What to do if the Samsung Cooktop surface units will not turn on?
If the surface units on your Samsung Cooktop won't turn on, first check your home's fuse box or circuit breaker. A blown fuse or tripped breaker could be the issue. Replace the fuse or reset the breaker. Also, ensure the cooktop controls are correctly set for the specific surface unit you're trying to use.
How to prevent scratches on my Samsung Cooktop surface?
Scratches on your Samsung Cooktop surface are generally not removable, though tiny scratches may become less visible over time with cleaning. To prevent scratches, adhere to recommended cleaning procedures and ensure cookware bottoms are clean and smooth before use. Avoid using cookware with rough bottoms or allowing coarse particles like salt or sand to get between the cookware and the cooktop surface.
Why are there areas of discoloration on my Samsung Cooktop?
If you notice discoloration on your Samsung Cooktop, especially if it's a light-colored model, it might be due to food spillover that wasn't cleaned promptly. Refer to the section on the care and cleaning of the glass cooktop on page 27. Also, keep in mind that the surface may appear discolored when hot, which is temporary and should disappear as the glass cools.
How to remove brown streaks or specks from Samsung NZ36C3060UK?
If you see brown streaks or specks on your Samsung Cooktop, it's likely due to boilovers that have been cooked onto the surface. Allow the surface to cool completely before attempting to clean it. Once cooled, use a single-edge razor-blade scraper at a 45° angle against the glass surface to carefully remove the residue.
Why Samsung NZ36C3060UK Cooktop surface units will not maintain a rolling boil?
If your Samsung Cooktop's surface units aren't maintaining a rolling boil or cooking food quickly enough, it could be due to the cookware you're using. Ensure you're using flat pans that match the diameter of the surface unit selected. Also, in some areas, low voltage can affect cooking performance. Covering the pan with a lid can help retain heat until the desired temperature is reached.
What to do if there are areas of discoloration with metallic sheen on Samsung NZ36C3060UK Cooktop?
Areas of discoloration with a metallic sheen on your Samsung Cooktop typically indicate mineral deposits from water and food residue left on the surface. To remove these deposits, use a ceramic-glass cooktop cleaning cream.
Why does the Samsung NZ36C3060UK surface unit frequently cycle on and off?
If the surface unit on your Samsung Cooktop frequently cycles on and off, this is normal operation. The element cycles to maintain the selected power setting, and it does not indicate a system failure.
Why my Samsung NZ36C3060UK Cooktop makes "cracking" or "popping" sound?
The "cracking" or "popping" sound you hear from your Samsung Cooktop is the sound of the metal heating and cooling during cooking. This is normal operation and not a system failure, so you can continue to use the cooktop as usual.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Industry Canada technical specifications, operation subject to two conditions, and compliance with ICES-003.
Tested and found to comply with limits for Class B digital device, with measures to correct interference.
Overview of safety warnings, precautions, and hazard symbols used throughout the manual.
Covers Proposition 65, general safety, child safety, fire prevention, and proper apparel for use.
Safe practices for surface units, handling cookware, preventing scratches, and using accessories.
Safe practices for cookware handles, cleaning, utensil placement, and preventing damage.
Guidelines for correct power cord usage, qualified service, and handling malfunctions.
Ensures children are supervised and kept away from hot cooking zones and accessible hot parts.
Advice on cleaning hoods frequently and using the fan for flaming foods.
Precautions for touching hot surfaces, avoiding broken cooktops, and proper cleaning methods.
Appliance must be installed by a qualified technician, checking for damage and proper grounding.
Ensures proper grounding, correct amperage circuit, and suitable location avoiding humidity or direct sunlight.
Warnings about flooded appliances, strange noises, gas leaks, and handling power cords.
Advice on avoiding contact with hot surfaces, supervising children/pets, and keeping packaging away.
Do not use or place flammable sprays or objects near the cooktop due to fire or explosion risk.
Do not insert foreign objects, use for non-cooking, or use non-paper/plastic containers.
Precautions for handling hot food, using gloves, and testing food temperature for infants.
Care when heating liquids, avoiding spills, not standing on appliance, and not spraying chemicals.
Avoid close contact, keep children away, prevent scratching, do not store on top, avoid overheating food.
Do not spray water directly, avoid harsh chemicals, be careful when cleaning, and avoid steam cleaners.
Use as cutting board, store items, turn on after placing cookware, store heavy items, use for home cooking.
