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Samsung C49J892DK Series - User Manual

Samsung C49J892DK Series
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User Manual
The color and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
C43J890DK* C43J892DK* C49J890DK* C49J892DK*
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user
manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual
has not been read).
You will be informed of the administration fee amount before a technician visits.

Table of Contents

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Overview

  1. Function Description
  2. Important Technical Specifications
  3. Usage Features
  4. Maintenance Features

This document serves as a User Manual for Samsung Electronics monitors, specifically models C43J890DK*, C43J892DK*, C49J890DK*, and C49J892DK*. It provides comprehensive information on the device's functions, technical specifications, usage, and maintenance.

Function Description

The Samsung monitors are designed to provide a high-quality visual experience with various features to enhance productivity and user comfort. They support multiple input sources, including HDMI, DisplayPort, and USB Type-C, allowing for versatile connectivity with PCs, mobile phones, and other devices.

A key feature is the Picture-in-Picture (PIP) / Picture-by-Picture (PBP) mode, which enables the display of content from two different sources simultaneously on the screen. This is particularly useful for multitasking, allowing users to view content from a PC and a mobile phone, or two different PCs, side-by-side or in a smaller window. The PIP/PBP mode supports various screen sizes and aspect ratios for the sub-screen, offering flexibility in how content is displayed.

The monitors also incorporate Samsung Magic Bright and Samsung Magic Upscale technologies to optimize picture quality. Samsung Magic Bright offers different picture modes (Custom, Standard, Cinema, Dynamic) to adjust brightness, contrast, and sharpness based on the content being viewed. Samsung Magic Upscale enhances the details and vividness of low-resolution pictures.

For audio, the monitors include a headphone jack for connecting external audio devices. They also feature USB Hub functionality, allowing users to connect multiple USB devices to the monitor, which then acts as a central hub. This includes connecting a keyboard, mouse, and other peripherals to control multiple source devices connected to the monitor.

Smart ECO Saving is integrated to reduce power consumption by controlling the electric current used by the monitor panel. This feature can be turned On or Off, and its effectiveness depends on the customer screen brightness condition.

Important Technical Specifications

The manual provides detailed specifications for the C43J890DK* / C43J892DK* and C49J890DK* / C49J892DK* models:

Model Name:

  • C43J890DK* / C43J892DK*
  • C49J890DK* / C49J892DK*

Size:

  • C43J890DK* / C43J892DK*: 43 Class (43.4 inches / 110.2 cm)
  • C49J890DK* / C49J892DK*: 49 Class (48.9 inches / 124.2 cm)

Display Area:

  • C43J890DK* / C43J892DK*: 1052.3 mm (H) x 328.8 mm (V) (41.4 inches (H) x 12.9 inches (V))
  • C49J890DK* / C49J892DK*: 1195.8 mm (H) x 336.3 mm (V) (47.1 inches (H) x 13.2 inches (V))

Pixel Pitch:

  • C43J890DK* / C43J892DK*: 0.274 mm (H) x 0.274 mm (V) (0.010787 inches (H) x 0.010787 inches (V))
  • C49J890DK* / C49J892DK*: 0.3114 mm (H) x 0.3114 mm (V) (0.01226 inches (H) x 0.01226 inches (V))

Maximum Pixel Clock: 660 MHz

Power Supply: AC100-240V~ 50/60Hz

Signal Connectors: HDMI, DP, USB Type-C

Environmental Conditions:

  • Operating Temperature: 50 °F ~ 104 °F (10 °C ~ 40 °C)
  • Humidity: 10 % ~ 80 %, non-condensing
  • Storage Temperature: -4 °F ~ 113 °F (-20 °C ~ 45 °C)
  • Humidity: 5 % ~ 95 %, non-condensing

VESA Screw Hole Specifications (for Wall Mount):

  • C43J890DK*: 100.0 x 100.0 (3.9 x 3.9) mm (inches) with 4.0 mm Φ, 0.7 pitch * 10.0 mm long screws.
  • C49J890DK*: 100.0 x 100.0 (3.9 x 3.9) mm (inches) with 4.0 mm Φ, 0.7 pitch * 10.0 mm long screws.

Standard Signal Mode Table: The manual provides extensive tables detailing supported horizontal and vertical frequencies, pixel clock, and sync polarity for various resolutions, including CEA, IBM, MAC, and VESA standards, up to 3840 x 1200 at 60 Hz (HDMI/DisplayPort) and 3840 x 1080 at 144 Hz (DisplayPort/USB Type-C).

