Samsung HX-MU010EA - User Manual

Other manuals for Samsung HX-MU010EA

Need help?

Do you have a question about the Samsung HX-MU010EA and is the answer not in the manual?

Overview

Function Description
Usage Features
Maintenance Features
Safely Removing Hardware
Troubleshooting and Reformatting

This document serves as a user manual for the Samsung Portable Series External Hard Drive, encompassing the S2 Portable, S2 Portable 3.0, and M3 Portable models. It provides comprehensive information on the product's features, installation, usage, and maintenance, ensuring users can effectively manage their external storage.

Function Description

The Samsung Portable Series External Hard Drive is a high-performance external storage solution designed to expand your system's capacity without the need for internal hardware modifications. It supports both USB 2.0 and USB 3.0 interfaces, offering versatile connectivity options. The drive comes pre-partitioned and formatted, allowing for immediate use upon plugging into a computer via a USB port.

A key component of the Portable Series is the Samsung Drive Manager, a Windows-based integrated management software. This software enhances the user experience by providing a suite of functions, including automatic backup (Samsung AutoBackup), file and folder security (Samsung SecretZone™), drive lock capabilities, drive diagnostics, partition setup, and power settings. Samsung AutoBackup facilitates regular backups, performing an initial full backup followed by real-time backups of changed data for convenience. Samsung SecretZone™ offers a personal information protection solution, enabling the creation and use of an encrypted disk on the external hard drive to safeguard important, confidential, and personal data.

Usage Features

The manual details the installation process for both desktop and laptop computers, illustrating how to connect the USB cable to ensure the drive automatically activates. For Windows users, the system tray will display an external device icon, and the "Samsung" drive will appear under "My Computer," indicating readiness for use. Macintosh users will see a SAMSUNG drive icon generated by their operating system.

Copying and moving files between the computer and the external hard drive is a straightforward process. The manual clarifies the distinction between "copy" (creating a duplicate) and "move" (transferring a file to a new location, removing the original). Users can perform these actions by right-clicking on files or folders and selecting "Copy" or "Paste" within Windows Explorer.

For optimal performance, particularly with S2 Portable 3.0 and M3 Portable models, it is recommended to use a PC or Host Card that supports the USB 3.0 interface to achieve maximum speed.

Maintenance Features

Proper handling and maintenance are crucial for the longevity and reliability of the Portable Series External Hard Drive. The manual emphasizes several precautions:

USB BUS Power: The drive must be connected to a USB Port that supplies the rated USB BUS Power. Some computers may supply limited power, potentially requiring a USB Y-cable.
Physical Environment: The product should be used on a flat surface. Avoid sitting on it or placing heavy objects on top, as this can damage the case or connector.
Data Cable: Use only standardized data cables. Do not severely bend the data cable or place heavy objects on it, as this can cause malfunctions. When disconnecting, avoid pulling the cable forcefully, which could damage the connector.
Shock Protection: The external drive is portable but susceptible to damage from drops or impacts. Such incidents can lead to bad sectors on the disk, causing read/write errors.
Humidity: Avoid using the product in humid environments to prevent electric shock and corrosion of internal components.
Magnets: Keep magnets and magnetic objects away from the drive, as they can cause data damage.
Disassembly: Unauthorized disassembly, repair, or modification of the product, including removal of labels, will void the warranty. For repairs, users should visit a designated Samsung customer service center.
Data Backup: Users are strongly advised to regularly back up important data. The manufacturer does not guarantee data stored on the drive and is not responsible for data loss. Backing up involves storing original and copies on multiple storage media.
Virus Scanning: Regular virus scans are recommended to protect the external drive from infections.
Cleaning: Never use cleaning fluids or similar chemicals directly on the product, as this can cause discoloration and deformation.
Child Safety: Keep the product and accessories out of reach of children to prevent personal injuries.

Safely Removing Hardware:

To prevent data corruption and damage, always use the "Safely Remove Hardware" feature before disconnecting the USB cable or shutting down the external hard drive.

For Windows: Right-click the arrow icon in the system tray, select "Safely Remove Hardware," and then choose "Samsung Portable Series USB device." Once the "Safely Remove Hardware" message appears, it is safe to disconnect. The Samsung Drive Manager also provides a "Safely Remove" button for this purpose.
For Macintosh: Click the external hard drive icon and select "Eject 'SAMSUNG'." This will safely disconnect the drive, allowing for physical removal.

Troubleshooting and Reformatting:

The manual includes a FAQ section to address common issues such as slow file transfer speeds, discrepancies in reported storage capacity, the drive not appearing in Windows Explorer, and difficulties with formatting or booting. It also provides instructions for partitioning and changing the file system type, including reformatting to FAT32, NTFS, or in Macintosh OS X. Users are warned that partitioning and formatting will permanently erase all data on the drive, emphasizing the importance of backing up files beforehand. For Mac users, Samsung provides an NTFS 3G driver for writing data to NTFS-formatted external hard drives, which can be downloaded from the Samsung website.