What to do if my Samsung Galaxy S8 malfunctions during warranty?
- DDean MorganJul 27, 2025
If your Samsung Cell Phone malfunctions during the warranty period and under normal use, au will repair it at no cost to you.
What to do if my Samsung Galaxy S8 malfunctions during warranty?
If your Samsung Cell Phone malfunctions during the warranty period and under normal use, au will repair it at no cost to you.
What happens if I don't follow instructions for my Samsung Cell Phone?
Repairs will not be free if you did not follow the instruction manual and use the Samsung Cell Phone correctly.
What to do if my Samsung Galaxy S8 is damaged by unauthorized repairs?
Repairs will not be free of charge if the Samsung Cell Phone broke or was damaged by unauthorized repairs or modifications.
What if I repair my Samsung Cell Phone at an unauthorized facility?
Repairs will not be free of charge if you had the Samsung Cell Phone repaired at a facility that is not an authorized repair facility as designated by au.
What happens if I accidentally damage my Samsung Galaxy S8?
Repairs will not be free of charge if the Samsung Cell Phone breaks or is damaged due to an accident or your own negligence when you are using or handing the device.
What happens if my Samsung Galaxy S8 Cell Phone is damaged by a natural disaster?
Repairs will not be free of charge if the Samsung Cell Phone breaks or is damaged due to natural disasters.
Screen shape | Curved edge screen |
---|---|
Pixel density | 570 ppi |
Second display | No |
Display diagonal | 5.8 \ |
Touch technology | Multi-touch |
Touchscreen type | Capacitive |
Display resolution | 1440 x 2960 pixels |
Display number of colors | 16 million colors |
Processor cores | 4 |
Processor family | - |
Processor frequency | 2.35 GHz |
Coprocessor frequency | 1.9 GHz |
RAM type | LPDDR4 |
RAM capacity | 4 GB |
Compatible memory cards | MicroSD (TransFlash) |
Maximum memory card size | 256 GB |
Internal storage capacity | 64 GB |
Flash type | LED |
Rear camera type | Single camera |
Maximum frame rate | 60 fps |
Optical sensor size | 1/2.55 \ |
Video recording modes | 1080p, 2160p, 720p |
Rear camera aperture number | 1.7 |
Resolution at capture speed | 1920x1080@60fps, 3840x2160@30fps |
Rear camera resolution (numeric) | 12 MP |
Front camera resolution (numeric) | 8 MP |
4G standard | LTE |
2G standards | GSM |
3G standards | TD-SCDMA, UMTS, WCDMA |
SIM card type | NanoSIM |
Wi-Fi standards | 802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
Bluetooth version | 5.0 |
3G bands supported | 850, 900, 1900, 2100 MHz |
4G bands supported | 700, 800, 850, 900, 1800, 1900, 2100, 2300, 2600 MHz |
Bluetooth profiles | A2DP, AVCTP, HFP, HID, HOGP, HSP, MAP, OPP, PAN, PBAP |
SIM card capability | Single SIM |
2G bands (primary SIM) | 850, 900, 1800, 1900 MHz |
Mobile network generation | 4G |
USB version | 3.2 Gen 2 (3.1 Gen 2) |
USB connector type | USB Type-C |
HDMI ports quantity | 0 |
Headphone connectivity | 3.5 mm |
Subscription type | No subscription |
Platform | Android |
Google applications | Google Maps, Google Play, YouTube |
App distribution platform | Google Play |
Operating system installed | Android 7.0 |
Color name | Midnight Black |
Form factor | Bar |
Product color | Black |
Protection features | Dust resistant, Water resistant |
International Protection (IP) code | IP68 |
Themes | Wallpapers |
Personalization | Icons, Menu, Shortcuts |
Personal info management (PIM) | Alarm clock, Calculator, Calendar, Events reminder, Notes, To-do list |
Playback modes | Zoom |
Audio formats supported | 3GA, AAC, AMR, AWB, FLAC, IMY, M4A, MID, MIDI, MP3, MXMF, OGA, OGG, OTA, RTTTL, RTX, WAV, WMA, XMF |
Video formats supported | 3G2, 3GP, ASF, AVI, FLV, M4V, MKV, MP4, WEBM, WMV |
Multimedia Messaging Service (MMS) | Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network |
Talk time (3G) | 20 h |
Battery capacity | 3000 mAh |
Standby time (3G) | - h |
Browsing time (3G) | 11 h |
Browsing time (4G) | 12 h |
Browsing time (Wi-Fi) | 14 h |
Continuous audio playback time | 44 h |
Continuous video playback time | 16 h |
Continuous audio playback time (display off) | 67 h |
Depth | 8 mm |
---|---|
Width | 68.1 mm |
Height | 148.9 mm |
Weight | 155 g |
Configure Face, Fingerprint, and Iris recognition for unlocking and security.
Utilize the Edge screen for notifications, information feeds, and timekeeping.
Device is rated IP68 for dust and water resistance.
Provides an introduction to the user manual and the phone.
Steps for assembling the device and charging the battery.
Securing the device with screen locks, activating the phone, and FRP setup.
Setting up Google, Samsung accounts, and voicemail.
Using Smart Switch to transfer data from an old phone.
Diagrams and labels for the device's front and back components.
Overview of the home screen elements and basic navigation gestures.
Using Face, Fingerprint, and Iris recognition for device security.
Multitasking with multiple apps and conserving power in Emergency Mode.
Accessing, downloading, installing, and organizing apps.
Using Calculator, Camera, Contacts, and Email applications.
Using Internet, Messages, My Files, Phone, and Voicemail.
Connecting to Wi-Fi networks and pairing Bluetooth devices.
Managing mobile data, network modes, and airplane mode.
Sharing internet via hotspot, tethering, and setting up VPN connections.
Configuring sound modes, volume levels, and notification sounds.
Adjusting screen brightness, blue light filter, and screen modes.
Customizing icons, status bar, and navigation bar appearance.
Quick optimization, battery saving, and performance mode settings.
Managing storage, memory, installing system updates, and resetting device.
Setting screen locks, Samsung Pass, Secure Folder, and encryption.
Managing Google and Samsung accounts, cloud storage, and backup options.
Features for vision, hearing, and dexterity assistance.
Accessing help resources and viewing about phone details.
Connecting phone to computer via USB for file transfer.
Solutions for connectivity, battery, app, and operation problems.
Managing Sprint account, passwords, and accessing support services.
Disclaimers of warranties, exclusion of liability, and software modification terms.
Tips to prevent water damage and child access restrictions.