Samsung RS20CC Series

This document describes a Side-by-Side Refrigerator, specifically covering models RS20BR**, RS20CR**, RS20NR**, and RS20CC**. The RS20BR** model is used as the primary example due to the similar construction across all listed models.

Function Description

This appliance is a Side-by-Side Refrigerator designed for food preservation through refrigeration and freezing. It operates by circulating refrigerant via a compressor to lower the internal temperature, ensuring the freshness and nutritional value of stored food. The refrigerator is a Free Standing Appliance and is designed to operate within specific ambient room temperature limits, ranging from 10°C (50°F) to 43°C (109°F) depending on its temperature class (Subtemperate, Temperate, Subtropical, Tropical).

A key feature is the Multi-flow System, which ensures even distribution of cooling air throughout the refrigerator via multiple vents, maintaining consistent temperatures for prolonged food freshness. For specific items, the refrigerator provides High Humidity for Fresher Food, creating an optimal environment for fruits and vegetables.

The appliance includes a Door Alarm feature that triggers a musical alarm if a refrigerator door is left open for more than two minutes. This helps conserve energy and preserve stored food by preventing cold air loss. Some models also feature a Bar Counter, designed for convenient storage of frequently used drinks and food, further reducing cold air loss when accessing these items.

The refrigerator's internal components include various storage options:

Food Guards for small packages of frozen food, milk, and yogurt.
Tempered Glass Shelves for all types of frozen food and general storage.
Meat and Dry Goods Storage Compartment for specific items, which should be securely wrapped.
Fresh Center (option) for quick-use items like cheese, meat, snacks, and fish, preserving their taste and freshness.
Fresh Fruit & Salad Drawers (upper and lower) for storing vegetables and fruits, with the lower drawer being comparatively airtight to prevent flavor transfer between foods.
Dairy Compartment for fatty foods like butter and cheese.
Bottle Guard for various types of bottles and cans.
Egg Tray for storing eggs on a tempered glass shelf.
Wine Shelf for short-term wine storage.
Counter for conveniently placing drinks and food.
Ice Tray for ice making, which can be placed outside when not in use.

Ice making is a manual process involving filling the ice tray with cool water up to a level indicator, placing it inside the ice tray compartment, and then turning a button to release ice automatically into the storage compartment below.

Usage Features

Preparing the Appliance for Use:

Placement of Shelves and Containers: After unpacking, place all shelves and containers back into their appropriate positions.
Cleaning: Clean the freezer and refrigerator interiors and accessories to remove any dust accumulated during packaging and shipping.
Initial Power-Up: When the refrigerator is plugged in, the interior bulb should light when the door is opened. Ensure the electrical circuit can handle above 10A.
Temperature Setting: Set the temperature control to the lowest temperature and wait for one hour. The refrigerator should begin to cool slightly, and the compressor should run smoothly with soft humming noises.
Food Storage: Once the refrigerator reaches a sufficiently low temperature (which may take a few hours), you can begin storing food.

Temperature Control: The refrigerator features a Control Panel (for RS20BR*/RS20CR*/RS20CC* models) or a Digital Panel (for RS20NR** models) to manage temperatures.

Freezer Temperature: Adjustable between -14°C and -25°C.
Fridge Temperature: Adjustable between 1°C and 7°C.
Power Freeze Button: Speeds up the freezing process in the freezer. A light indicates when this mode is active. Pressing it again cancels the mode.
Power Cool Button: Speeds up the cooling process in the fridge. A light indicates when this mode is active. Pressing it again cancels the mode.

For the RS20NR** models, the FRE. TEMP BUTTON and REF. TEMP BUTTON allow setting freeze and refrigerator temperatures from level 1 (cold) to level 9 (colder). LED indicators show the selected level. The factory preset is "NORMAL" (level 5: -20°C for Freeze and 3°C for Fridge). If there's a power outage, users should check the temperature controller status. For freezing large amounts of food, it's recommended to set the freezer temperature to the coldest setting at least 24 hours beforehand.

