Samsung Neo QA85QN90CAWXXY - About the Remote Control (CU7 Series)

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About the Remote Control (CU7 Series) (except for CU77** model)

Learn about the buttons on the Remote Control.

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Table of Contents2
Connection Guide6
Connecting an Antenna (Aerial)8
Connecting to the Network9
Displaying Your Mobile Device Screen on the TV14
Connecting to a Network Via a Mobile Dongle (for India Only)16
Connection Cables for External Devices17
ADB (Auto Data Backup) Functions (for India Only)19
Switching between External Devices Connected to the TV20
Connection Notes22
Remote Control and Peripherals25
About the Samsung Smart Remote (QLED Tv/The Frame/S9*C Series/Cu8 Series/ CU77** Model)25
About the Remote Control (CU7 Series)28
Connecting the Samsung Smart Remote to the TV31
Controlling External Devices with a Samsung Remote Control - Using the Universal Remote Setup32
Learn How to Use Samsung Smart Remote32
Using Anynet+ (HDMI-CEC)33
Controlling the TV with a Keyboard, Mouse or Gamepad34
Entering Text Using the On-Screen Virtual Keyboard38
Smart Features40
Using Smart Hub40
Using Ambient Mode45
Using Art Mode51
About the Media Home Screen58
About the Menu Home Screen61
Using a Samsung Account65
Using Workspace67
Using the Apps Service73
Using the E-Manual77
Using the Internet79
Using Smartthings80
Using the Samsung Smart Upgrade (for India Only)85
Playing Pictures/Video/Music86
Using Multi View93
Using Bixby95
Using the Game Bar100
TV Viewing and Recording105
Using the Guide105
Recording Programmes108
Setting up Schedule Viewing111
Using Timeshift112
Buttons and Functions Available While Recording a Programme or Timeshift113
Using the Channel List115
Using the Channel Edit Function117
Using a Personal Favourites List118
TV-Viewing Support Functions119
Picture and Sound127
Using Intelligent Mode127
Adjusting the Picture Quality129
Picture Support Functions132
Setting the Viewing Environment for External Devices133
Configuring a Sound Mode and Expert Settings136
Using the Sound Support Functions138
System and Support141
Using the Time Functions and the Timers141
Using the Power and Energy Saving Functions144
Using the Panel Care Functions146
Updating the Tv's Software147
Using the Parental Settings Function148
Audio and Video Functions for the Visually or Hearing Impaired149
Using Voice Assistants on the TV154
Using Other Functions155
Hbbtv157
Using a TV Viewing Card ("CI or CI+ Card") (for India Only)158
Teletext Feature161
Precautions and Notes165
Before Using the Recording and Timeshift Functions165
Supported Broadcasting Audio Options167
Read before Using Apps168
Read before Using the Internet Function169
Read before Playing Photo, Video or Music Files171
Read after Installing the TV188
Supported Resolutions for UHD Input Signals189
Resolutions for Input Signals Supported by 8K Models190
Supported Resolutions for Freesync (VRR)191
Read before Connecting a Computer (Supported Resolutions)192
Supported Resolutions for Video Signals195
Read before Using Bluetooth Devices197
Suffix : Parental Rating - Thailand Only198
Licences199
Troubleshooting200
Picture Issues200
The Screen Is Flashing or Has Become Dark200
The Picture Is Not Bright, or the Picture Colours Do Not Look Clear201
The Picture Colours Are Black and White or Do Not Look the Way They Should Look201
The TV Automatically Turns off by Itself202
TV (the Frame TV) Cannot be Turned off202
Unable to Power on202
The TV Remains on or Does Not Turn on Automatically203
Unable to Find a Channel203
The TV Image Does Not Look as Good as It DID in the Store204
Displayed Video Looks Blurry204
The Picture Is Distorted204
There Is a Dotted Line on the Edge of the Screen205
The Picture Won't Display in Full Screen205
The Subtitle Function in the TV Menu Is Deactivated205
Subtitles Appear on the TV Screen205
The HDR of the Connected External Device Turns off205
Sound and Noise Issues206
How Can I Connect an Audio Device to the TV206
There Is no Sound or the Sound Is too Low at Maximum Volume206
The Picture Is Good but There Is no Sound206
HDMI (Earc/Arc) Is Connected, and There Is no Sound206
The Speakers Are Making an Odd Sound207
The Sound Is Interrupted207
Whenever a Function Is Used on the TV or the Channel Is207
The TV Audio Is Not Being Played through the Soundbar or A/V Receiver207
The Sound Is Not Heard Clearly208
The Volume of the External Device Cannot be Adjusted208
Channel and Broadcast Issues209
The TV Is Not Receiving All Channels209
The Subtitles Are Not Provided on a Digital Channel209
Broadcasting Is Deactivated209
External Device Connectivity Issues210
The "Mode Not Supported" Message Appears210
The Video Is OK but There Is no Audio210
No Screen Appears When Connecting the TV to an External Device211
Want to Connect to a Bluetooth Speaker211
The PC Screen Does Not Appear or It Flickers211
Network Issues212
Wireless Network Connection Failed. Unable to Connect to a212
Wired Network Connection Failed212
Connected to a Local Network, but Not to the Internet212
Anynet+ (HDMI-CEC) Issues213
What Is Anynet213
Anynet+ Does Not Work. the Connected Device Is Not Displayed213
The Message "Connecting to Anynet+ Device214
The Anynet+ Device Won't Play214
Remote Control Issues215
The Remote Control Does Not Work215
External Devices Cannot be Operated with the TV Remote Control215
Recording Issues216
The Timeshift or Recording Function Cannot be Used216
Cannot Record Videos Received from an External Device or216
The "Format Device" Message Appears When the Timeshift216
The Recorded Files on the TV Are Not Played Back on a PC216
Apps217
The App Does Not Work Properly. Its Image Quality Is Poor217
The Smart Hub Home Screen Keeps Appearing Whenever You Turn on the TV217
Media Files218
Some Files Are Interrupted During Playback218
Some Files Can't be Played218
Voice Assistant Issues219
The Microphone Is off219
The Voice Commands Do Not Work Well219
Bixby/Alexa Answers Although I DID Not Call It219
Spoke "Hi, Bixby/Alexa" but Bixby/Alexa Does Not Answer219
Voice Recognition Does Not Work with the Samsung Smart Remote Unlike Other Features. There Is no Response Even if220
During Voice Recognition, the Heavy Load Message Appears220
Want to See Weather Information of the Desired Area220
Other Issues221
The TV Is Hot221
The TV Smells Like Plastic221
The Settings Are Lost after 5 Minutes or Every Time the TV Is Turned off221
The TV Is Tilted to the Side221
The Stand Is Wobbly or Crooked221
The TV Is Making a Popping Noise222
The TV Is Making a Humming Noise222
The TV Narrates the Screen Events in Voice-Over222
Diagnosing TV Operational Issues223
Self Diagnosis223
Cannot Select Signal Information in Self Diagnosis223
Reset Smart Hub223
Reset Picture224
Reset Sound224
Getting Support225
Getting Support through Remote Management225
Finding the Contact Information for Service225
Requesting Service225
Accessibility Guidance226
Menu Learning Screen226
Using the Remote Control226
Using the Accessibility Menu228
Using the TV with Voice Guide on232
Using the Guide234
Using Schedule Viewing237
Using the Channel List238
Recording240
Using Smart Hub243
Launching the E-Manual245
Using Bixby246

Samsung Neo QA85QN90CAWXXY - About the Remote Control (CU7 Series)

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