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Samsung S34J552WQ Series User Manual

Samsung S34J552WQ Series
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User Manual
The color and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
S34J550WQ* S34J552WQ*
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user
manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual
has not been read).
You will be informed of the administration fee amount before a technician visits.

Table of Contents

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Samsung S34J552WQ Series Specifications

General IconGeneral
Screen Size34 inches
Resolution3440 x 1440
Panel TypeVA
Refresh Rate75Hz
Aspect Ratio21:9
Brightness300 cd/m²
Response Time4ms (GTG)
ConnectivityHDMI, DisplayPort
Contrast Ratio3000:1
AMD FreeSyncYes
Viewing Angle178°(H)/178°(V)
Stand AdjustmentsTilt
VESA Mount100x100mm
Color Support16.7 million colors
Ports2x HDMI, 1x DisplayPort
Dimensions (WxHxD)827.4 x 369.4 x 105.0 mm (without stand)

Summary

Chapter 01 Before Using the Product

Securing the Installation Space

Ensure adequate space around the product for ventilation and heat dissipation.

Safety Precautions

Important warnings and cautions to prevent injury or damage to the product.

Precautions for storage

Guidelines for storing the product to prevent damage or stains.

Cleaning

Instructions for safely cleaning the monitor's panel and exterior.

Electricity and Safety

Crucial safety guidelines related to power usage and electrical connections.

Installation

Safety warnings and guidelines for installing the product correctly.

Operation

Important warnings and precautions for safe product operation.

Chapter 02 Preparations

Parts

Identification and description of the monitor's components.

Control Panel

Overview of the monitor's physical buttons and indicators.

Direct Key guide

Explains the shortcut button functions for quick access to settings.

Function Key Guide

Details on navigating the main menu and using function keys.

Configuring Eye Saver Mode, Brightness and Contrast from the Initial Screen

How to adjust key display settings using the JOG button initially.

Changing the Volume setting

Instructions on how to adjust the audio volume using the JOG button.

Types of Ports

Description of the monitor's input and output connection ports.

Adjusting the Product Tilt

How to adjust the monitor's tilt angle for optimal viewing.

Anti-theft Lock

Instructions on how to use an anti-theft locking device with the monitor.

Precautions for moving the monitor

Safe methods and precautions to follow when moving the monitor.

Installing a Wall-mount Kit or Desktop Stand

Detailed steps and notes for installing a wall mount or desktop stand.

Attaching the Stand

Step-by-step guide on how to attach the monitor stand.

Removing the Stand

Step-by-step guide on how to remove the monitor stand.

Chapter 03 Connecting and Using a Source Device

Connecting and Using a PC

Guidance on connecting a PC to the monitor for use.

Connection Using the HDMI Cable

Instructions for connecting the monitor via HDMI cable.

Connection Using the HDMI-DVI Cable

Instructions for connecting the monitor via HDMI-DVI cable.

Connection Using the DP Cable

Instructions for connecting the monitor via DP cable.

Connecting the Power

Steps to connect the monitor to a power source.

Correct posture to use the product

Recommendations for maintaining correct posture while using the monitor.

Driver Installation

Guide for installing necessary drivers for optimal performance.

Setting Optimum Resolution

How to set the monitor to its optimal screen resolution.

Chapter 04 Screen Setup

SAMSUNG MAGIC Bright

Feature for optimizing picture quality based on environment.

Brightness

How to adjust the general brightness level of the picture.

Contrast

How to adjust the contrast between objects and background.

Sharpness

How to adjust the clarity or blurriness of object outlines.

Color

Adjusting screen tint, saturation, and color tone settings.

SAMSUNG MAGIC Upscale

Enhances picture details and vividness, especially for low-resolution content.

Eye Saver Mode

Optimizes picture quality for eye relaxation by reducing blue light.

HDMI Black Level

Adjusts black level and contrast for HDMI input to correct image quality degradation.

Game Mode

Optimizes screen settings for gaming on PCs or consoles.

Response Time

Accelerates panel response rate for vivid and natural video playback.

Low Input Lag

Minimizes input lag for faster reaction times during gaming.

Picture Size

Options to change the picture size and aspect ratio for different inputs.

Screen Adjustment

Adjusting horizontal and vertical screen position in Screen Fit mode.

Chapter 05 Configuring the PIP/PBP Settings

PIP/PBP Mode

Enables or disables Picture-in-Picture (PIP) and Picture-by-Picture (PBP) modes.

Size

Selects the size and aspect ratio for sub-screens in PIP/PBP modes.

Sound Source

Selects which sub-screen audio output to hear.

Position

Selects the display position for the sub-screen in PIP mode.

Source

Selects the input source for the main and sub-screens in PIP/PBP modes.

Picture Size

Selects the image size for sub-screens in PIP/PBP modes.

PBP Mode (available in PBP mode(Size

Sets the picture size for each divided screen in PBP mode.

Contrast

Adjusts the contrast level for sub-screens in PIP/PBP modes.

Chapter 06 Adjusting OSD (On Screen Display) settings

Transparency

Adjusts the transparency level of the menu windows.

Position

Adjusts the position of the menu on the screen.

Language

Sets the display language for the on-screen menu.

Display Time

Sets how long the OSD menu remains visible before disappearing.

Chapter 07 Setup and Reset

FreeSync

Technology to eliminate screen tearing and lag during gameplay.

Eco Saving Plus

Reduces energy consumption by adjusting brightness levels.

Off Timer Plus

Configures automatic power-off timers for the monitor.

PC/AV Mode

Sets the input mode for PC or AV devices for optimal picture display.

DisplayPort Ver.

Selects the DisplayPort version for connection.

Source Detection

Automatically or manually detects the input signal source.

Key Repeat Time

Controls the response rate of button presses.

Power LED On

Configures the behavior of the power indicator LED.

Reset All

Resets all settings to their factory default values.

Information

Displays current input source, frequency, and resolution.

Chapter 08 Installing the Software

Easy Setting Box

Software for partitioning the monitor screen into multiple sections.

Restrictions and Problems with the Installation

Potential issues and system requirements for installing the software.

Chapter 09 Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Center

Steps to take before contacting support for assistance.

Testing the Product

How to perform a product test to diagnose issues.

Checking the Resolution and Frequency

Verifying screen resolution and frequency settings for compatibility.

Sound issue

Troubleshooting steps for audio problems, including no sound or low volume.

Source device issue

Diagnosing issues related to the connected input source, like PC booting sounds.

Q & A

Frequently asked questions regarding frequency, resolution, and power-saving modes.

Chapter 10 Specifications

General

Overview of general specifications including model name, size, and power supply.

Standard Signal Mode Table

Lists standard signal modes, resolutions, frequencies, and pixel clocks.

Chapter 11 Appendix

Responsibility for the Pay Service (Cost to Customers)

Explains situations where service charges may apply even under warranty.

Not a product defect

Lists issues that are not considered product defects and may incur service fees.

A Product damage caused by customer's fault

Details product damages resulting from customer mishandling or unauthorized repair.

Others

Covers other scenarios for service charges, such as natural disasters or consumable use.

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