Troubleshooting
English72
Troubleshooting
Symptom Possible causes Solution
Ice does not dispense.
• Ice may jam if the ice
dispenser is not used for a
long time (approx. 3 weeks).
• If you won't be using the
refrigerator for a long time,
empty the ice bucket and
turn off the ice maker.
• Ice bucket is not properly
inserted.
• Make sure the ice bucket is
properly inserted.
• Water line is not connected
properly or water supply is
not on.
• Check if the water line is
installed correctly. Check if
the water line stop valve is
closed.
Water does not
dispense.
• Water line is not connected
properly or water supply is
not on.
• Check if the water line is
installed correctly. Check if
the water line stop valve is
closed.
• A third-party water lter
was installed.
• Use only Samsung-provided
or approved lters.
• Unapproved lters may
leak and damage the
refrigerator.
• The "Replace water lter"
message appears on the
control panel.
• Replace the water lter.
Then, on the control panel,
go to More Options, and
then run Filter Reset.
Untitled-6 72 2021-04-14 8:23:15
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