Samsung DW60M5050BB - Information Codes and Error Resolution

46_ Troubleshooting
INFORMATION CODES
If the dishwasher fails to operate, you may see an information code on the display.
Check the table below and try the suggestions.
Code Action
LC
Leakage check
• Close the water supply valve. Go to your home’s circuit breaker panel, and set the
dishwasher’s circuit breaker switch to o. Then, contact the installer to repair. If the
issue continues, contact a local Samsung service centre.
4C
Water supply check
• Check if the water supply valve is closed, if the water supply is suspended, or if
the water inlet valve or line is frozen or clogged by foreign particles. If the issue
continues, contact a local Samsung service centre.
AC
PCB communication check
• Abnormal communication between the main PCB and the sub PCB.
• If the problem continues, contact an authorised Samsung service centre.
HC
High temperature heating check
• Functional check. With the dishwasher empty, add detergent, and then run a
cycle. If the issue continues, go to your home’s circuit breaker panel, and set
the dishwasher’s circuit breaker switch to o. Then, contact a Samsung service
centre.
tC
Thermistor check
• Temperature sensor is broken (short or open circuit). If the problem continues,
contact an authorised Samsung service centre.
PC
Distribution motor check
• Abnormal working with distribution motor assembly, or main PCB. If the issue
continues, contact a local Samsung service centre.
bc2
Button check
• Button pressed for 30 seconds.
• Check if there is a water or foreign substances on the button part.
• If the issue continues, contact a local Samsung service centre.
• If any information code keeps appearing on the screen, contact a local Samsung service centre.
• The supply of the spare parts and maintenance and repair processes will be carried out by our
authorized services during the economic life of the product which is ten (10) years. The maximum
period for the supply of spare parts is 15 working days.
Troubleshooting
DW5500MM_DD81-02615C-07_EN.indd 46DW5500MM_DD81-02615C-07_EN.indd 46 2021-02-18  10:40:132021-02-18  10:40:13