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Samsung IDCS 64B AOM - User Manual

Samsung IDCS 64B AOM
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SAMSUNG iDCS SYSTEMS
August 2004
iDCS KEYSET
USER GUIDE
Samsung Telecommunications America reserves the right without prior notice to revise infor-
mation in this guide for any reason. Samsung Telecommunications America also reserves the
right without prior notice to make changes in design or components of equipment as engi-
neering and manufacturing may warrant. Samsung Telecommunications America disclaims all
liabilities for damages arising from the erroneous interpretation or use of information presented
in this guide.
idcs100_falcon.qxd 10/20/2004 12:42 PM Page 1

Table of Contents

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Samsung IDCS 64B AOM Specifications

General IconGeneral
BrandSamsung
ModelIDCS 64B AOM
CategoryTelephone Accessories
LanguageEnglish

Summary

About This Book

Things You Should Know

Essential information on keyset operation, indicators, and system basics.

Things You Should Know

User Orientation

Explains keyset basics and programmable keys.

Call Indications

Describes the meaning of LED lights on the keyset.

Speakerphone

Details on using the speakerphone for calls and announcements.

Volume Controls

Explains how to adjust ringer, speaker, and handset volumes.

Terminal Status Indicator

Describes the tri-colored status light on the keyset.

Feature Access Codes

System Tones

IDCS 14 B Strip

Keyset Daughter Modules

IDCS KDB-Digital Line Interface (FKDBD)

Module for connecting digital station devices.

IDCS KDB-Single Line Interface (FKDBS)

Module for connecting standard telephone devices.

IDCS KDB-Full Duplex (FKDBF)

Module to convert speakerphone to full duplex mode.

Assembling Your Keyset

Adding an IDCS 14 Button Key Strip

Adding a Keyset Daughterboard Module

Outside Calls

Making an Outside Call

Step-by-step guide to initiating external calls.

Answering an Outside Call

How to receive and respond to incoming external calls.

Universal Answer

Procedure for answering calls directed to a general alerting device.

Intercom Calls

Calling Other Stations

Instructions for making internal calls to other extensions.

Answering Intercom Calls

How to respond to incoming internal calls.

Voice Announce Mode

Using voice announce for intercom calls.

Auto Answer Mode

Automatic answering of intercom calls.

Busy Station Callback

Busy Station Camp-On

Manual Camp-On

How to alert a busy station that a call is waiting.

Auto Camp-On [IDCS 500 L Version Only]

Automatically camp on to busy stations.

Calling Your System Operator

Call Processing

System Hold

Placing calls on hold within the system.

Exclusive Hold

Placing calls on hold that only you can retrieve.

Remote Hold

Placing calls on hold at another station.

Hold Recall

How held calls are recalled to your station.

Consultation Hold

Retrieving Calls Held at Another Station

Transferring Calls

Transfer with Camp-On

Transfer to Voice Mail

Call Waiting

Conference Calls

Conference Splitting [IDCS 500 L;LE Version Only]

Splitting conference calls into separate conversations.

Forwarding Calls

Forward All Calls

Forwarding all incoming calls to another destination.

Forward Busy

Forwarding calls when you are busy.

Forward No Answer

Forwarding calls when you do not answer.

Forward Busy;No Answer

Forward Follow Me

Forward to an External Number

Forward DND

Call Forward Options

Station Call Pickup

Group Call Pickup

My Group Pickup

Privacy Release [IDCS 500 L;LE Version Only]

Network Forwarding

Call Forward Unconditional

Forwarding all calls to another system.

Call Forward Busy

Forwarding busy calls to another system.

Call Forward No Response

Forwarding unanswered calls to another system.

Dialing Features

Speed Dialing

Using system-wide and personal speed dial lists.

Programming Personal Speed Dial Numbers

How to store frequently dialed numbers.

Manual Retry with Redial [IDCS 500 L Version]

Save Number with Redial

Chain Dialing

Automatic Redial;Retry

Pulse to Tone Changeover

Memo Redialing [IDCS 500 L;LE Version Only]

Paging and Messaging

Making an Internal Page

Making announcements to internal paging zones.

Making an External Page

Making announcements to external paging speakers.

All Page

Making a system-wide announcement.

Meet Me Page

Call Park and Page

Manual Park Orbits

Parking calls in manual orbits and retrieving them.

Automatic Park with Page Key

Automatically parking calls with the PAGE key.

Setting a Message Indication

Canceling Messages

Returning Messages

Programmed Messages

Convenience Features

Do Not Disturb

Blocking incoming calls to your keyset.

One Time DND

Temporarily enabling Do Not Disturb during a call.

Mute

Muting the handset or microphone during conversations.

Background Music

Listening to background music through the keyset.

