Samsung ProXpress SL-C3060FR - Page 133

4.Troubleshooting
►ErrorCode
C2-5110
►Errormessage
PreparenewKtoner/Preparenewblacktonercartridge
►Symptom
Thereisnotenoughtonerintheblacktonercartridge
►Troubleshootingmethod
1)Printthesupplyinformationreport.Checktheliferemainingofthetonercartridge.
2)Ifitslifeisattheend,turnthemachineoffandreplacetheblacktonercartridgewithnewone.
►ErrorCode
C2-5120/C2-5140/C2-5150/C2–5160/C2–5170
►Errormessage
ReplacenewKtoner/Replacewithnewblacktonercartridge
Replacenewtoner/Endoflife,Replacewithnewblacktonercartridge
►Symptom
Theblacktonercartridgeisattheendofitslife.
►Troubleshootingmethod
1)Ifitslifeisattheend,turnthemachineoffandreplacetheblacktonercartridgewithnewone.
►ErrorCode
C2-5410
►Errormessage
Ktonernotinstalled/Installblacktonercartridge
►Symptom
TheblacktonercartridgeisnotinstalledortheCRUMhassomeproblem.
►Troubleshootingmethod
1)Checkiftheblacktonercartridgeisinstalledproperly.Turnthemachineoffthenon.
2)Iftheerrormessageisnotdisappear,removetheblacktonercartridge.Thoroughlyrollthecartridgeveorsix
timestodistributethetonerevenlyinsidethecartridge.Andreinstallthetonercartridge.
3)Iftheproblempersists,checkthattheCRUMcontactareaiscontaminated.Cleanit.
4)Iftheproblempersists,replacetheblacktonercartridgewithnewone.
Copyright©1995-2017SAMSUNG.Allrightsreserved.4-57