Applications
109
Samsung Members
Samsung Members
offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also share information with others
in the Galaxy users’ community or view the latest Galaxy news and tips.
Samsung Members
can help you solve any problems you might encounter while using your device.
Feedback Support
Suggestions
•
This app’s availability and supported features may vary depending on the region or
service provider.
•
To submit your feedback or post your comments in
Feedback
, you must sign in to
your Samsung account. Refer to Samsung account for more information.
Feedback
Search frequently asked questions for solutions to problems that occur on your device or ask
questions related to the device.
On the Apps screen, tap
Samsung
→
Samsung Members
→
Feedback
.
•
FAQ
: View frequently asked questions and their answers by category.
•
QUESTIONS/ERRORS
: Submit a question or error report to the Samsung Service Center.
When you submit a question or error report, your device information, such as model
name and operating system log (which is optional to send), will also be sent for a
more accurate analysis.
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