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Samsung R519 - User Manual

Samsung R519
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User Guide
Samsung R519 Notebook
HOME ACCESS BUNDLE
Our Head Ofce
address is:
XMA Limited
Wilford Industrial Estate
Ruddington Lane
Wilford
Nottingham
NG11 7EP
Contact us...
Call our Home Access helpline on 0800 988 4464
or email the team at home.access@xma.co.uk
For technical queries please call our technical
helpline on 0844 335 2234 or email the team
at nhatech@xma.co.uk
ZZZ1582

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Summary

IMPORTANT NOTES TO READ BEFORE USING COMPUTER

E-safety advice

Discusses online safety for children and the importance of parental guidance.

Content lock

Explains T-Mobile's content lock system for preventing access to inappropriate material.

Setting up your new computer

How do I connect and start-up my computer?

Step-by-step guide to connecting the laptop to power and starting it up.

How do I connect to the internet?

Instructions for connecting the laptop to the internet using a T-Mobile USB stick.

What software is installed on my computer?

Lists the pre-installed software applications on the computer.

Managing your settings

Setting up the Parent account

Instructions for changing the Parent account password and managing user accounts.

Net Intelligence

Guide to activating and using Net Intelligence software for e-safety.

Security Essentials Anti-Virus

Instructions for updating and running Microsoft Security Essentials antivirus.

Further help and support

How do I action a system recovery?

Step-by-step guide to performing a system recovery to restore original settings.

XMA Technical helpline details

Provides contact information and advice for contacting the XMA technical helpline.

Returns policy

Reinstatement Service

Glossary of terms

Overview

This document is a user guide for the Samsung R519 Notebook, provided as part of the Home Access Bundle. It outlines the setup, usage, and maintenance of the laptop, along with details about the included software and services. The guide emphasizes e-safety, content filtering, and technical support information to ensure a smooth user experience.

Function Description

The Samsung R519 Notebook is a portable computer designed for general use, including educational and personal tasks. It comes pre-configured with essential software and connectivity options as part of the Home Access Bundle. The primary function of the notebook is to provide a platform for internet browsing, document creation, multimedia consumption, and educational activities.

The laptop is equipped with a mains lead and adaptor for power, a backpack for portability, and a mouse for navigation. For users who have ordered a full hardware and connectivity bundle, a Mobile Broadband USB stick 150 is included. This 3G stick contains a pre-configured SIM card, enabling internet access on the go. An instruction booklet for the T-Mobile stick and stick skins are also provided.

The notebook operates on Microsoft Windows 7 and features two user accounts: 'Learner' and 'Parent'. The 'Learner' account is intended for general use, while the 'Parent' account offers administrative control, including the ability to manage e-safety settings.

Key software supplied with the computer includes Microsoft Office (word processor, spreadsheet, and presentation software), Paint.Net (picture editing software), Windows Security Essentials (Anti-virus and Firewall), Net Intelligence (E-safety protection), and Know IT all for Parents (an interactive video guide).

Net Intelligence is a crucial component for e-safety, allowing parents to restrict users from accessing inappropriate material and customize internet usage rules. The T-Mobile content lock system further enhances protection by preventing access to 18-rated and unmoderated content for users under 18.

The laptop also includes a system recovery function, allowing users to restore the computer to its original factory settings in case of severe problems. This process, however, will result in the loss of all user files and data.

Usage Features

Setting up the laptop involves connecting the mains lead to the AC adaptor and then plugging it into a wall socket. The DC IN light on the system indicators will glow green when power is connected correctly. The AC adaptor connects to the left-hand side of the laptop.

The laptop features several ports and indicators:

  • Security Lock Port: For connecting a Kensington lock to prevent theft.
  • DC Jack: For connecting the AC adaptor.
  • Monitor Port: For connecting an external monitor, TV, or projector.
  • Fan Vents: For emitting internal heat; users are advised not to block these to prevent overheating.
  • USB Port: For connecting USB devices like a keyboard, mouse, or digital camera.
  • Wired LAN Port: For connecting an Ethernet cable.
  • Microphone Jack: For connecting a microphone.
  • Headphone Jack: For connecting headphones.
  • Multi Card Slot (Optional): Supports SD Card, SDHC, and MMC cards.

The system indicators include:

  • Caps Lock: Indicates when the Caps Lock key is active.
  • HDD/ODD: Indicates when the hard disk or ODD is being accessed.
  • Wireless LAN: Indicates when the wireless LAN is operating.
  • Charge Status: Shows the power source and battery charge status (green for fully charged or no battery, red for charging, off for battery power without AC adaptor).
  • Power: Shows the computer operating status (on for operating, blinks for Sleep mode).

