Samsung Q7FAM Series - About the Samsung Smart Remote (the FRAME)

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About the Samsung Smart Remote (THE FRAME)

Learn about the buttons on the Samsung Smart Remote.

Main Page

Table of Contents2
Quick Guides7
Connecting the Samsung Smart Remote to the TV7
Using Smart Hub8
Using Voice Interaction10
Running Voice Interaction10
Read before Using Voice Interaction12
Updating the Tv's Software13
Updating the Tv's Software to the Latest Version13
Updating the TV Automatically13
Getting Support14
Getting Support through Remote Management14
Finding the Contact Information for Service15
Requesting Service15
Connections16
Connection Guide16
Connecting an Antenna (Aerial)17
Connecting to the Internet18
Connecting to Your Internet Network18
Connecting to a Network Via a Mobile Dongle21
Troubleshooting Internet Connectivity Issues22
Troubleshooting Wired Internet Connectivity Issues22
Troubleshooting Wireless Internet Connectivity Issues23
Connecting Video Devices24
Connecting with an HDMI Cable24
Connecting with a Component Cable (Only for Models with COMPONENT in / AV IN)25
Connecting with a Composite Cable (Only for Models with COMPONENT in / AV IN)26
Audio Input and Output Connections27
Connecting with an HDMI (ARC) Cable27
Connecting with a Digital Audio (Optical) Cable27
Connecting through a Wireless Network27
Connecting Bluetooth Devices28
Connecting a Computer28
Connecting through the HDMI Port - Screen Sharing (HDMI)28
Connecting a Mobile Device29
Viewing the Screen of a Mobile Device on Your TV29
Sharing Content through the Smart View App30
Managing a Mobile Device30
Switching between External Devices Connected to the TV30
Changing the Input Signal30
Editing the Name and Icon of an External Device31
Using Additional Functions32
Connection Notes32
Connection Notes for HDMI32
Connection Notes for Audio Devices33
Connection Notes for Computers34
Connection Notes for Mobile Devices34
Remote Control and Peripherals35
About the Samsung Smart Remote35
About the Samsung Smart Remote (the FRAME)37
Connecting to the Samsung Smart Remote39
Controlling External Devices with the Samsung Smart Remote39
Using the Universal Remote39
Using Anynet+ (HDMI-CEC)40
Connecting an External Device through Anynet+ and Using Their Menus40
Controlling the TV with a Keyboard41
Connecting a USB Keyboard41
Connecting a Bluetooth Keyboard41
Using the Keyboard41
Entering Text Using the On-Screen QWERTY Keyboard42
Using Additional Functions43
Entering Text Using the Remote Control's Microphone and the On-Screen QWERTY Keyboard43
Smart Features44
Smart Hub44
Displaying the Home Screen45
Launching Smart Hub Automatically47
Launching the Last Used App Automatically47
Testing Smart Hub Connections48
Resetting Smart Hub48
Using a Samsung Account48
Creating and Managing Your Samsung Account48
Signing in to a Samsung Account49
Using the Apps Service51
Installing and Running an App52
Managing Purchased or Installed Apps53
Using the E-Manual55
Launching the E-Manual55
Using the Buttons in the E-Manual55
Using the Internet55
Playing Pictures/Video/Music56
Playing Media Content57
Using Voice Interaction58
Running Voice Interaction58
Read before Using Voice Interaction59
TV Viewing61
Viewing Digital Broadcast Information at a Glance61
Using the Guide61
Recording Programmes63
Managing the Schedule Recording List64
Viewing Recorded Programmes64
Setting up a Schedule Viewing65
Setting up a Schedule Viewing for a Channel65
Editing a Schedule Viewing66
Setting the Schedule Viewing Time66
Using Timeshift66
Buttons and Functions Available While Recording a Programme or Timeshift67
Using the Channel List68
Editing Channels69
Removing Registered Channels69
Editing Registered Channels69
Creating a Personal Favourites List70
Registering Channels as Favourites70
Viewing and Selecting Channels on Favourites Lists Only70
Editing a Favourites List71
Adding Channels to Favourites List71
Removing Channels from a Favourites List71
Rearranging a Favourites List71
Renaming a Favourites List71
TV-Viewing Support Functions72
Changing the Broadcast Signal72
Scanning for Available Channels72
Restricting Viewing to Specific Channels72
Selecting the Broadcasting Audio Option73
Using Programme Rating Lock73
Configuring Advanced Broadcasting Settings73
Selecting the Broadcast Audio Language74
Tuning Broadcast Signals Manually75
Fine-Tuning Analogue Broadcasts75
Setting Satellite System76
Changing Teletext Language76
Picture and Sound77
Adjusting the Picture Quality77
Choosing a Picture Mode77
