Samsung DA99-02318A - User Manual

Questions and Answers

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Sabrina WalkerAug 14, 2025
Why is my Samsung Refrigerator not cooling?
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  Elizabeth RobinsonAug 14, 2025
  If your Samsung Refrigerator isn't cooling sufficiently, here are a few things to check: * Ensure the power plug is properly connected. * Verify the temperature control on the display panel is set to the correct temperature. Try setting it to a lower temperature. * Make sure the refrigerator isn't in direct sunlight or too close to a heat source. * Confirm that the back of the refrigerator has enough space for air to circulate.
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hdelacruzAug 17, 2025
What to do if my Samsung Refrigerator is not dispensing ice?
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  Rachel HardinAug 17, 2025
  If your Samsung Refrigerator isn't dispensing ice, consider the following: 1. If you recently installed the water supply line, did you wait 12 hours before trying to make ice? 2. Is the water line connected and the shut-off valve open? 3. Have you accidentally stopped the ice-making function? Ensure 'Ice Type' is set to 'Cubed' or 'Crushed'. 4. Is there ice blocking the ice maker bucket? 5. Is the freezer temperature too warm? Try setting it lower.
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Rebecca WadeAug 20, 2025
Why is food freezing in my Samsung Refrigerator?
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  tanyaschultzAug 21, 2025
  If food is freezing in your Samsung Refrigerator, consider the following: * Check the temperature control on the display panel and try setting it to a warmer temperature. * See if the room temperature is very low. * If you've stored food with a high water content in the coldest part of the fridge, try moving it to the main section instead of the CoolSelect Zone™ drawer.
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Michael WilliamsAug 25, 2025
Why is my Samsung DA99-02318A Refrigerator water dispenser not working?
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  Stacy WilliamsAug 25, 2025
  If the water dispenser on your Samsung Refrigerator isn't working, check these items: * Ensure the water line is connected and the shut-off valve is open. * Check if the water supply line tubing has been crushed or kinked. Make sure it's free of obstructions. * See if the water tank is frozen because the refrigerator temperature is too low. Try selecting a warmer setting on the main display panel.
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Alicia WallaceAug 27, 2025
Why is there frost on the walls of my Samsung DA99-02318A freezer?
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  Yolanda LynchAug 27, 2025
  If frost is forming on the walls of your Samsung Refrigerator freezer, try the following: * Check if the air vent is blocked. Remove any obstructions to allow air to circulate freely. * Ensure there's enough space between stored foods for efficient air circulation. * Make sure the freezer door is closing properly.
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Laura MuellerAug 30, 2025
Why does my Samsung DA99-02318A smell bad?
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  jonathan60Aug 30, 2025
  If there's a bad smell in your Samsung Refrigerator, consider these possibilities: * Has any food spoiled? * Are strong-smelling foods, like fish, wrapped airtight? * Have you cleaned out your freezer recently to remove any spoiled or suspect food?
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Charles SmithSep 3, 2025
What to do if my Samsung Refrigerator is making unusual noises?
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  Jennifer FritzSep 3, 2025
  If your Samsung Refrigerator is making unusual noises, here are some things to investigate: * Ensure the refrigerator is level and stable. * Check if the back of the refrigerator is too close to the wall, preventing air circulation. * See if anything has fallen behind or under the refrigerator. Note: A 'ticking' sound from inside is normal, caused by accessories contracting or expanding due to temperature changes.
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Teresa SawyerSep 6, 2025
Why are the front corners of my Samsung DA99-02318A hot?
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  David StoutSep 6, 2025
  Some heat is normal on the front corners of your Samsung Refrigerator because anti-condensators are installed there to prevent condensation. Also, check if the refrigerator door is ajar, as leaving it open for an extended time can cause condensation.
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Anthony GuerreroSep 9, 2025
Why can I hear water bubbling in my Samsung DA99-02318A Refrigerator?
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  dillonjoelSep 10, 2025
  It is normal to hear water bubbling in your Samsung Refrigerator. This sound comes from the refrigerant coolant liquid circulating through the refrigerator.

Summary

Safety Information

General Safety Precautions

General safety advice, precautions, and warnings before operating the appliance.

Installation and Transportation Safety

Safety guidelines for installing and moving the refrigerator.

Usage and Maintenance Safety

Safety advice for operating, cleaning, and maintaining the refrigerator.

Disposal Safety and Tips

Safe disposal procedures and extra tips for proper appliance usage.

Setting Up Your Side-by-Side Refrigerator

Installation Preparation and Location

Steps for preparing, choosing a location, and safely moving the refrigerator.

Door Removal and Reattachment

Detailed procedures for removing and reattaching refrigerator doors.

Leveling and Water Line Setup

How to level the unit, secure the water line, and adjust doors.

Water Dispenser Installation and Check

Installing the water dispenser, checking lines, and replacing the filter.

Operating the Samsung Refrigerator

Control Panel and Display Usage

Understanding and using the refrigerator's control panel and digital display.

Temperature and Mode Settings

Adjusting temperatures and using special modes for optimal cooling.

Ice and Water Dispenser Operation

How to use the ice maker and water dispenser features.

Cleaning and Accessory Removal

Steps to remove accessories and clean the refrigerator interior and exterior.

Troubleshooting

Refrigerator Not Cooling or Working

Solutions for issues where the refrigerator is not functioning or cooling properly.

Food Freezing and Odor Issues

Addressing problems like food freezing in the fridge and unpleasant odors.

Noise, Condensation, and Ice Issues

Troubleshooting common noises, condensation, and ice dispensing problems.

Water Dispenser and Frost Issues

Resolving issues with the water dispenser and frost buildup in the freezer.

Samsung DA99-02318A Specifications

General

Category	Refrigerator
Model	DA99-02318A
Total Capacity	28 cu. ft.
Refrigerator Capacity	18.5 cu. ft.
Freezer Capacity	9.5 cu. ft.
Ice Maker	Yes
Water Dispenser	Yes
Energy Star Certified	Yes
Color	Stainless Steel
Subcategory	French Door
Type	Side by Side