Handle metallic objects, switch off elements, avoid heating room, plug in safely, manage fat/oil.
Cool down elements, clean spills, fan operates for cooling, check cabinet storage safety.
Diagram showing zones, control panel, and Wi-Fi area with specifications.
Explanation of buttons: Power, Timer, Simmer, Pause, Zone, Wi-Fi, Control, Boost.
Identifies cooking areas by circles; fit pan size to element size for efficiency.
Wipe with damp cloth and ceramic cleaner, avoiding abrasive cleaners.
Explains codes for heat settings, residual heat, child lock, overheat, and unsuitable cookware.
Cooktop turns off due to overheat or unsuitable cookware after displaying specific codes.
Shows residual heat (H/h) for thawing/warming; risk of burns when illuminated.
Touch Power key (1-2s). Select heat setting within 20s to prevent automatic shutoff.
Select zone by sensor, adjust power with heat selectors.
Use Simmer key after selecting zone/heat to keep food warm.
Provides extra power for faster heating, with a maximum boost time.
Reduces heat settings automatically to protect components when Power Boost exceeds range.
Table of power levels and cooking methods for various settings.
Touch and hold Power key for 1-2 seconds to switch off.
Switch off a cooking zone by pressing and holding its sensor for 3 seconds.
Temporarily pauses zones to low power, disabling most sensors except Pause/Lock.
Locks controls to prevent accidental activation; toggle with Lock key (3s).
Procedure to set, adjust, and cancel the timer; notes on default time and beep alerts.
Toggle sound feedback on/off via Timer key within 10s of powering on.
Emphasizes flat bottoms, straight sides, and correct size for optimal contact and efficient cooking.
Advice on avoiding sliding cookware, handling hot items, and sensor detection of incorrect cookware.
Lists suitable materials (steel, cast iron) for induction and notes on labeling and noise.
Details minimum/maximum pan sizes, ensuring full zone coverage and glass contact.
Zones adapt to cookware size; magnetic base must meet minimum diameter for heating.
Describes common noises (cracking, whistling, humming, clicking) as normal operation.
Test cookware by magnetic attraction and manufacturer labeling for induction compatibility.
Recommends thick, flat bases, correct diameter, and avoiding damaged pans or bowed bottoms.
Tips: position pots before heating, clean zones, use lids, use residual heat.
Zones reduce heat if temperature exceeds safety levels; cooling fan runs post-use.
Instructions for cleaning, preventing stains, avoiding abrasive cleaners, and protecting the surface.
Avoid scratches, don't use trivets, keep pans clean, and don't slide cookware.
Connects cooktop to SmartThings app for remote monitoring and control.
Use ceramic cleaner, apply drops, clean with paper towel, remove residue with dry cloth.
Steps for removal using cleaner and pad, repeating if necessary.
Use scraper for heavy residue, then clean and polish.
Remove marks from sliding pans and black discoloration from boiled-dry pans.
Wet seal, then wipe with nonabrasive cleaner.
Sugary spills/plastics can cause pitting; clean while hot, use sharp scraper.
Addresses issues: cookware, low voltage, improper control settings.
Check fuses, breakers, or control settings for units not turning on.
Explains discoloration from spillover or hot surfaces; resolves as glass cools.
Units cycle on/off for power maintenance or due to small/unflat cookware.
Non-removable scratches; visibility reduces over time with proper cleaning.
Avoid scratches from rough pans or particles; ensure clean pans.
Solutions for brown streaks (boil-overs) and metallic sheen (mineral deposits).
Normal operational sounds from metal heating and cooling during cooking.
Indicates sensor issues or abnormal internal temperature; troubleshooting steps provided.
Relates to key press duration or PCB/EEP-ROM communication failures.
Indicates voltage issues, motor faults, or unsuitable cooking containers.
Details one-year warranty, exclusions (cosmetic damage, misuse), and service procedures.
Covers manufacturing defects (1 year); includes exclusions and service contact.
Specifies exclusions (shipping damage, misuse) and limitations on implied warranties.
Informs about open source software and provides a URL for license information.
Location and fields to record model name and serial number for future reference.
General| Type | Induction |
|---|---|
| Control Type | Touch |
| Colour | Black |
| Voltage | 220-240 V |
| Frequency | 50/60 Hz |
| Total Power | 7400 W |
| Safety Features | Child Lock, Auto Shut-off |
| Width | 590 mm |
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