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Samsung RF261BEA Series User Manual

Samsung RF261BEA Series
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Fast Track Troubleshooting
Model:
RF261BEA*
Publication # MY RF261BEA Production Date 05/13/2014
IMPORTANT SAFETY NOTICE For Technicians Only This service data sheet
is intended for use by persons having electrical, electronic, and mechanical experience and
knowledge at a level generally considered acceptable in the appliance repair trade. Any attempt to
repair a major appliance may result in personal injury and property damage. The manufacturer or
seller cannot be responsible, nor assume any liability for injury or damage of any kind arising from
the use of this data sheet.
Bulletins:
Support Information:
HELP: 1-888-751-4086 (Tech Sup. ASC/SSD)
1-866-894-0637 (Tech Sup. - FE/ME)
GSPN: http://gspn3.samsungcsportal.com/main.jsp
PLUS ONE: http://my.plus1solutions.net/clientPortals/samsung
Force Mode:
Press the Power Freeze and Fridge buttons simultaneously for 8 Seconds, until the display goes blank. Press any key within 15 seconds to cycle through
the mode in the following order: Manual operation1(FF) Manual operation2(0F-r) -> manual defrost of fresh food compartments(rd) -> manual defrost
of fresh and freezer compartments(fd) -> cancel(Display all off)
Load Mode:
Self-Diagnostic Mode:
If Power Freezer key + Power Fridge key are pressed simultaneously for 8 seconds (including above 2 seconds), self-diagnostic function will be selected.
At this moment, self-diagnostic function will be returned with buzzer sound 'ding-dong. If there is an error, display of error will be operated for 30
seconds and then return to normal condition, whether problem is corrected or not. (Refer to self-diagnosis CHECK LIST) See error code list , page 3.
If Power Freezer key + Power Fridge key are pressed simultaneously for 6 seconds, ALL ON/OFF will blink with 0.5interval for 2 seconds.
If take the finger off from above keys and press Fridge, load condition mode will be started. See Load Mode Check List, page 6.
Cooling Off Mode:
If Power Freeze key + Freezer key are pressed for 5 seconds, Cooling off mode will be started. If above Power Freeze key + Freezer key are pressed
one more time, Cooling off mode will be canceled. If Cooling off mode is selected, blinks "OF-OF" on the temperature setting display the panel and
it indicates the refrigerator has entered the Cooling Off mode.
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Samsung RF261BEA Series Specifications

General IconGeneral
Total Capacity25.5 cu. ft.
Refrigerator Capacity17.5 cu. ft.
Freezer Capacity8.0 cu. ft.
Energy Star CertifiedYes
Ice MakerYes
Water DispenserYes
Defrost TypeFrost-Free
TypeFrench Door
ColorStainless Steel
Dimensions (W x H x D)35.75 x 70 x 35.63 inches

Summary

Troubleshooting Modes

Force Mode

Enables manual operation cycles for specific functions like defrost.

Self-Diagnostic Mode

Activates the system's self-test to identify and display potential errors.

Load Mode

Used to check specific operational states and component responses.

Cooling Off Mode

Puts the refrigerator into a low-power cooling state, indicated by 'OF-OF'.

Component Testing and Data

Fan Circuit Voltage Testing

Procedure to test the DC voltage supply to the fan motors for proper operation.

Ice Maker Operation and Testing

Details ice production explanation, temperature checks, and test mode procedures.

Freezer Temperature Control

Explains how the ice maker influences freezer temperature settings.

Self-Diagnosis Error Codes and Diagnostics

Sensor Error Diagnostics

Checks voltage for various sensor errors (FZ, FF, DEF, Ambient, Humidity).

Fan Motor Error Diagnostics

Checks voltage for freezer (FZ) and fresh food (FF) fan motor errors.

Defrost Heater Error Diagnostics

Checks voltage for freezer (FZ) defrost heater errors.

Additional Error Code Diagnostics

Defrost Heater System Errors

Diagnoses errors related to freezer and fresh food compartment defrost heaters.

Ice Maker and Damper Errors

Covers errors for ice maker function and damper heater operation.

Ice Pipe Heater Error

Diagnoses issues with the water supply pipe heater connection.

Compressor and System Errors

Panel Communication Error

Troubleshoots communication errors between the main and panel PCBs.

Compressor Starting and IPM Errors

Diagnoses compressor starting failures and IPM faults.

Compressor Operational Errors

Addresses compressor abnormal current, locked RPM, under/over voltage.

Load Mode Check List

Refrigerator Load Mode Indicators

Lists display indicators and their corresponding operation contents for load modes.

Freezer Load Mode Indicators

Lists display indicators and their corresponding operation contents for freezer load modes.

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