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Samsung HW-C500 - User Manual

Samsung HW-C500
69 pages
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AV Receiver System
user manual
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HW-C500
HW-C560S

Table of Contents

Questions and Answers

  • M
    Melissa StuartAug 15, 2025
    What to do if my Samsung HW-C500 Receiver has no sound?
    • M
      Mark SmallAug 16, 2025
      If your Samsung Receiver isn't producing sound, check these things: * Make sure the speakers and external components are correctly connected. * Ensure the Mute function is off by pressing the MUTE button. * Increase the volume. * Verify the Speaker Size is correctly set (refer to pages 35 to select LARGE, SMALL or YES).
  • H
    hammondbryanAug 18, 2025
    What to do if the picture does not appear on my TV when a function is selected on my Samsung HW-C500 Receiver?
    • A
      Alex GarciaAug 19, 2025
      If the picture does not appear on your TV when a function is selected on your Samsung Receiver, ensure that the external component is connected correctly.
  • P
    Peter ManningAug 21, 2025
    Why is there no sound from surround speakers on my Samsung HW-C500?
    • N
      Natalie FreemanAug 21, 2025
      If there's no sound from the surround speakers on your Samsung Receiver, check the following: * Ensure the surround speakers are properly connected (refer to pages 16 ~19 to connect them properly). * Verify that SURR (surround) is correctly set to LARGE or SMALL in the Speaker Size (refer to page 35 to select LARGE or SMALL). * Confirm that surround mode is set correctly (refer to pages 44 ~ 45 to select proper Surround Mode).
  • U
    ustanleyAug 25, 2025
    What to do if a function does not work when the button is pressed on my Samsung HW-C500 Receiver?
    • C
      Christopher StevensAug 25, 2025
      If a function doesn't work when you press the button on your Samsung Receiver, it might be due to static electricity in the air. Disconnect the power plug and then connect it again.
  • A
    Adam MurphyAug 27, 2025
    What to do if there is no sound when playing a DTS encoded DVD on my Samsung HW-C500 Receiver?
    • S
      Seth Gillespie MDAug 27, 2025
      If there's no sound when playing a DTS encoded DVD on your Samsung Receiver, make sure digital input is selected. Check that the DVD player is properly connected and refer to page 30 to select the digital input.
  • K
    kara40Aug 30, 2025
    Why does my Samsung Receiver remote controller not work?
    • T
      Tyler ThompsonAug 30, 2025
      If your Samsung Receiver's remote controller isn't working, the batteries might be drained, or you might be too far from the main unit. Try replacing the batteries with new ones and operating the remote at a closer distance.
  • T
    Tracy Davis DDSSep 2, 2025
    How to fix a Samsung HW-C500 that will not turn on?
    • S
      Stacey ClarkSep 2, 2025
      If your Samsung Receiver won't turn on, make sure the power plug is securely connected to the outlet.
  • D
    david17Sep 5, 2025
    Why can't my Samsung HW-C500 Receiver receive radio broadcasts?
    • M
      Mr. Raymond HudsonSep 5, 2025
      If your Samsung Receiver can't receive radio broadcasts, ensure the FM antenna is properly connected. If the antenna signal is weak, try installing the FM antenna in a location with better reception.
  • T
    Thomas GarciaSep 8, 2025
    What causes the sound from the left/right channels to be reversed on a Samsung HW-C500 Receiver?
    • P
      Paul Baker MDSep 9, 2025
      If the sound from the left/right channels is reversed on your Samsung Receiver, check the left/right speaker or left/right input/output cables and connect them correctly.
  • J
    Jessica WhiteSep 12, 2025
    Why can't I select Dolby Pro Logic ll mode on my Samsung HW-C500?
    • M
      michelecontrerasSep 12, 2025
      You can only select Dolby Pro Logic II mode on your Samsung Receiver if the input signal is a 2 channel signal (e.g., Dolby Digital, PCM, 2 channel analog input signal).

Summary

Safety Information

Important Safety Instructions

Comprehensive safety instructions and precautions for using the product.

Connections

Speaker Wiring and Connection

Steps for connecting speaker wires and plugs to the AV Receiver for HW-C500/HW-C560S.

Connecting Devices via HDMI

Guide for connecting external devices and TV using HDMI for best quality video and audio.

Connecting Audio;Video Sources

Instructions for connecting TVs, DVD/BD players, SAT boxes, and CD players to the receiver.

Basic Functions

Selecting Sources and Audio Input

Methods for selecting input sources and choosing digital/analog audio inputs.

Setup

Speaker Setup Configuration

Detailed setup menus for speaker size, distance, and level adjustments.

Miscellaneous

Troubleshooting

Common Unit Issues (Power, Function, Sound, Picture)

Troubleshooting steps for power, function, sound, picture, and remote control problems.

Appendix

Specifications

Detailed technical specifications for the AV receiver, including power, dimensions, and frequency response.

Warranty and Support

Limited Warranty Information

Details of the limited warranty provided with the Samsung AV receiver, including terms and conditions.

Samsung HW-C500 Specifications

General IconGeneral
Impedance6 Ω
Frequency range20 - 50000 Hz
RMS rated power100 W
Audio output channels5.1 channels
Total Harmonic Distortion (THD)0.9 %
Line-inYes
Digital audio coaxial in1
Digital audio optical in3
Package depth208 mm
Package width511 mm
Package height452 mm
Dimensions (WxDxH)432 x 359 x 141 mm
HDMI ports quantity5
Product colorBlack
Package weight8000 g
Weight and Dimensions IconWeight and Dimensions
Weight5500 g

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