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Samsung Galaxy S4 Customer Consultant Guide

Samsung Galaxy S4
114 pages
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Galaxy S4 Appendix FAQ
Version 14.0
Global CS
ECC / EHQ HHP review
1
st
July 2013
Language : English
- Appendix-
Customer Consultant Guide
Android mobile technology platform
This material contained in this document is intended for use “with / as”
Status
Samsung Customer Contact Centres
Yes
Network Operator Contact Centres
Yes
WEB FAQ / How to guide creation for Samsung.com sites
Yes
Samsung Authorised Service centres (ASC)
Yes
Please note: Although contents of this document may be suitable for WEB
guide creation, it is not to be posted on the internet download in its
entirety as a download item

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Samsung Galaxy S4 Specifications

General IconGeneral
Display diagonal5 \
Touch technologyMulti-touch
Touchscreen typeCapacitive
Display resolution1080 x 1920 pixels
Display number of colors16.78 million colors
Ringer typeMP3
Processor frequency- GHz
RAM capacity2 GB
Compatible memory cardsMicroSD (TransFlash)
Maximum memory card size64 GB
Internal storage capacity16 GB
Front camera typeSingle camera
Video recording modes1080p
Rear camera resolution4128 x 3096 pixels
Rear camera resolution (numeric)13 MP
Front camera resolution (numeric)2 MP
2G standardsEDGE, GPRS, GSM
3G standardsHSPA+
Data network3G
SIM card typeMicroSIM
Wi-Fi standards802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version4.0
3G bands supported850, 900, 1900, 2100 MHz
Bluetooth profilesA2DP, AVRCP, HFP, HID, HSP, MAP, OPP, PAN, PBAP, SAP
SIM card capabilitySingle SIM
2G bands (primary SIM)850, 900, 1800, 1900 MHz
FM radio-
Voice codecsAMR-NB, AMR-WB
Audio formats supportedAAC, AAC+, AC3, eAAC+, FLAC, MP3, OGG
Video formats supportedDIVX, VC-1, VP8, WMV8
Video compression formatsH.263, H.264, MPEG4
USB connector typeMicro-USB B
Headphone connectivity3.5 mm
Form factorBar
Product colorWhite
ThemesWallpapers
PersonalizationIcons, Menu, Shortcuts, Widgets
Personal info management (PIM)Alarm clock, Calculator, Calendar, Events reminder, Notes, To-do list
Subscription typeNo subscription
Multimedia Messaging Service (MMS)Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network
PlatformAndroid
App distribution platformGoogle Play
Talk time (3G)17 h
Battery capacity2600 mAh
Standby time (3G)370 h
Browsing time (3G)8 h
Browsing time (Wi-Fi)10 h
Continuous audio playback time62 h
Continuous video playback time11 h
Cables includedUSB
Weight and Dimensions IconWeight and Dimensions
Depth7.9 mm
Width69.8 mm
Height136.6 mm
Weight130 g

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