Established Call Pickup [IDCS 500 L;LE Version]

Appointment Reminder;Alarm Clock

Answering the Door Phone

Calling the Door Phone;Room Monitor

Executive;Secretary Hot Line

Group Listening

Account Codes [IDCS 500 M Version & IDCS 100]

Account Codes [IDCS 500 L;LE Version]

Locking Your Keyset

Manual Signalling [IDCS 500 L;LE Version Only]

Off-Hook Voice Announce

OHVA Reject

In Group;Out of Group

OHVA Block

Customizing Your Keyset

AME Password

Setting password protection for voice mail access.

Auto Camp-On [IDCS 500 L;LE Version Only]

Automatically camping on to intercom calls.

Select Ring Tone

Choosing from eight available ring frequencies.

Change Your Passcode

Changing the default station passcode.

Customizing Your Keyset

Hot Keypad

Enabling direct dialing without lifting handset or pressing SPEAKER.

Key Confirmation Tone

Turning the audible button press confirmation tone on/off.

Rejoining a Page

Hearing the remainder of an internal page after returning to idle.

Ring Preference

Setting how ringing calls are automatically answered.

Auto Answer CO Calls

Display Speed Dial Name [IDCS 500 L;LE Version]

Caller ID Review All [IDCS 500 L;LE Version Only]

Secure OHVA [IDCS 500 L;LE Version Only]

Display Features

Interactive Display Keys

Using soft keys for feature access and options.

Directory Information

Viewing names associated with extensions and outside lines.

Display Features

Call Log

Viewing a list of dialed outside numbers.

Dial by Name

Looking up and dialing contacts by name.

Call Progress Displays

Understanding on-screen call status information.

Display Number Dialed

Viewing the number currently being dialed.

Call Duration Timer

Auto Timer

Timer Function

Viewing Message Indications

Alarm Reminder Messages

Personal Speed Dial Names

Station Names

Managing Key Assignments

LCR with Clear

Backspace with LCR [IDCS 500 L;LE Only]

Advanced Programmed Messages [IDCS 500 L;LE System Only]

Text Messaging [IDCS 500 L;LE Version Only]

Caller ID

What Is Caller ID?

Explanation of the Caller ID feature and its types.

Private

Handling calls where the caller's ID is withheld.

Out of Area

Handling calls from areas that do not provide Caller ID.

Payphone

Handling calls originating from payphones.

Invalid CID Info

Display message for corrupted Caller ID data.

No CID Received

Display message when Caller ID data is not received.

Caller ID

No CID DSP

Message indicating lack of Caller ID processing resources.

What Is ANI?

What Is CLI?

Selecting Your Caller ID Display

Viewing the Next Caller ID Call

Saving the Caller ID Number

Redialing a Saved Caller ID Number

Storing a Caller ID Number

Inquire Caller ID Park;Hold Info

Reviewing Past Caller ID Calls

IDCS 64 Button Module with Keyset

SVM;SVMI E-Series

Accessing Your Mailbox

Inside Callers [Subscriber logging in from their Desk]

Logging into the mailbox from your desk phone.

Getting Started

Listening to Your Messages

Listening to Old or New Messages

Group New or Old Messages

Record or Send a Message

Access Manager

Follow Me

Setting an alternate location for call delivery.

Call Blocking

Blocking callers and directing them to voicemail.

Call Forwarding

Passing call control to another subscriber.

Call Screening

Reviewing caller's name before accepting a call.

Find Me

Attempting to locate the subscriber via multiple numbers.

Night Intercept

Handling calls during unavailable periods.

Access Manager

Pause; Resume

Pausing and resuming access manager options.

Play All Options

Playing all available menu options.

Play Access Coverage

Checking current access settings and greetings.

Personal Greetings

Primary;No Answer Greeting

Greeting played when no answer or away.

Busy Greeting

Greeting played when the extension is busy.

Call Blocking Greeting

Greeting used when Call Blocking is active.

Night Greeting

Greeting for when scheduled unavailable at night.

Call Screening Greeting

Greeting for rejected calls during screening.

Mailbox Administration

Message Alert

Notifying you of new messages at a specified number.

Pager Notification

Notifying your beeper service of new messages.

Undelete

Recovering recently deleted voicemail messages.

Mailbox Administration

Undelivered Retrieval

Recalling sent messages not yet picked up.

Auto Play New Messages

Automatically playing new messages upon login.

Auto Play Message Information

Automatically playing message details before each message.

Message Broadcast

Personal Services

Workload Management

Accessing and organizing reminders.

Stored Numbers

Entering and managing stored phone numbers.

Schedule Availability

Setting weekly availability for call routing.

Place a Direct Call

Making direct calls from the SVM/SVMI E-Series.

Personal Administration Settings

Setting Your Password

Changing your system access password.

Recording Your Name

Recording your name for system identification.

Entering Your Directory Name

Entering your name for directory lookups.

Extended Prompting

Reducing prompts in the subscriber interface.

Keyset User Features

Message Waiting Lights

Understanding keyset indicators for new messages.

Answer Machine Emulation

Monitoring voice calls and optionally answering them.

Shortcuts

Interactive Displays

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