If you have further questions or your refrigerator has damaged accessory parts, contact us at 1-800-SAMSUNG (726-7864).
Before installation or calling service
1. Leveling & Door Alignment
• For details, refer to “Adjust the leveling legs/door height” in the User Manual.
Leveling
• Insert a at-blade screwdriver into a slot on the control lever, turn it clockwise or counter-clockwise to
level the refrigerator.
CAUTION
You should level the refrigerator when it is empty. To level the refrigerator,
adjust the Leveling Leg Control by turning it clockwise or counterclockwise
with a at head screwdriver until the Leveling Legs contact the oor.
Control Lever
Flat-blade screw driver(-)
Door Alignment
Type A :
Turn the height lever (1) until the two doors are aligned at the top.
Turn the lever toward UP (as marked) to raise the right-side door and
turn it toward DOWN (as marked) to lower the door.
CAUTION
Do not raise the door too much. The door can contact and damage the top
cover.
(1)
Type B :
Adjust the door height difference by inserting a Snap Ring (2) as shown between the door and
the hinge.
(2)
Insert one snap ring only of the
correct thickness.
CAUTION
Keep the snaprings out of reach of children.
2. Automatic Ice Maker does not work (applicable models only)
- Allow your refrigerator to operate and cool down for 24 hours (1 full day) before dispensing large
quantities of ice.
• If Ice Maker “OFF” is lit, the ice maker will not make ice.
Set the ice making function to “ON” in the control panel.
3. Ice maker makes a buzzing sound (applicable models only)
• If the water line is not connected to the refrigerator or turned off, make sure that the ice making function
is set to “OFF”. Leaving the water line disconnected may cause the water valve to become noisy.
Also, do not attempt to use the water dispenser.
4. Small ice cubes, ice cubes with bubbles, or slow water dispensing
• If the water lter is clogged, it may produce small ice cubes or bubbles inside the cubes.
• Please replace the lter cartridge.
• After replacing the lter, please dispense at least 3 gallons (5-6 minutes) of water to remove any trapped
air from the water line.
5. Water is not cool enough (applicable models only)
• The rst glass of water may not be cold enough because the stored water has not cooled completely.
Dispense several glasses of water until the water is cool enough.
6. Water dispenser dripping
• If the water line is not inserted into the coupler properly,
air could penetrate into the water line causing water to
drip from the water dispenser.
Cabinet
Tube
Dispenser
Door Tube
• The Water Line must be fully inserted to the center of the
transparent coupler (Type A) or the Guide Lines (Type B)
to prevent water leakage from the dispenser.
Center of Transparent coupler
The Guide Lines
Dispenser
Type A Type B
7. Fridge or freezer Compartments are warm
• Allow your refrigerator to operate and cool down for 24 hours (1 full day) to reach the temperature you
set.
• Also, when you put room temperature or warmer food into your refrigerator, it may need
an additional 24 hours to reach the set temperature.
8. Moisture forms on outside/inside of refrigerator
• Wipe off the condensation with a dry towel. (This may occur during hot and humid weather.)
• If you open the doors frequently or for too long, it may cause moisture to form inside the fridge.
9. Noise Clicks, Pops, Cracks, Snaps
• You may hear these noises occasionally from inside the refrigerator. This is normal.
These sounds occur when various items contract or expand while temperatures inside the fridge are
changing, especially during defrosting. You may also hear these noises when electronic devices, including
the ice maker, are operating.
10. Display (applicable models only)
• Filter Reset: The “Replace water lter” message appears on the control panel to let you know it is time to
replace the water lter.
Replace the lter according to the control panel instructions.
• Ice maker ON/OFF: You may turn the ice making function ON or OFF in the control panel.
• Cooling Off (Shop mode): When the Cooling Off mode is on, the refrigerator shows the “Cooling Off mode
turned on” message.
To cancel the Cooling Off mode, tap and hold the multiple buttons on the display specied in the user’s
manual.
11. Food stored in refrigerator is frozen
• If food with too much moisture is stored near the cooling vents, it may get frozen.
Be sure to keep moist food away from the cooling vents.
12. Moving the Refrigerator
• When moving the refrigerator, pull or push it straight forward or backward.
Do not wiggle it from side to side.
DA68-02659D-00
DA68-02659D-00.indd 1 2020-12-18 10:31:25
General
To Next Page
