# tsRFG297AB RevC 03/30/2011 1
Fast Track Troubleshooting
IMPORTANT SAFETY NOTICE – “For Technicians Only” This service data sheet is
intended for use by persons having electrical, electronic, and mechanical experience
and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible, nor assume any liability for
injury or damage of any kind arising from the use of this data sheet.
Models Covered:
RFG297AB**/XAA
Press Freezer button a
third time to Force Low
Speed Run
Press Freezer button a
forth time to Force De-
frost of Fridge & Freezer,
measure defrost voltage
at main PCB
Press Freezer button one
time at the Test Mode to
Force Compressor High
Speed Run, measure fan
and Compressor volt-
ages at main PCB
Self Diagnosis: Press both buttons (Energy
Saver– Lighting) simultaneously (No sound
when both buttons are pressed at the same
time) ‟til the display quits blinking and
beeps, 8-12 seconds, then release and read
Fault Codes.
This will also cancel the Fault Mode created
by self-diagnosis at power up.
Forced Mode: Press both buttons (Energy Saver– Fridge) simulta-
neously (No sound when both buttons are pressed at the same
time) „til it beeps and goes blank, 8-12 seconds
Publication # tsRFG297AB Revision Date 03/30/2011
Component Value Chart
Press Freezer button a
second time to Force
Mid Speed Run
3600RPM 2450RPM 2200RPM
Component Resistance Wattage Voltage
Freezer Defrost Heater 60Ω 240 120vac
Fridge Defrost Heater 120Ω 120 120vac
French Mullion Heater 1800Ω 8 120vac
Ice Duct Heater 3600Ω 4 120vac
Dispenser Heater 7200Ω 2 120vac
Water Tank Heater 72Ω 2 12vdc
Sensors 2.5kΩ-89kΩ N/A 1~4.5vdc
Fans N/A N/A 7~12vdc
NOTICE: Parts Change
The interior lighting has been changed
from incandescent lighting to LED lighting.
The new parts are NOT interchangeable
with the old parts. See page 4
Wait 5 seconds between button pushes
Sealed System
Refrigerant Charge
R134a 5.64 oz.
Sales Mode, No Compressor Operation: Press Energy Saver & Freezer temp buttons simultaneously for 3 sec
( you will hear a “Ding Dong”) to remove or put into Sales Mode. When in the Sales Mode the Display will show
"OF" "OF": Removing power will not cancel this mode.
SUPPORT INFORMATION
Training — Plus One http://my.plus1solutions.net/clientPortals/samsung/
Help — GSPN http://service.samsungportal.com/
Samsung Product Support TV http://support-us.samsung.com/spstv/howto.jsp
Customer information videos and chat programs. Programs for Fridges, Laundry, Ranges & D/W
NOTICE: Parts Bulletin
Handle change 2-2011
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