Installation:

Levelling: Adjust the front legs slightly higher than the rear legs to facilitate door opening and closing. This involves disassembling the leg cover and turning the adjusting legs.
Clearance: Allow at least 10cm clearance on the right, left, and rear sides for proper ventilation and reduced power consumption.
Flat Surface: Install the appliance on a flat surface; otherwise, the internal cooling system may not work properly.
Earthing: The appliance must be earthed to prevent power leakage or electric shock. Do not use gas pipes, phone lines, or lightning rods as earthing points. Connect the earthing wire (yellow/green or green) to an earthing screw. Never use an unearthed power plug.
Door Dimensions: Before installation, check the dimensions of your entrance door (width 855mm, depth 756mm with door, height 1728mm with hinge) to ensure the refrigerator can pass through.
Initial Storage: Wait at least two to three hours after plugging in the appliance before storing food.

Adjusting Door Clearance: If there are slight differences in door height, open the doors and adjust them:

Release the nut on the lower hinge by turning it counterclockwise with a hexagonal wrench.
Adjust the height by turning the bolt clockwise (door goes up) or counterclockwise.
After adjustment, turn the nut clockwise to tighten the bolt. Ensure the nut is fixed firmly to prevent the bolt from releasing. Do not press the power cord during this process.

Food Storage Guidelines:

Avoid overfilling the refrigerator.
Do not store bottles or glass containers in the freezer, as they may break when contents freeze.
Wrap strong-smelling food properly and discard spoiled food immediately to prevent odors.
Allow sufficient space between food items for efficient air circulation.
For liquid or very humid food (fruits and vegetables), store them in sealed conditions or dry them first.
Avoid frequent or prolonged door openings to maintain efficiency.
Condensation or fog on internal surfaces is normal, especially when the freezer door is opened or in high ambient temperatures.
When making ice, do not use hot water.

Maintenance Features

Cleaning the Accessories:

Inside: Clean accessories with a mild detergent, then wipe with a dry cloth. Ensure accessories are dry before re-using.
Exterior: Clean doors and door handles with a mild detergent and cloth, then dry with a clean cloth. The exterior should be cleaned once or twice a year.
Rear: Use a vacuum cleaner to remove dust once or twice a year.
Rubber Door Seals: If dirty, seals can prevent the door from closing properly, reducing efficiency. Clean them with a mild detergent and damp cloth, then wipe with a dry cloth.

General Cleaning Warnings:

Always turn off the power when cleaning or if the appliance will not be used for a long time. Leave doors open and keep the appliance dry.
Do not spray water directly onto the appliance.
Do not use benzene, thinner, or car detergent for cleaning.

Removing Accessories for Cleaning or Rearrangement:

From the Freezer:
- Tempered Glass Shelf: Pull out, lift up, and remove.
- Food Guard: Hold with both hands, then lift up.
- Drawers: Pull out and lift up slightly.
- Ice Tray and Cube: Pull out outwards.
- Leg Cover: Only remove if absolutely necessary by opening doors, removing three screws, and detaching. Reassemble by reversing the steps.
- Warnings: Do not use excessive force; do not place top-side freezer shelves in other locations; remove stored food before removing accessories; do not put food on ice tray when not in use.
From the Fridge:
- Tempered Glass Shelf: Pull out, lift up, and remove.
- Bottle Guard and Food Guard: Hold with both hands, then remove by lifting up.
- Fresh Fruit & Salad Drawer and Lower Shelf: Remove by holding the handle, pulling outwards, and lifting up slightly. Remove the lower shelf by pulling it outwards. Follow the sequence of removing the fresh fruit & salad drawer before the lower shelf.
- Counter: Hold with both hands, then remove by lifting up. Follow the sequence of removing the food guard first, then the counter compartment.

