is working correctly. If the problem persists, reset the HUB. Unplug, then plug in the HUB, and then unplug and plug in the product. If you experience troubles with connecting the HUB and product, try relocating the product so that the product is closer to the wireless router or HUB.
Why is there no sound on my Samsung AM7500?
If you aren't getting any sound from your Samsung Media Player, first ensure the volume isn't set to the minimum. Also, make sure the speaker is connected correctly and adjust the volume.
How to turn on Samsung Portable Speakers?
Connect the power cord to the outlet.
Why is the Multiroom app not working for my Samsung Portable Speakers?
If the Multiroom app isn't working properly, ensure that your smart device is compatible with the app. Make sure the app is the latest version, your WAM speaker's front LED turns from red to blue, and the HUB and the smart device are connected to the same router. Try relocating the speaker so that it is closer to the wireless router or HUB.
Why can't I group products on my Samsung Portable Speakers?
If the speakers are connected to the network via Bluetooth or TV SoundConnect, you cannot use the group products function.
Why can't I group products on my Samsung Speakers?
If you cannot group products with your Samsung Speakers, it might be because the product is connected to the network via Bluetooth or TV SoundConnect. The group products function is not available in these connection modes.
Why is the app not working properly with my Samsung Speakers?
If the app isn't working properly with your Samsung Speakers, ensure your smart device is compatible with the app. Verify that the app is the latest version and that the product's front LED turns from red to blue. If you're using a HUB, make sure the HUB and the smart device are connected to the same router. Also, check that the HUB's indicator LEDs show that it is working correctly. If you're experiencing connection troubles, try relocating the product closer to the wireless router or HUB.
General| Brand | Samsung |
|---|---|
| Model | AM7500 |
| Category | Media Player |
| Language | English |
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