Usage Features

Installation: The manual provides detailed instructions for attaching the stand (Type one and Type two) and for attaching the monitor to a bracket wall. It emphasizes safety precautions during installation, such as placing the product on a flat and stable surface and avoiding pressure on the screen.

Connecting and Using a Source Device:

  • HDMI Cable: Connects to a source device using an HDMI cable.
  • DP Cable: Connects to a PC using a DP cable.
  • USB Type-C Cable: Connects to a source device using a USB Type-C compatible cable. This port supports USB Power Delivery, Data, and DP video signal. It can charge notebooks and mobile phones with up to 95W.
  • USB Hub: The monitor functions as a USB hub, allowing connection of multiple USB devices. It supports USB 3.0 and USB 2.0.
  • Headphones: Connects to an audio output device.

Control Panel and OSD (OnScreen Display): The monitor features a JOG button for easy navigation through the OSD menu.

  • Power LED: Indicates the power status (On, Off, Blinking for power saving mode).
  • Function Key Guide: Displays the OSD menu.
  • Direct Key Guide: Provides quick access to Eye Saver Mode, Volume, Features, and Eye Saver Mode Off.
  • Brightness, Contrast, and Eye Saver Mode: Adjustable settings for visual comfort. Eye Saver Mode reduces blue light to minimize eye strain.
  • Volume Setting: Adjustable volume with a mute option.
  • Types of Ports: Visual diagrams and descriptions of all available ports on the monitor.

Upgrading the Software via USB: The monitor's firmware can be updated using a USB disk. The manual provides step-by-step instructions for downloading the update file, inserting the USB disk, and initiating the update process.

Adjusting the Product Tilt and Height: The monitor allows for tilt adjustment from -15.0° to 15.0° (±2.0°) and height adjustment from 0 to 120.0 mm (±5.0 mm) for ergonomic viewing.

Anti-theft Lock: The monitor includes an anti-theft lock slot to secure the device in public places.

Correct Posture: The manual provides guidelines for maintaining a correct posture while using the monitor to prevent discomfort and eye fatigue. This includes maintaining a distance of 45 to 50cm from the screen, keeping eyes directly in front of the screen, adjusting the angle so light does not reflect on the screen, and keeping forearms perpendicular to upper arms.

Setting Optimum Resolution: The manual advises users to set the optimum resolution and frequency for the product by installing the corresponding drivers from the Samsung Electronics website.

Maintenance Features

Cleaning:

  • Exercise care: When cleaning the panel and exterior of advanced LCDs, they should be handled with care.
  • Cleaning steps: Power off the product, disconnect the power cord, wipe the monitor with a soft, dry cloth, and avoid using alcohol, solvent, or surfactant. Do not spray water or detergent directly on the product.
  • Cleaning the exterior: Use a soft and dry cloth to clean the exterior.
  • Power cord: Connect the power cord after cleaning is finished.

Troubleshooting Guide: The manual includes a comprehensive troubleshooting section to address common issues:

  • Requirements Before Contacting Samsung Customer Service Center: Advises users to check basic settings and connections before contacting support.
  • Testing the Product: Instructions on how to perform a self-diagnosis test to identify if the screen or cables are faulty.
  • Checking the Resolution and Frequency: Guidance on verifying display settings.
  • Installation Issue (PC mode): Solutions for problems related to installation, such as the screen not turning on or blank spaces on the screen.
  • Screen Issue: Addresses problems like the power LED not switching on, check signal cable messages, and screen color inconsistencies.
  • Video Playback is Choppy: Suggests checking for high-definition large video files.
  • Sound Issue: Provides steps to troubleshoot no sound or low volume.
  • Source Device Issue: Helps identify if the issue is with the source device.
  • Universal Serial Bus (USB) Issue: Solutions for problems with USB devices not working, USB Type-C port issues, and slow USB 3.0 interface.
  • Q & A: Provides answers to frequently asked questions regarding changing display frequency, resolution, and power-saving mode.

Extended Warranty: The manual states that an extended warranty can be purchased within 90 days of product purchase, covering an additional period of 3 years beyond the standard 3-year warranty. Replacement parts are available for 5 years after the end of production.

Product Damage Caused by Customer's Fault: The manual outlines scenarios where product damage is considered customer fault, such as external impact, misuse, or unauthorized repairs, which may incur service fees.

Others: Information on product disposal and recycling, with contact details for Samsung recycling direct.

This manual is a critical resource for users to maximize the functionality and lifespan of their Samsung monitors, ensuring safe and efficient operation.

Samsung C49J892DK Series Specifications

General IconGeneral
BrandSamsung
ModelC49J892DK Series
CategoryMonitor
LanguageEnglish

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