To connect to the internet using the T-Mobile USB stick, users need to plug the stick into a USB port on the laptop. The laptop will detect the stick, and the T-Mobile Internet Manager application will launch. Users will need to select 'T-Mobile UK', agree to the license terms, and install the manager. After installation, the computer will reboot, and users will need to log in as 'Parent' to complete the setup. The first time connecting to the internet, users will be prompted to select a network location (e.g., 'Public Network') and activate the T-Mobile stick.

The 'Parent' account allows for password changes, which is essential for e-safety. The default password is 'xmahaadmin' (case sensitive). From the Control Panel, users can access 'User Accounts and Family Safety' to change the password.

Net Intelligence software is activated by double-clicking the NI icon on the desktop while connected to the internet. This opens a browser window where users can create an account using a username, password, activation key, and email address. Once activated, users can add or remove broad categories to be blocked or specify websites.

Windows Security Essentials runs continuously to protect the computer from viruses and spyware. It automatically updates definitions. Users can manually update definitions or initiate scans (Quick, Full, or Custom) from the 'Update' and 'Home' tabs within the Security Essentials application.

The Mobile Connectivity Allowance/Fair Usage Policy allows users to browse the internet without restriction, but a 2GB monthly fair use policy applies to downloads, streaming, and video clips during peak times.

Maintenance Features

The user guide provides simple steps to look after the new laptop:

  • Keep liquids away: To prevent damage to internal components.
  • Keep food away: Crumbs can fall between keys, attracting bugs and affecting key functionality.
  • Use with clean hands: To prevent keys from wearing down and disruption to the touchpad.
  • Protect the LCD screen: Avoid placing items on the keyboard before closing the lid to prevent screen cracks.
  • Handle with care: Lift the laptop by the base, not the screen, to prevent damage to hinges and screen cracks.
  • Manage power cord: Do not pull on the power cord to avoid internal damage and prevent tripping accidents.
  • Correct port usage: Always refer to the symbols on the laptop when plugging in accessories to avoid damaging ports.
  • Secure storage: Do not leave the laptop in sight of windows; ensure it is locked out of sight.
  • Use carry case: Always transport the laptop in the provided carry case to prevent damage.
  • Temperature control: Protect the laptop from extreme temperatures (high or low) by avoiding placement near heat sources or in cold environments.

The manufacturer's warranty covers faulty items. Damage due to misuse or neglect is not covered and will incur repair costs.

A system recovery process is available to restore the computer to its original settings. This involves starting the computer, pressing F8 to enter Advanced Boot Options, selecting 'Repair Your Computer', choosing 'United Kingdom' as the keyboard input method, entering 'xmahaadmin' as the password for the parent account, selecting 'System Image Recovery', and following the prompts to re-image the computer. This process takes approximately 10 minutes and will erase all user data.

Technical support is available via a helpline, open Monday to Sunday, 8:00 am to 10:00 pm, including Bank Holidays, but closed on Christmas Day. Users are advised to have the laptop's make, model, and serial number (located on the base plate) and contact details ready when calling. It is also recommended to be in front of the laptop during the call.

The guide also includes a returns policy, allowing customers in the European Union to withdraw from a purchase within seven working days for inspection. Returns for cancellation will incur a collection charge, unless the item was delivered in error or is damaged/defective. All goods must be returned in their original packaging, pristine condition, and with all accessories and manuals. Returns are not accepted by hand.

A reinstatement service is provided as part of the package, offering replacement equipment for theft for a period of 12 months from delivery, for one claim only. To make a claim, users must notify XMA within 14 days of the theft, submit a claim form, and obtain a police crime number. The service covers carriage costs within the UK. Exclusions include unattended equipment, intentional acts, use by others, loss of data, consequential loss, and amounts recoverable under other guarantees. Misrepresentation or fraud will void the service.

Samsung R519 Specifications

General IconGeneral
RAMUp to 4GB DDR2
GraphicsIntel GMA 4500M
Optical DriveDVD Super Multi
Storage250GB HDD
Display15.6-inch, 1366 x 768 pixels
Operating SystemWindows Vista Home Premium
Battery6-cell
Ports3 x USB 2.0, VGA
Wireless802.11b/g
ProcessorIntel Pentium Dual-Core T4200

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