Samsung S32AM502HN

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About the Samsung Smart Remote

Learn about the buttons on the Samsung Smart Remote.

Main Page

Table of Contents2
Before Using the Product6
Safety Precautions6
Electricity and Safety6
Installation7
Operation8
Cleaning10
Correct Posture to Use the Product11
Preparations12
Installation12
Attaching the Stand12
Precautions for Moving the Product16
Checking the Space Around the Product18
Adjusting the Product Tilt and Height19
Rotating the Product22
Anti-Theft Lock23
Wall Mount Kit Specifications (VESA)24
Control Panel25
Connections26
Ports26
Tidying up the Connected Cables29
Connection Guide33
Connecting to the Internet34
Checking the Internet Connection Status34
Establishing a Wireless Internet Connection34
Resetting Your Network35
Turning on the Product with a Mobile Device35
Changing the Name of the Product35
Screen Sharing (Smart View) with Your Mobile Device36
Using the Tap View36
Enabling the Tap View36
Switching between External Devices Connected to the Product37
Editing the Name and Icon of an External Device37
Enabling the Auto Source Switch38
Using Additional Functions38
Connection Notes39
Connection Notes for HDMI39
Connection Notes for USB Type-C40
Connection Notes for Computers40
Connection Notes for Mobile Devices40
Remote Control and Peripherals41
About the Samsung Smart Remote41
Connecting the Samsung Smart Remote to the Product45
Using Anynet+ (HDMI-CEC)46
Connecting an External Device through Anynet+ and Using Their Menus46
Read before Connecting an Anynet+ (HDMI-CEC) Device46
Controlling the Product with a Keyboard, Mouse, or Gamepad47
Connecting a USB Keyboard, Mouse, or Gamepad47
Connecting a Bluetooth Keyboard, Mouse, or Gamepad47
Using the Keyboard and Mouse48
Setting up the Input Devices49
Entering Text Using the On-Screen Virtual Keyboard49
Smart Features51
Using Smart Hub51
Displaying the Home Screen52
Launching Smart Hub Automatically57
Launching the Last Used App Automatically57
Testing Smart Hub Connections57
Resetting Smart Hub57
Using a Samsung Account58
Signing in to a Samsung Account58
Creating a New Account58
Managing Your Samsung Account59
Using Remote Access60
Connecting a Remote PC60
Playing Multimedia Content on a Remote PC63
Using Screen Sharing (Wireless)64
Using Samsung Dex64
Using Office64
Adding the Cloud Service64
Using Cloud Service65
Using the Apps Service66
Installing an App67
Launching an App67
Managing Installed Apps68
Playing Pictures/Video/Music70
Playing Multimedia Content on a PC or Mobile Device71
Playing Multimedia Content on a USB Device71
Listening to Your Mobile Device Sound through the Speaker Using Sound Mirroring71
Buttons and Functions Available While Playing Multimedia Content72
Using Bixby75
Picture and Sound80
Adjusting the Picture Quality80
Choosing a Picture Mode80
Setting a Eye Care80
Configuring Advanced Picture Settings81
Setting the Viewing Environment for External Devices82
Using Input Signal Plus82
Using HDMI Black Level82
Changing the Picture Size and Position83
Changing the Picture Size Settings83
Filling the Picture in the Screen83
Adjusting the Picture Position83
Configuring a Sound Mode and Expert Settings84
Choosing a Sound Mode84
Configuring Advanced Sound Settings84
Using the Sound Support Functions86
Selecting Speakers86
Listening to the Product through Bluetooth Devices86
Listening to the Product through a Samsung Audio Device that Supports the Wi-Fi Function87
System and Support88
Using the Time Functions and the Timers88
Adjusting the Clock for DST and Time Zone88
Changing the Current Time89
Setting the Clock Manually89
Using the Sleep Timer89
Turning off the Product Using the off Timer89
Using the Standby Mode Timer89
Using the Auto Protection Time and Energy Saving Functions90
Setting the Auto Protection Time90
Reducing the Energy Consumption of the Product90
Updating the Software91
Updating through the Internet91
Updating through a USB Device91
Updating the Product Automatically91
Audio and Video Functions for the Visually or Hearing Impaired92
Running the Accessibility Functions92
Running Accessibility Shortcuts92
Enabling Voice Guides for the Visually Impaired92
Changing the Volume, Speed, Pitch, and the Product Background Volume of the Voice Guide93
The Product Screen Is Turned off but Audio Continues93
White Text on Black Background (High Contrast)93
Enabling Audio for the Video Description Function93
Setting the Screen to Black and White93
Enlarging the Font (for the Visually Impaired)93
Showing Captions94
Splitting the Caption94
Selecting the Caption Language94
Setting the Digital Caption Related Options94
Listening to the Product through Bluetooth Devices (for the Hearing Impaired)95
Configuring the Repeat Settings for Remote Control Buttons95
Using Voice Assistants on the Product96
Using Other Functions97
Changing the Menu Language97
Setting up a Password97
Selecting Usage or Retail Mode97
Managing External Devices98
Using Airplay98
Restoring the Product to the Factory Settings98
Precautions and Notes99
Read before Using Apps99
Read before Using the Internet Function100
Read before Setting up a Wireless Internet Connection101
Read before Playing Photo, Video, or Music Files102
Limitations to the Use of Photo, Video, and Music Files102
Supported Subtitles103
Supported Image Formats and Resolutions104
Supported Music Formats and Codecs104
Supported Video Codecs105
Read after Installing the Product107
Picture Sizes and Input Signals107
Installing an Anti-Theft Lock108
Supported Resolutions for UHD Input Signals108
If Input Signal Plus Is Set to off108
If Input Signal Plus Is Set to on108
Read before Connecting a Computer (Supported Resolutions)109
Vesa Dmt109
Vesa Cvt110
Supported Resolutions for Video Signals111
List of Graphic Cards Supporting HDR10112
Read before Using Bluetooth Devices113
Restrictions on Using Bluetooth113
Installing the Software114
Easy Setting Box114
Restrictions and Problems with the Installation114
System Requirements114
Driver Installation114
Troubleshooting115
Picture Issues115
Testing the Picture115
Sound and Noise Issues119
Testing the Sound119
External Device Connectivity Issues121
Network Issues123
Anynet+ (HDMI-CEC) Issues124
Remote Control Issues125
Media Files126
Voice Assistant Issues127
Other Issues128
Diagnosing Product Operational Issues130
Getting Support131
Getting Support through Remote Management131
Finding the Contact Information for Service131
Specifications133
General133
Appendix135
Responsibility for the Pay Service (Cost to Customers)135
Not a Product Defect135
Product Damage Caused by Customer's Fault135
Others136

Samsung S32AM502HN - Page 42

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