Troubleshooting
You can check for software updates and, if necessary, reset services on your device.
Software update/System updates
Check for and install available software updates for your device. Options may vary by
service provider.
◌
From Settings, tap
Software update/System updates, and then tap an available
update option.
Reset
Reset device and network settings. You can also reset your device to its factory
defaults.
Reset all settings
You can reset your device to its factory default settings, which resets everything
except the security, language, and account settings. Personal data is not affected.
1.
From Settings, tap General management > Reset > Reset all settings.
2. Tap Reset settings, and confirm when prompted.
Reset mobile network settings
You can reset Wi-Fi, mobile data, and Bluetooth settings with Reset network settings.
1.
From Settings, tap General management > Reset > Reset mobile network
settings.
2. Tap Reset settings, and confirm when prompted.
Reset Wi-Fi and Bluetooth settings
You can reset Wi-Fi and Bluetooth settings.
1.
From Settings, tap General management > Reset > Reset Wi-Fi and Bluetooth
settings.
2. Tap
Reset settings, and confirm when prompted.
137
Settings
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