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General| Rear Camera | 13 MP (wide) + 8 MP (ultrawide) + 5 MP (depth) |
|---|---|
| Front Camera | 8 MP |
| Battery | 4000 mAh, non-removable |
| Colors | Black, Blue, Green, Red |
| Network | GSM / HSPA / LTE |
| Display | 6.5 inches, 720 x 1560 pixels |
| Processor | Qualcomm SDM450 Snapdragon 450 |
| RAM | 3GB, 4GB |
| Storage | 32GB, 64GB |
| Operating System | Android 9.0 (Pie), upgradable to Android 11 |
| Dimensions | 163.3 x 77.5 x 8 mm |
| Weight | 183 g |
| SIM | Dual SIM (Nano-SIM, dual stand-by) |
Guidance on identifying and resolving device overheating issues during charging or normal use.
Safety measures to take if the device overheats to prevent damage or performance limitations.
Guide to installing a nano-SIM card, including dual SIM models and important precautions.
Procedures for powering the device on, off, and initial setup.
How to restart the device, including a forced restart for unresponsive states.
Step-by-step guide for setting up the device after first use or data reset.
Guide to using Smart Switch for transferring data between devices wirelessly or via cable.
How to set and change screen lock methods like Swipe, PIN, or Password.
How to download, install, and uninstall apps from Galaxy Store and Play Store.
Introduction to making and answering voice and video calls.
Introduction to sending, viewing, and managing text and voice messages.
Introduction to browsing the internet, bookmarking pages, and using secret mode.
Introduction to taking photos and recording videos with various modes and settings.
How to focus, zoom, adjust brightness, and capture photos with the camera.
Introduction to viewing and managing images and videos stored on the device.
Options for managing Wi-Fi, Bluetooth, Flight mode, and mobile network settings.
How to activate Wi-Fi and connect to available wireless networks.
How to pair, connect, send/receive data, and unpair Bluetooth devices.
How to use the device as a mobile hotspot or for tethering connections.
How to adjust sound modes, ringtones, vibration patterns, and volume levels.
How to adjust brightness, adaptive brightness, night mode, and screen timeout.
Options for securing the device with face recognition, fingerprints, and software updates.
How to set up and use face recognition to unlock the device screen.
Information on how fingerprint recognition functions and its uses for security.
How to sync, back up, and restore data using Samsung Cloud or Google accounts.
How to sync, back up, and restore device data using Samsung Cloud storage.
Overview of device status for battery, storage, memory, and security.
How to optimize device performance by cleaning memory and scanning for malware.
How to check battery status and activate power saving features.
How to select power modes for battery saving: Optimized, Medium, or Maximum.
Solutions for common issues like entering codes, network errors, and device not turning on.
Solutions for slow or unresponsive touchscreen issues, including environmental factors.
Steps to take when the device freezes or encounters critical errors.
Solutions for intermittent network connectivity or poor audio quality during calls.
Troubleshooting steps for battery charging issues, especially with approved chargers.
Solutions for error messages encountered when attempting to open the camera app.
Solutions for error messages or playback issues with multimedia files.
Solutions for Bluetooth connection problems or performance malfunctions.
Troubleshooting steps for establishing a stable connection with a computer via USB.
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