Fast Track Troubleshooting
Model:
RF4287HARS/XAA
RF4287HAPN/XAA
RF4287HABP/XAA
RF4287HAWP/XAA
Publication # Dr RF4287HARS Revision Date 9/17/13
IMPORTANT SAFETY NOTICE – “For Technicians Only” This service data sheet
is intended for use by persons having electrical, electronic, and mechanical experience and
knowledge at a level generally considered acceptable in the appliance repair trade. Any attempt to
repair a major appliance may result in personal injury and property damage. The manufacturer or
seller cannot be responsible, nor assume any liability for injury or damage of any kind arising from
the use of this data sheet.
Bulletins:
Support Information:
HELP: 1-888-751-4086 (Tech Sup. – ASC/SSD)
1-866-894-0637 (Tech Sup. - FE/ME)
GSPN: http://service.samsungportal.com/EP/web/portal/jsp/EP_Default1.jsp
PLUS ONE: http://my.plus1solutions.net/clientPortals/samsung
Press the power freeze
button one time at the
forced mode to force
compressor on High Speed
Run. Measure fan &
compressor voltage at main
PCB.
Press the power freeze
button a second time to
force mid speed run.
Press the power
freeze button a third
time to force low
speed run.
Press the power
freeze button a fourth
time to Force Defrost
of the Fridge &
Freezer. Measure
defrost voltage at
main PCB.
Sales Mode: No Heating or Cooling. No
compressor Operation. Press Energy
Saver and the Power Freeze buttons
simultaneously for 3 seconds ( You will
hear a Ding Dong ) to remove or put
into sales mode. When in the sales
mode, the display will show ‘’OF” “OF”
Removing power will not cancel this
mode.
Self Diagnosis: Press Energy Saver and
lighting buttons simultaneously for 8-
12 seconds, until the display quits
blinking and beeps, then release the
buttons and read Fault codes. ( Note:
there will be no sound when both
buttons are pressed at the same time )
This will also cancel the fault code
being displayed at start up if any.
( Refer to page 3 for Error code
diagnosis )
Force Mode:
Press the Energy Saver and Power
Cool buttons simultaneously for 8-
12 Seconds, until the display beeps
and goes blank (Note: there will be
no sound when both buttons are
pressed at the same time)
Wait 5 Seconds between button pushes
Press power freeze a 5
th
time until blank
screen wait 30secs to exit
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