Call 800.922.0204
Twitter @VZWSupport
Download a User Guide from verizonwireless.com/support.
Important customer information
The services described in this brochure are only for your personal use. They are subject to the Customer Agreement,
your Calling Plan, the Verizon Wireless Privacy Principles and Internet Privacy Policy (both of which can be viewed at
verizonwireless.com) and the following terms and conditions, as applicable. You agree to comply with all
applicable laws, rules, regulations and policies when using these services. In addition to your rights under the
Customer Agreement, we may terminate or modify all services upon notice. Verizon Wireless is not responsible for
third party content you encounter using these services, including any possible defamation, obscenity or profanity.
Content, content pricing, service functionality and menu order may change without notice. Unless otherwise
indicated, data sessions will terminate after 30 seconds of inactivity.
Device recycling program
For information visit verizonwireless.com/device-recycle.
Warranty replacements
If you’re having a problem with your wireless device, just contact Verizon toll-free at 866.406.5154 from another
phone.
Using Real-time text (RTT) or TTY
Real-time text (RTT) is a feature that can make it easier for customers to carry on a live conversation through text (or
text and simultaneous voice) during a call, with each text character transmitted immediately as it is typed. Unlike
TTY, there’s no need for a separate device. The person you are calling must have either RTT or TTY enabled on
their device for the text capability to work. If your device instead uses TTY (Text Telephony) and TDD
(Telecommunications Device for the Deaf) technology that allows similar text-based communications by telephone,
you must have a TTY-compatible phone and be in the TTY mode to place or receive calls.
For additional information, visit the Verizon Accessibility Resource Center at verizon.com/accessibility.
Hearing aid compatibility information
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses.
However, there may be some newer wireless technologies used in this phone that have not been tested yet for use
with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using
your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or
the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or
exchange policies, consult your service provider or phone retailer.
File Downloads
User Manual
SAMSUNG, Galaxy A02s, Smartphone
Download [optimized]
Download
References
play.google.com/store/apps
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