Configuring Advanced Picture Settings78
Setting the Viewing Environment for External Devices80
Playing Games on an Optimised Screen80
Viewing UHD Videos80
Using HDMI Black Level80
Registering the TV as a DIVX-Certified Device (Watching for Pay DIVX Movies)81
Picture Support Functions81
Changing the Picture Size81
Changing the Picture Size Automatically82
Changing the Picture Size in 4:3 or Screen Fit Mode82
Adjusting the Sound Quality83
Choosing a Sound Mode83
Configuring Advanced Sound Settings83
Using the Sound Support Functions84
Selecting Speakers84
Listening to the TV through Bluetooth Devices84
Listening to the TV through a Multiroom Speaker85
System and Support86
Setting the Time and Using the Timer86
Setting the Current Time86
Using the Timers87
Using the Screen Burn Protection and Energy Saving Functions88
Preventing Screen Burn88
Reducing the Energy Consumption of the TV88
Updating the Tv's Software89
Updating the Tv's Software to the Latest Version89
Updating the TV Automatically89
Protecting the TV from Hacking and Malicious Code90
Scanning the TV and Connected Storage for Malicious Code90
Using Other Functions90
Running the Accessibility Functions90
Enabling Voice Guides for the Visually Impaired91
Audio Description91
Watching TV Broadcasts with Subtitles92
White Text on Black Background (High Contrast)93
Enlarging the Font (for the Visually Impaired)93
Learning about the Remote Control (for the Visually Impaired)93
Learning about the TV Menu93
Listening to the TV through Bluetooth Devices (for the Hearing Impaired)93
Configuring Advanced System Settings94
Checking Digital Channel Signal Info and Strength95
Restoring the TV to the Factory Settings95
Hbbtv96
Teletext Feature97
Typical Teletext Page98
Troubleshooting99
Getting Support99
Getting Support through Remote Management99
Finding the Contact Information for Service100
Requesting Service100
Diagnosing TV Operational Issues100
There Is a Problem with the Picture101
Testing the Picture101
I Can't Hear the Sound Clearly103
Testing the Sound103
There Is a Problem with the Broadcast104
My Computer Won't Connect104
The TV Won't Connect to the Internet105
The Schedule Recording/Timeshift Function Isn't Working105
Anynet+ (HDMI-CEC) Isn't Working106
I Have Trouble Launching/Using Apps108
My File Won't Play108
I Want to Reset the TV108
Other Issues109
Precautions and Notes111
Before Using the Recording and Timeshift Functions111
Before Using the Recording and Schedule Recording Functions111
Before Using the Timeshift Function113
Supported Broadcasting Audio Options113
Read before Using Apps114
Read before Using the Internet115
Read before Playing Photo, Video, or Music Files117
Limitations on Use of Photo, Video, and Music Files117
Supported External Subtitles118
Supported Internal Subtitles118
Supported Image Formats and Resolutions119
Supported Music Formats and Codecs119
Supported Video Codecs120
Read after Installing the TV122
Picture Sizes and Input Signals122
Installing an Anti-Theft Lock123
Read before Setting up a Wireless Internet Connection123
Supported Resolutions for UHD Input Signals124
If HDMI UHD Color Is Set to off124
If HDMI UHD Color Is Set to on124
Read before Connecting a Computer (Supported Resolutions)125
Ibm125
Mac125
Vesa Dmt126
Supported Resolutions for Video Signals127
Read before Using Bluetooth Devices128
Restrictions on Using Bluetooth128
Buttons and Functions129
Buttons and Functions Available While Playing Multimedia Content129
Accessibility Guidance132
Using the Remote Control132
Orientation of the Samsung Smart Remote132
Description of the Samsung Smart Remote132
Using the Accessibility Menu134
Accessibility Short Cut Menu134
Step by Step Instructions to135
Setting Accessibility Settings Using Voice Interaction137
Using the TV with Voice Guide on138
Watching TV138
Using the Guide140
Setting up a Schedule Viewing143
Using the Channel List144
Creating a Personal Favourites List145
Using the Instant and Schedule Recording Options from the Guide Screen147
Using the Instant and Schedule Recording Options from Programme Info Window148
Recording a Programme You Are Currently Watching Directly from Live TV148
Changing the Recording Time148
Viewing Recorded Programmes149
Deleting a Recorded Programme149
Using Smart Hub150
Smart Hub150
Displaying the Home Screen in the Smart Hub151
Using the E-Manual153
Launching the E-Manual153
Using Voice Interaction154
Running Voice Interaction154

Samsung Q7FAM Series - About the Samsung Smart Remote (the FRAME)

Table of Contents

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