Samsung AR18TSFYBWKNCV - Troubleshooting Q&A for Non-Issues

11-2
11-3 Q & A for Non-trouble
Classication Class Description
Cooling Q The cooling is weak.
A When it is hot outside, its cooling capacity decreases due to the increase of the ambient tem-
ΧʪθɇϩЇθʪ࢏Ǯ˵ʪϩ˵ʪʒЇϑϩѣϩʪθ˝ʪϩϑɵͱʀʪʒͱθиɇθͱЇϩϑʒʪɇθ˝ʪϩϑࡥϩ˵ʪʀͱͱ˝ʀɇΧɇʀϩц
иʒʪʀθʪɇϑʪ࢏ƊͱࡥɇʪϑЇθʪϩͱʀʪɇϩ˵ʪʒЇϑϩѣϩʪθ˙θʪαЇʪϩцࡥΧθʪЭʪϩ˵ʪɇϩͱϑϑɵцʀͱϑ˝
ϩ˵ʪʒͱͱθϑɇʒϑЇɇϩʪϩ˵ʪʀͱͱ˝ɇθʪɇɵцЇϑ˝ʀЇθϩɇϑࡥɵʒϑࡥϑ˵ɇʒʪϑͱθиʒͱиϩϩ˝࢏
Q The cooling is good generally. But, it gets weak when it is considerably hot.
A ÃϩͱʀʀЇθϑи˵ʪϩ˵ʪͱЇϩʒͱͱθЇϩϑʪуΧͱϑʪʒϩͱʒθʪʀϩϑЇ˝˵ϩɇʒ˵ʪɇϩࣛЇΧɇθϑͱϩЭʪϩɇϩʪʒ
иʪ࢏ƊͱࡥϑʪϩЇΧɇϑЇɵʒͱЭʪθϩ˵ʪͱЇϩʒͱͱθЇϩɇʒʪʪΧϑϩЇɇиɇц˙θͱϩ˵ʪЇϩϩͱʀθʪɇϑʪ
ϩ˵ʪЭʪϩɇϩͱ࢏Ǯ˵ʪϩ˵ʪʀͱͱ˝ʀɇΧɇʀϩцʒʪʀθʪɇϑʪϑʒЇθ˝ɇ˵ʪɇϩиɇЭʪࡥʀʪɇϩ˵ʪ˵ʪɇϩ
ʪуʀ˵ɇ˝ʪθͱ˙ϩ˵ʪͱЇϩʒͱͱθЇϩͱθϑΧθɇцϑͱʪʀͱʒиɇϩʪθϩͱϩ˵ʪ˵ʪɇϩʪуʀ˵ɇ˝ʪθϩͱʀθʪɇϑʪϩ˵ʪ
cooling capability.
Q The cooling is weak. Does it need refrigerant charging?
A Ãϩϑͱϩʀͱθθʪʀϩʀ˵ɇθ˝˝θʪ˙θ˝ʪθɇϩθʪ˝Їɇθц࢏kуʀʪΧϩϩ˵ɇϩцͱЇ˵ɇЭʪͱЭʪʒϑʪЭʪθɇϩʪϑͱθ
ϩ˵ʪʀͱʪʀϩͱΧΧʪϑɇθʪɵθͱʪࡥϩ˵ʪθʪ˙θ˝ʪθɇϩʒͱʪϑͱϩθЇͱи࢏Ɗͱࡥи˵ʪθʪ˙θ˝ʪθɇϩϑɇʒ-
ditionally charged, it could be costly and cause a product’s failure. When the refrigerant leaks,
ɇͱ˙ϩиʪϑʀɇΧʪɇϑ˵ͱθϩϩʪθʪϑЇϩ˝ʀͱͱ˝˙ɇЇθʪɇʒͱиɇϩʪθʀͱ˝ͱЇϩͱ˙ϩ˵ʪ
ʒθɇ˵ͱϑʪ࢏Ɗͱࡥ˙иɇϩʪθʀͱʪϑͱЇϩ˙θͱϩ˵ʪʒθɇ˵ͱϑʪࡥϩʒʀɇϩʪϑϩ˵ʪͱθɇͱΧʪθɇϩͱͱ˙
the product and it does not need refrigerant charging.
Q It fails to do cooling.
A Ǯ˵ʪϩ˵ʪɇθʀͱʒϩͱʪθϑϑʪϩϩͱЭʪϩɇϩͱͱθϩ˵ʪʒʪϑθʪʒϩʪΧʪθɇϩЇθʪϑϑʪϩ˵˝˵ʪθϩ˵ɇ
the current temperature, it fails to do cooling. In this case, select cooling or set the desired
ϩʪΧʪθɇϩЇθʪͱиʪθ࢏
Leakage Q It oods the oor.