Troubleshooting (General Knowledge of Refrigerator Silence): The refrigerator produces various sounds during operation, which are normal and do not affect its function:

Slight "humming" sound: From the compressor, especially when starting up or due to its strong working capacity in high-efficient models.
Air or Water flow Sound: As refrigerant (gas and liquid) flows through pipes and when the internal fan operates to improve air circulation and rapidly decrease temperature.
"Clattering" Sound: From electrical components (main control panel, startup breaker, heat protector) turning on or off.
Slight "Whishing" Sound: From the fan running to improve air circulation and ensure even temperature distribution.
Frost Crack Sound and "Pooping" Sound: Due to temperature variations causing expansion and contraction of food, evaporator, and pipe lines.

Troubleshooting (Malfunctions):

Refrigerator not working or insufficient chilling: Check power plug connection and fuse, temperature control setting, direct sunlight exposure, proximity to heat sources, and wall clearance.
Food frozen in fridge: Check temperature control setting, room temperature, and if high-water-content food is near the coldest part.
Abnormal noise/sound: Check if the floor is level, appliance is too near the wall, if anything dropped behind/under it. "Ticking" sounds from contracting/expanding accessories are normal.
Hot front corners/sides: Normal due to heat radiators preventing condensation.
Condensate water inside refrigerator: Normal if door is open too long or unwrapped food with high water content is stored in high humidity.
Odor inside refrigerator: Due to improperly wrapped strong-smelling food or old food. Wrap food airtight and discard spoiled food.
Frost on freezer wall: Check if air inlet/outlet is blocked, if sufficient space is allowed for air circulation, and if the door is closed properly.

Safety Precautions:

General: Read manual thoroughly, keep it safe, and follow instructions. Children or weak persons should not use the refrigerator unsupervised. Prevent children from playing with it.
Refrigerant: The refrigerator contains a small amount of high-temperature, environmentally protected Isobutane refrigerant (R600a or R134a), which is flammable. Handle carefully to prevent damage to the refrigerant system during transport and installation. If leakage is suspected, avoid fire sources, ventilate the room, and contact a service center. The room size must be adequate for the refrigerant quantity (8g of R600a per cubic meter).
Electrical: Never plug multiple appliances into one socket. Avoid crushing or damaging the power socket. Do not spill water on the refrigerator. Do not use sprays near it. Do not put heavy objects on the power cord. Do not pull the plug with wet hands. Do not store containers full of water on top. Do not install in damp areas.
Flammable Materials: Do not store easily volatilized or flammable materials (benzene, thinner, ethanol, aether, LP gas) inside.
Repair: Do not dismantle or repair the refrigerator yourself. Contact specialized staff for LED lamp replacement.
Disposal: Before disposing, dismantle the door and rubber seal to prevent children from being locked inside.
Earthing: The refrigerator must be earthed to prevent electric shock from power leakage. Do not use gas pipes, phone lines, or lightning rods as earth points.
Air Circulation: Keep air vents and channels clean.
Defrosting: Remove frost according to manufacturer recommendations; do not use mechanical equipment.
Refrigerant System: Do not damage the refrigerant system or electrical circuit.
Other Electronics: Do not use other electronic products inside the refrigerator unless recommended by the manufacturer.
Leg Cover: Do not tread on the leg cover.
Overfilling: Avoid overfilling to prevent food from falling out and causing injury/damage.
Power Cord: If loose, do not insert plug. Disconnect by pulling the plug, not the cord. If damaged, it must be replaced by a certified service agent.
Articles on Top: Do not store articles on top to prevent them from falling when opening/closing doors.
Temperature-Sensitive Products: Do not store medicine or scientific materials in the freezer unless product label permits.
Children: Do not let children hang on counters, doors, or shelves.
Abnormalities: If abnormal noise, odor, or smoke occurs, pull the plug immediately and contact a service center.
Underneath Area: Do not put hands underneath the unit due to sharp edges.
Freezer Walls: Do not touch with wet hands to avoid frostbite.
Moving: Hold by handles on the back and bottom.
Power Disconnection: Wait at least five minutes before plugging back in after disconnection.
Long-Term Storage: Pull out the power plug if not used for a long time to prevent insulation deterioration and fire risk.