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Samsung QLED Q 90R Series User Manual

Samsung QLED Q 90R Series
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QN65Q90R QN75Q90R QN82Q90R
USER MANUAL
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Samsung QLED Q 90R Series Specifications

General IconGeneral
SeriesQ90R
Screen TypeQLED
ProcessorQuantum Processor 4K
HDRQuantum HDR 16X
Backlight TechnologyDirect Full Array 16X
Refresh Rate240Hz
Viewing AngleUltra Viewing Angle
Operating SystemTizen
HDMI Ports4
USB Ports2
Smart TVYes
Voice AssistantBixby, Alexa, Google Assistant
BluetoothYes
Wi-FiYes
Dimensions (Without Stand)Varies by screen size
Weight (Without Stand)Varies by screen size
Screen Size55", 65", 75"
Resolution4K UHD (3840 x 2160)
Audio Output60W

Summary

Before Reading This User Manual

User Manual vs. e-Manual

Guidance on using the printed user manual and the embedded e-Manual for comprehensive information.

e-Manual Assistance Functions

Overview of search, index, and recently viewed topics features within the e-Manual.

e-Manual Button Functions

Explanation of 'Try Now' and 'Link' buttons for interactive e-Manual features.

Important Safety Instructions

Understanding Safety Symbols

Explanation of symbols used on the product and their safety implications.

General Electrical Safety Precautions

Crucial warnings and guidelines regarding electric shock, voltage, and proper grounding.

Ventilation and Placement Guidelines

Instructions on ensuring proper ventilation and safe placement to prevent overheating and damage.

Appliance Handling and Usage Precautions

Appliance Handling and Usage Precautions

Safe practices for connecting power, handling the device, and avoiding hazards like dust accumulation.

Fire Prevention and Surface Temperature

Precautions to prevent fire, keeping flames away, and handling warm surfaces after use.

California Proposition 65 Warning

Legal disclosure regarding potential cancer and reproductive harm associated with the product.

Internet Security

Protecting Your Smart TV

Steps to enhance TV security, including software updates and network protection.

Securing Your Wireless Network

Recommendations for securing your Wi-Fi access point with strong passwords and encryption.

Safe Online Practices

Advice on avoiding suspicious sites, installing authorized apps, and handling remote session requests.

TV Installation

One Invisible Connection Setup

Detailed steps for connecting the One Invisible Connection cable to the TV and One Connect box.

Connection Safety Warnings

Critical warnings about ensuring secure connections to prevent electric shock and product malfunction.

One Connect Box and Cable Handling

One Connect Box and Cable Handling

Guidelines for safely handling the One Connect box and managing the One Invisible Connection cable.

Laser Safety Information

Cautionary notes concerning laser radiation from the One Invisible Connection cable when open.

Peripheral Device Connection

Instructions for connecting external devices like antennas and cable boxes to the One Connect.

Mounting the TV on a Wall

Wall Mounting Safety and Best Practices

Instructions and warnings for securely mounting the TV to prevent falls and ensure stability.

VESA Mounting Specifications

Details on VESA screw hole sizes and dimensions for wall mount compatibility.

Ensuring Proper TV Ventilation

Wall Mount Kit Installation Guidelines

Precautions for using wall mount kits, including screw selection and proper installation.

Ensuring Proper TV Ventilation

Recommendations for maintaining adequate airflow around the TV to prevent overheating.

Preventing TV Tip-Over Hazards

Safety measures to prevent the TV from tipping, including furniture choice and child safety.

Securing the TV Against Falling

Anti-Fall Device Installation Steps

Instructions for installing an anti-fall device using brackets, screws, and heavy-duty string.

Sound Bar Installation

The Samsung Smart Remote

Smart Remote Button Functions

Comprehensive guide to all buttons on the Samsung Smart Remote and their operations.

Using Bixby and Ambient Mode

Instructions for activating and using Bixby voice commands and Ambient Mode features.

Navigation and Media Controls

Explanation of directional pad, volume, channel, and playback controls on the remote.

Pairing the Smart Remote to the TV

Installing Remote Control Batteries

Initial Setup

Guided TV Setup Process

Instructions for the initial setup wizard that runs when the TV is first turned on.

SmartThings App Setup Integration

Using the SmartThings app on a mobile device to complete the TV's initial setup.

Using the TV Controller

TV Controller Operation Guide

How to use the TV's built-in controller for basic functions and menu navigation.

Protective Film Removal Reminder

Note about removing protective film to ensure proper screen performance.

Troubleshooting and Maintenance

General Troubleshooting Tips

Overview of common TV issues and where to find solutions, including e-Manual and online resources.

Addressing Power-On Issues

Steps to troubleshoot when the TV does not turn on, checking power connections and remote.

Resolving Picture and Sound Problems

Troubleshooting steps for no picture/sound, distorted output, or signal reception issues.

Remote Control Malfunctions

Solutions for a non-responsive remote control, including battery replacement and re-pairing.

Managing TV Settings and Wi-Fi

Preventing Settings Loss

Solution for TV settings resetting, recommending 'Home Mode' usage.

Troubleshooting Intermittent Wi-Fi

Steps to resolve unstable wireless network connections, checking distance and interference.

Fixing Video App Errors

Guidance on resolving issues with video apps like YouTube via DNS settings or Smart Hub reset.

Samsung Remote Support Service

Understanding Remote Support

Explanation of Samsung's remote diagnostic and adjustment service for TVs.

How to Use Remote Support

Step-by-step process for initiating and utilizing Samsung's remote support for your TV.

Eco Sensor and Screen Brightness

Eco Sensor Functionality Explained

How the Eco Sensor automatically adjusts screen brightness to optimize power consumption.

Caring for Your TV Screen and Exterior

Instructions for safely cleaning the TV screen and body to prevent scratches and damage.

Liquid Exposure Precautions

Warning against direct liquid application to prevent electrical hazards and product failure.

Specifications and Other Information

Detailed Product Specifications

Technical specifications including dimensions, weight, and display details for various QLED models.

Environmental Operating Conditions

Recommended temperature and humidity ranges for TV operation and storage.

Important Product Notes

Important Product Notes

General notes on design, power supply labels, accessory appearance, and measurement scales.

Optimizing Power Consumption

Dimensions and Licenses

Rear Panel Dimensions Detail

Table showing specific rear panel measurements for different QLED TV models in inches.

Technology Licenses and Trademarks

Information on licenses and trademarks for technologies like Dolby Audio and HDMI.

Limited Warranty Information

Warranty Coverage and Duration

Details on parts, labor, size coverage, and service options for the TV warranty.

Warranty Service and Proof of Purchase

Procedures for obtaining warranty service, including contacting Samsung and providing sales receipts.

Warranty Exclusions and Limitations

List of conditions and events that are not covered under the product's limited warranty.

Warranty Disclaimers and Legal Rights

Warranty Disclaimers and Legal Rights

Statements on express/implied warranties, liability limits, and consumer legal rights.

Contacting Samsung for Warranty Service

Contact information for Samsung Electronics America for warranty inquiries and service.

Authorized Reseller Policy

Information on how to verify authorized resellers for warranty validity.

Samsung Worldwide Contact Information

Customer Support Channels

Contact details and web resources for Samsung customer support in Canada and the USA.

Accessing Video Tutorials

Information on how to view helpful how-to videos using QR codes and the Samsung website.

Support and Warranty Service Guidance

Advice on seeking support and warranty service, directing users away from retail stores.

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