A ťɇʀʪϩ˵ʪʒθɇ˵ͱϑʪΧθͱΧʪθц࢏Ǯ˵ʪϩϑͱϩΧɇʀʪʒΧθͱΧʪθцࡥϩ˵ʪʒθɇиɇϩʪθиͱЇʒͱиɵɇʀ
ͱͱʒ˝ϩ˵ʪͱͱθ࢏Ɗͱࡥϑϩθɇ˝˵ϩʪͱЇϩϩ˵ʪʒθɇ˵ͱϑʪ˙ͱθϩ˵ʪиɇϩʪθϩͱɵʪʒθɇʪʒиʪ࢏
Q Water drips at the drain connection (service valve) of the outdoor unit.
A When a glass bottle is taken out of the refrigerator, moisture gets condensed on its surface
due to the temperature dierences. The same principle applies to the air conditioner. When
cold refrigerant goes through the copper tube, moisture gets condensed on the surface of the
ϩЇɵʪɇʒϩ˵ʪʀͱʪʀϩͱɇθʪɇϑ࢏ƟͱΧθʪЭʪϩϩ˵ʪиɇϩʪθʀͱʒʪϑɇϩͱࡥϩ˵ʪΧΧʪϑɇθʪϑЇɇϩʪʒ࢏
But, the connection areas of the outdoor unit are not insulated for the purpose of mainte-
ɇʀʪͱθθʪΧɇθࡥɇʒиɇϩʪθ˝ʪϩϑʀͱʒʪϑʪʒʒЇʪϩͱϩ˵ʪϩʪΧʪθɇϩЇθʪʒʪθʪʀʪϑɇʒʒθΧϑʒͱи࢏
ʪʪθɇцࡥϩʪЭɇΧͱθɇϩʪϑθ˝˵ϩɇиɇц࢏9Їϩࡥи˵ʪϩʒθΧϑЇʀ˵ʒЇθ˝Ї˝˝цʒɇцϑࡥΧЇϩɇиɇϩʪθ
pan on the oor.
Q It leaks even though a drain pump is used.
A ÃϩͱʀʀЇθϑи˵ʪϩ˵ʪʒθɇΧЇΧϑΧЇ˝˝ʪʒͱЇϩͱθϩϑͱЇϩͱ˙ͱθʒʪθ࢏A˵ʪʀϩ˵ʪΧͱиʪθͱ˙ϩ˵ʪ
ʒθɇΧЇΧɇʒϩ˵ʪΧͱϑϩͱͱ˙ϩ˵ʪʒθɇ˵ͱϑʪࡥɇʒи˵ʪϩ˵ʪΧЇΧϑ˙ɇЇϩцࡥʀͱϩɇʀϩϩ˵ʪʒθɇ
ΧЇΧɇЇ˙ɇʀϩЇθʪθ࢏ƊɇϑЇ˝kʪʀϩθͱʀϑʒͱͱϩɇЇ˙ɇʀϩЇθʪʒθɇΧЇΧϑ࢏Ɗͱࡥиʪɇθʪͱϩ
able to correct the drain pump problems.
Smells Q Whenever the air conditioner is turned on, it irritates my eyes and gives me a headache.
A There are no components in the air conditioner irritating the eyes and sending out chemical
ϑʪϑ࢏9Їϩࡥи˵ʪϩ˵ʪɇθʀͱʒϩͱʪθϑϩЇθʪʒͱࡥͱϩ˵ʪθϑʪϑͱЇθʀʪϑɇθʪϑЇʀʪʒϩͱϩ˵ʪɇθ
ʀͱʒϩͱʪθɇʒ˝ʪϩͱЇϩͱ˙ϩ࢏ƊͱѣʒɇʒθͱͱϩͱЇϩϩ˵ʪϑʪϑͱЇθʀʪϑ࢏ʪʪθɇцࡥϩͱʀʀЇθϑɇϩɇ
ϩʪθͱθθʪͱЭɇϩʪʒΧɇʀʪࡥɇΧ˵ɇθɇʀцࡥɇ˝ɇϑͱʪ˵ɇʒ˝Χɇʀʪࡥɇϩθʪϑ˵ͱΧࡥɇϑʪʀͱʒࣛ˵ɇʒ
ɵͱͱϑ˵ͱΧͱθɇʪʪʀϩθͱʀʀͱΧͱʪϩ˵ɇʒ˝Χɇʀʪࡥи˵ʪϩϑʀ˵ʪʀɇͱθЇϑϩцϑʪϑɇθʪ
sucked in and sent out, it can be misled that the air conditioner generates them.