3
Service
If you are a new T-Mobile
®
customer and your
service is not yet activated, call Customer Care
at 1-800-937-8997 and a T-Mobile Activations
representative will assist you.
You will need the following information
when activating service:
• Your Service Agreement and the agent
code on your Agreement
• Your name, home address, home phone
number, and billing address
Note: For business and government
accounts, please provide the name of the
organization, the address, and the tax ID.
• Your Social Security number, current
driver’s license number, and date of birth
for credit check purposes
• Your choice of T-Mobile rate plan and
services (see t-mobile.com for the latest
plan information)
• SIM serial number and IMEI number
(located on the box barcode label)
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