To Next PageTo Next PageWhy is there no sound when listening to TV audio through my Samsung HT-C6930W/XEU Home Theater System?
If no sound is heard while listening to TV audio through your Samsung Home Theater System, and the OPEN/CLOSE ( ) button is pressed while using the D.IN or AUX functions, the BD/DVD functions are turned on and the TV audio is muted.
Why is my Samsung Home Theater System remote control not working?
If the Samsung Home Theater System remote control isn't working, ensure you're within the operational range and angle. Check if the batteries are depleted and replace them if necessary. Also, verify that you've selected the correct mode (TV/BD) on the remote for the function you're trying to use.
How to fix sound not working on Samsung Home Theater System?
If your Samsung Home Theater System isn't producing sound, remember that no sound is output during fast, slow, or step motion playback. Check if the speakers are properly connected and the speaker setup is correctly customized. Also, verify that the disc isn't severely damaged.
What to do if playback does not start on Samsung HT-C6930W/XEU?
If playback doesn't start on your Samsung Home Theater System, check the region number of the BD/DVD, as discs purchased from abroad may not be playable. Note that CD-ROMs and DVD-ROMs cannot be played on this product. Also, make sure that the rating level is correct.
What to do if my iPod fails to connect to my Samsung Home Theater System?
If your iPod fails to connect to the Samsung Home Theater System, check the condition of the iPod connector and Dock. Keep the iPod S/W version up to date.
Why is Dolby Digital 7.1 CH Surround Sound not working on my Samsung HT-C6930W/XEU Home Theater System?
If Dolby Digital 7.1 CH Surround Sound isn't produced by your Samsung Home Theater System, ensure the disc has the "Dolby Digital 7.1 CH" mark, as it's only produced if the disc is recorded with 7.1 channel sound. Also, verify that the audio language is correctly set to Dolby Digital 7.1-CH in the information display.
Why does "Not Available" appear on my Samsung HT-C6930W/XEU Home Theater System screen?
The features or action cannot be completed at this time because: 1. The BD/DVD’s software restricts it. 2. The BD/DVD’s software doesn’t support the feature (e.g., angles) 3. The feature is not available at the moment. 4. You’ve requested a title or chapter number or search time that is out of range.
What causes an abnormal HDMI output screen on my Samsung HT-C6930W/XEU Home Theater System?
If random noise appears on the screen of your Samsung Home Theater System, it means that TV does not support HDCP (High-bandwidth Digital Content Protection).
How do I fix a Samsung HT-C6930W/XEU HDMI output resolution issue?
If you don't see a picture on your TV because the HDMI output is set to a resolution your TV doesn't support, press the STOP ( I ) button (on front panel) for more than 5 seconds with no disc inside. This will revert all settings to the factory defaults. Be aware that when the factory default settings are restored, all the user data stored in the BD data will be deleted.
How to fix Samsung HT-C6930W/XEU that can't receive radio broadcasts?
If your Samsung Home Theater System can't receive radio broadcasts, ensure the antenna is connected properly. If the antenna's input signal is weak, install an external FM antenna in an area with good reception.
General| Audio Channels | 7.1 |
|---|---|
| Total Power Output | 1330 W |
| Blu-ray Playback | Yes |
| 3D Playback | Yes |
| Wireless Rear Speakers | Yes |
| HDMI Inputs | 4 |
| USB Playback | Yes |
| DLNA Support | Yes |
| DVD Player Included | Yes |
| Number of Speakers | 7 |
| Wireless Subwoofer | Yes |
| USB Port | 1 |
| Component Video (YPbPr/YCbCr) Out | 1 |
| Composite Video Out | 1 |
| Digital Audio Optical In | 1 |
| Ethernet LAN | Yes |
| Wi-Fi | Yes |
| Type | Home Theater System |
| Supported Disc Formats | BD, DVD, CD |
| Channels | 7.1 |
| Disc Player | Blu-ray |
| Video Features | 3D |
| Audio Features | Dolby TrueHD, DTS-HD Master Audio |
| Connectivity | HDMI, USB, Ethernet |
| Wireless Connectivity | Wi-Fi |
| Dimensions (Main Unit) | 430 mm |
Provides crucial warnings and cautions regarding electric shock, moisture, and product usage.
Detailed instructions for correctly wiring the main power supply plug, including fuse replacement.
Covers essential precautions for product placement, ventilation, handling, and environmental factors.
Details supported formats for MP3, JPEG, DivX, MKV, and MP4 files, including specifications.
Lists supported video file extensions, containers, codecs, and resolutions for playback.
Lists supported music file extensions, containers, and audio codecs for playback.
Details each button and port on the front panel of the product and their functions.
Identifies all connectors and ports on the rear panel and their respective functions for external connections.
Explains the functions of each button on the remote control for operating the product.
Instructions for optimal speaker placement based on listening position and room setup.
Detailed steps for wiring speaker cables and connecting them to the main unit and wireless receiver.
Important safety warnings regarding speaker handling, placement, and wireless connections.
Guide to connecting external devices and your TV using HDMI for high-quality audio and video.
Instructions for connecting external components to the product's HDMI IN ports.
Explains how to connect the product to a TV using Component Video (better quality) or Composite Video.
Guide to connecting external digital (OPTICAL) and analogue (AUX) audio components.
Instructions for connecting the product to a network using a wired LAN cable and modem/router.
Guide to setting up a wireless network connection using an IP sharer, including connection methods and security.
Guides through the initial product setup process, including language, TV aspect, and network settings.
Explains how to access and navigate through the product's menu system for various settings.
Covers speaker settings, including DPL IIz, distance calibration, level adjustment, and test tone.
Allows adjustment of DPL IIz mode, speaker distance, and individual speaker levels for surround sound.
Automatically calibrates speaker distance, levels, and frequency for optimal 7.1 channel sound.
Sets digital audio output format (PCM, Bitstream) for connected receivers or TVs.
Table detailing digital output options for Blu-ray and DVD audio streams and definition for Blu-ray Disc.
Enables linked operations and control of Samsung products via HDMI (CEC).
Steps to set up the network connection, including Internet Protocol Setup and Network Type selection.
Detailed instructions for setting up a wired network connection using Auto or Manual methods.
Guides through automatic setup for wired network, where values are acquired automatically.
Instructions for manual setup of wired network, requiring manual entry of IP Address and other network values.
Easiest method for wireless setup using the router's PBC (WPS) button for automatic configuration.
Provides options for software upgrades via internet or USB, and contact information for support.
Instructions for upgrading the product's software to improve performance and add services.
Basic steps for inserting, playing, stopping, and pausing discs.
Instructions for playing media files (MP3, JPEG, DivX) from USB storage devices.
Access various web-based applications, news, weather, games, and movies via Internet@TV.
Guides through the initial setup for Internet@TV, including network connection and service agreement.
Access online content and services provided by BD-LIVE compliant discs.
Play music, video, and photo files from your PC via the network using the AllShare function.
Provides solutions for common symptoms like disc eject errors, no sound, remote control issues, and picture problems.
Solutions for issues like unchangeable aspect ratios, product not working, HDMI output problems, and HDCP errors.
Solutions for PC Share Manager file display issues, unstable AllShare connections, and BD-LIVE errors.
