34_ troubleshooting
troubleshooting
TROUBLESHOOTING
If there are problems in operation, please refer to the items below. If the problem persists,
please contact the agent you purchased this product from.
PROBLEM SOLUTION
Nothing appears on the screen.
▶ Check that the power cord and line connection between the
camera and monitor are properly connected.
▶ Check that you have properly connected BNC cable to the
camera.
The image on the screen is dim.
▶ Is lens stained with dirt? Clean your lens with soft, clean cloth.
▶ Set the monitor or DVR to the proper condition.
▶ If the camera is exposed to very strong light, change the camera
position.
The image on the screen is dark.
▶ Adjust the contrast feature of the monitor or DVR.
▶ If you have an intermediate device, set the 75Ω / Hi-z properly.
The camera is not working
properly, and the surface of the
camera is hot.
▶ Check that you have properly connected the camera to an
appropriate power source.
The DAY/NIGHT menu does not
work.
▶ Check that AGC of EXPOSURE SETUP menu is ‘OFF’.
The SENS-UP function does not
work.
▶ Check that AGC of EXPOSURE SETUP menu is ‘OFF’.
▶ Check that SHUTTER of EXPOSURE SETUP menu is ‘A.FLK’ or
‘MANUAL’.
Color is not correct.
▶ Check the setting of WHITE BAL SETUP menu .
The screen fl ickers continually.
▶ Ensure the camera is not pointing towards the sun.
When coaxial communication is not
available:
▶ Make sure that the camera and monitor are installed within the
recommended distance.
▶ Use the video amplifi er equivalent to coaxitron if the
recommended installation distance is exceeded.
The camera is out of focus.
▶ Check that you have properly adjusted the zoom / focus
adjustment lever of lens.
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